Extremely disappointing experience with David Gandy Wellwear. I returned an item (order #38982) to exchange the same product for a different size, and the item was received and confirmed by them... Voir plus
L'entreprise a répondu
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Ordered a tshirt on Monday 31st it’s now Friday the 4th wanted it to wear tonight with an outfit now i will have to go shopping to get something. as to be honest these tshirts are probably the best fi... Voir plus
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Absolutely useless. I ordered some t shirts and they sent me pyjamas, with someone else’s information attached to them. They refused to come and collect hiding behind the excuse of being “a s... Voir plus
L'entreprise a répondu
Still awaiting a refund for returned item . Firstly given the option of gift card which I accepted . As no sizes were available I then asked for a refund . Told £3.99 would be deducted and payable... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
DAVID GANDY WELLWEAR is a world first concept bringing apparel and wellbeing together in a lifestyle brand that fuses fashion, function and feeling. Inspired by the supermodel’s 20 years of industry experience and based on the scientific benefits of wearing soft, comfortable clothing, the collection offers a definitive range of essentials that puts the emotional wellbeing of its customer at its very heart.
Coordonnées de contact
82 St John Street, EC1M 4JN, London, Royaume-Uni
- hello@davidgandywellwear.com
- www.davidgandywellwear.com
2,3
Bas
281 avis
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A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Les gens ont aussi consulté
Excellent service
20 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Great service and quality fabrics.
18 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Great quality product
17 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Charlotte
Can’t place an order
I’m sure it’ll all come good in the end but as yet I haven’t been able to actually buy anything. Order placed. Order cancelled. Account suspended. Order re ordered - radio silence.. please take my money and make me look like David.
14 août 2022
Réponse de David Gandy Wellwear
Hi AJ,
Thank you for leaving your review.
I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Nicola
Website purchase for my sons
Easy to use website but the 2 pairs of swim shorts were not made obvious a little clearer would be good
14 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Everything seemed easy to find your way…
Everything seemed easy to find your way around the website. Just hoping the clothes are as good as they look. 🤩
14 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
The only feedback I have is that you…
The only feedback I have is that you have quite a high basket total you.need to get free shipping. If lower I may have been tempted to purchase a smaller item but as it stood I kept to just the one item. Thx
13 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Bought a number of items from the David…
Bought a number of items from the David Gandy Wellwear range. The quality of the products and the ease of use of the website is a lesson for more established brands..
10 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Good website but nothing's perfect
10 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Great simply stylish lounge wear at…
Great simply stylish lounge wear at competitive prices
9 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Great service
Genuinely good products at a fair price.
Great service, quick and easy ordering and even quicker delivery.
Only small negative is delivery company didn't leave goods in the most secure location.
8 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Good quality but not scoop neckline
Good quality but not scoop neckline, more crew. I hae crew tops with more scoop than these.
8 août 2022
Réponse de David Gandy Wellwear
Hi Michael,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Nicola
Ordering went smoothly site is very…
Ordering went smoothly site is very easy to use. Appreciated the size guides as well. Cant wait to receive my order.
7 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Great first impression
Ordering was simple and quick.
I thought that the website presentation was clean and slick too.
6 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Easy to use site and simple checkout.
6 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Simple and easy…
The website format is simple and easy to navigate. Also the photography is clear.
It is my first purchase and I have just placed my order but the quality of manufacturing and design looks very good.
Of course David Gandy presence helps the brand image and feels quite reassuring.
5 août 2022
Réponse de David Gandy Wellwear
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Thank you for having a Summer sale
Thank you for having a Summer sale! I grabbed four pieces I was wanting and I can’t wait to receive them!
5 août 2022
Réponse de David Gandy Wellwear
Hi Ginger,
We are really happy to see this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Hanna
David Gandy Wellwear Feedback team
Excellent Wellwear Collection
Excellent Wellwear Collection.
I'm inspired when Mr. Gandy models clothes, and it's special when he wears his own creations.
Thank you for the great video of Mr. Gandy modelling his famous swim shorts in the pool!
The follow-up email and picture was helpful: suggested the provence Sweat might look good with navy Poolside Towelling shorts I had on my "wish list". Many thanks.
4 août 2022
Réponse de David Gandy Wellwear
Hi Bruce,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Nicola
Réponse de David Gandy Wellwear
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Nicola
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