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Destination2 Avis 

28 084
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Liked booking through Rachel. But when I need customer service this is a long protracted service. I wanted to add an extra and pay extra deposit, they said couldn't take over phone, why when I paid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The personal touch booking by telephone rather than on line Dealt with a lovely man called Stephen who explained everything patiently and clearly. Our first holiday booked bt Destination 2 is u... Voir plus

Noté 5 sur 5 étoiles

We booked a Thailand Triple holiday with extra nights for four adults through Nadine who was very helpful, friendly and patient. She made the whole experience much easier than we had expected and p... Voir plus

Noté 5 sur 5 étoiles

Booked a Thailand hotel with a lovely lady called Tracy who was an expert on Thailand and Asia generally and was clearly well travelled herself. Really helped validate my choices as well as a great pr... Voir plus

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

With a wealth of experience in the travel industry, our dedicated team of specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

28 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(28 084)

4 476 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gavin was very professional

It's just by chance, I found this website of destination 2 and was very pleased with Gavin. He sorted out everything very efficiently as I was having some problems with the booking.

27 septembre 2026
Noté 3 sur 5 étoiles

I am grateful to the customer support…

I am grateful to the customer support manager for resolving my issue. My matter was settled after five days of correspondence with a sales department manager.

23 septembre 2026
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Réponse de Destination2

Hello Lucy Donovan and thank you for your review. We are pleased to hear that your issue was resolved following our further review of the matter. However, a 3-star rating is still considered negative by the platform and we would therefore truly appreciate any consideration you could make to any improvement to your score to reflect the resolution provided and we thank you in advance.

Noté 5 sur 5 étoiles

I spoke with Claire who was more than…

I spoke with Claire who was more than very helpful. She called me back within the time she said she would. She helped me find the best holiday deal and sent all the documents really promptly. I highly recommend her!

27 septembre 2026
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, John helped me throughout and gave suggestions and alternative re:costing and timings. Excellent and easy service. I have used Destination2 a few times now and have always been happy with the level of service and attention to detail.

27 septembre 2026
Noté 3 sur 5 étoiles

Singapore F1 tickets

Booked in January for tickets to the F1 race at Singapore got a phone call two and a half weeks before the race saying they couldn't get the tickets which I booked and paid for in full in January. I had to make do with some walk about tickets instead of grandstand tickets. Why didn't they purchase the tickets when i paid for them.
Very poor service.

22 septembre 2026
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Réponse de Destination2

Hello Mr B Ramsdale, thank you for your review. We are sorry that you could not be booked onto the F1 experience required. When availability was released, we were unable to secure the desired ticket through our supplier and regret that this was the case. We can see that you were refunded accordingly and our agent apologised.

Noté 5 sur 5 étoiles

Exemplary After Sales

I have for many years enjoyed excellent holidays with Destination 2 and can only commend their staff and easy to negotiate website. On my latest trip in June of this year a problem was encountered with a third party supplier contracted to D2. To extricate myself from this situation It did necessitate my having to incur personal additional costs. On making a claim for the reimbursement of these extraneous charges, I found D2 to be efficient and thorough whilst making their enquiries and requesting/retrieving relevant documentation. It is my opinion that a standard that a company can be assessed on is how they manage their after sales. Bravo Destination 2.

25 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Alan Bryant was exceptional!! Thank you!!

We had an outstanding experience with Alan Bryant from Destination2. From the very first conversation, Alan showed exceptional patience as we explored different options and changed our minds on several occasions. His diligence and attention to detail were clear throughout, and he consistently provided friendly, efficient support that made the whole process effortless. Thanks to Alan, we’ve booked a holiday that suits us perfectly. A truly excellent service.

25 septembre 2026
Noté 1 sur 5 étoiles

Avoid Avoid Avoid Avoid

Avoid Avoid Avoid Avoid. One of the worst experiences I have ever had. Be very very careful of committing to Destination2. Be extremely wary of their terms and conditions. Pay extra and go with someone with a better reputation

20 août 2026
Avis spontané
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Réponse de Destination2

Hello Ice Cool and thank you for your further review. However, we would remind that the posting of multiple reviews is not going to alter the outcome. Once again, we're sorry that you made an error when making your booking and whilst we sympathise, customers are expected to check their booking details to ensure all is correct before proceeding, as once a booking is confirmed our Terms and Conditions apply. Your booking was confirmed immediately, and we explained that whilst we could look at amending your booking dates with our supplier, this would incur amendment fees as explained within the Ts & Cs you accepted at the time of booking.

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