Extremely disappointing experience with David Gandy Wellwear. I returned an item (order #38982) to exchange the same product for a different size, and the item was received and confirmed by them... Voir plus
L'entreprise a répondu
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Ordered a tshirt on Monday 31st it’s now Friday the 4th wanted it to wear tonight with an outfit now i will have to go shopping to get something. as to be honest these tshirts are probably the best fi... Voir plus
L'entreprise a répondu
Absolutely useless. I ordered some t shirts and they sent me pyjamas, with someone else’s information attached to them. They refused to come and collect hiding behind the excuse of being “a s... Voir plus
L'entreprise a répondu
Still awaiting a refund for returned item . Firstly given the option of gift card which I accepted . As no sizes were available I then asked for a refund . Told £3.99 would be deducted and payable... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
DAVID GANDY WELLWEAR is a world first concept bringing apparel and wellbeing together in a lifestyle brand that fuses fashion, function and feeling. Inspired by the supermodel’s 20 years of industry experience and based on the scientific benefits of wearing soft, comfortable clothing, the collection offers a definitive range of essentials that puts the emotional wellbeing of its customer at its very heart.
Coordonnées de contact
82 St John Street, EC1M 4JN, London, Royaume-Uni
- hello@davidgandywellwear.com
- www.davidgandywellwear.com
2,3
Bas
281 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Les gens ont aussi consulté
The website was very easy to navigate
The website was very easy to navigate. Colours and sizes clearly available.
7 octobre 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Excellent service so ordering more!!
I’ve already bought some Wellwear and am so pleased with what I have I’m treating my husband.
It’s so easy to place an order and the service is excellent.
4 octobre 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Nice website, clean and clear but few issues…
Trying to order t shirts for my nephews birthday and website kept telling me it dod t recognise my email address I’d signed up with. After 2 go’s it eventually did & I could place the order.
Wanted to send direct to my nephew but there’s no option for a gift receipt which is a shame so ended up sending it to myself.
28 septembre 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind regards,
Nicola
A bit soon to ask for a review
A bit premature, asking for a review before goods are even shipped. On the basis that I was able to place an order as easily as on most other sites, the best I can give is three stars.
24 septembre 2022
Réponse de David Gandy Wellwear
Hi Steve,
Thank you for leaving us your review, your feedback is vital and we will take your comments on board.
We are asking customers to leave a review at different points in their journey to capture as much information as possible. Customers are more than welcome to leave their review once the orders arrived. Thank you again for taking time out to share your feedback.
Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.
Kind regards,
Jane
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind regards,
Nicola
Quality and style
I am in the beauty and business of fashion and was pleased with the quality and the detailing. This is the third time i have bought from the site and it exceeded my expectations. The value is amazing.
20 septembre 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Nicola
One of best website, delivery and product experiences
Great website but not the biggest range of products.
Have since received the products and, I must say, the quality is absolutely excellent!!
I would 100% recommend David Gandy Wellwear.
Also, I only ordered these on Monday 19 September (Public holiday) and received them the next day ... brilliant service!!
20 septembre 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please do not hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Nicola
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Nicola
Great service
12 septembre 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Nicola
So quick and easy to use this website
So quick and easy to use this website, had my goods ordered and order confirmed in seconds! Thank you!
8 septembre 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
no problems negotiating the website
no problems negotiating the website , just a shame i could not get a black and white version of what id bought as i would have ordered 5 instead of 3 and got discount on all of them
7 septembre 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Another great order experience.
I’ve ordered Wellwear a few times now, and the experience is first class. They remember my info, and make it easy for me to order. And the clothes are EXCELLENT!! I get compliments on them
all the time. Thanks Wellwear Team.
3 septembre 2022
Réponse de David Gandy Wellwear
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Amy
Returning supporter
Responsive and had been purchasing DGW online from Kuala Lumpur since launched. Happy with the product despite the price (after conversion to MYR) slightly pricey.
31 août 2022
Réponse de David Gandy Wellwear
Thank you for taking the time to leave your review.
We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Kind Regards,
Amy
Very easy to order my first purchase…
Very easy to order my first purchase from David Gandy wellwear .
The range of items is definitely a must if your looking to update your wardrobe .
29 août 2022
Réponse de David Gandy Wellwear
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Amy
Fantastic jumpers that are well made…
Fantastic jumpers that are well made and really good quality. They are super soft and fit so well.
29 août 2022
Réponse de David Gandy Wellwear
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Amy
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Superb Quality
Loved Gandy pyjamas for years. Was very disappointed when the range disappeared from M & S .
Happy to see it back. Quality is superb.
22 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Difficult to apply the welcome discount…
Difficult to apply the welcome discount and eventually pay. I’m looking forward to the clothes!
22 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
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