We have not received our purchase of been given any information about this failure. We would therefore give Dexam a minus star of possible. After this review Dexam quickly got in touch and resent the... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Really quick and efficient delivery . Items are as described and lovely large tea towels . Very impressed
L'entreprise a répondu
Fantastic speedy service from Dexam, great products. I previously purchased a Dexam teatowel (ferns) from a store. I found its drying qualities excellent, it washes well and looks great in my kitchen.... Voir plus
L'entreprise a répondu
Many years ago I purchased a Dexam bowl with supermarket shopping. It has served me well; proved robust and lasted well and still going strong. For this reason I wanted to purchase a set but the super... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de plans de travail
- Magasin d'appareils de cuisson
- Fabricant de produits en céramique
- Magasin de matériel de cuisine
Écrit par l'entreprise
Dexam – Innovative Kitchenware Since 1957 For over 65 years, Dexam has been trusted by home cooks and professional chefs alike for quality kitchenware that blends tradition with innovation. Based in the UK, we specialise in premium cookware, bakeware, tableware, kitchen textiles, and accessories. Discover exclusive collections including Sintra, CellarDine, Supreme, and iconic collaborations with RHS, Kellogg’s, and School of Wok. Whether you're preparing everyday meals or entertaining guests, our products are designed to make cooking a joy. Proudly serving retailers and customers who value style, function, and lasting quality.
Coordonnées de contact
Holmbush Industrial Estate, GU29 9HX, Midhurst, Royaume-Uni
- cs@dexam.co.uk
- www.dexam.co.uk
4,6
Excellent
102 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent
Excellent. I was only looking to replace a cleaning cloth that I had been given as a present, the one with a fern on it. I looked online to see what else they had and purchased fern tea towels, cleaning cloths and an apron. (Also for a good friend who was equally delighted). I limited my purchase as I did not know the quality. However, the tea towels and apron are very cleanable, washable and soft. Not like some where you have to launder them for years beforehand. They are usable and ready to go. I will go back online to order the oven cloths and several more tea towels, cleaning cloths and perhaps some more aprons as gifts for very good friends for Christmas!
8 juillet 2025
Réponse de Dexam
What a wonderful review, Nick, thank you! We're delighted to hear you're so happy with your purchases.
Sales and service excellent.
So pleased with my purchase. I have bought kitchen items from this company before and they are really tops regarding quality goods. I will probably buy all my household i.e. kitchen products requirements from them again.
Highly recommended.
Thank you
Moyà Stevenson
9 juillet 2025
Réponse de Dexam
Thank you, Moyà, for taking the time to leave us a review - we're so happy to hear you're pleased with your purchase and the quality of our products!
Réponse de Dexam
Thank you for taking the time to leave us a review, Sally, we really appreciate it!
Gorgeous tableware.
Gorgeous tableware.
I was so impressed with my purchases, I ordered some more for my son and daughter in law!
17 juin 2025
Réponse de Dexam
Thank you so much for taking the time to leave us a review, Helen! Delighted to hear how happy you are with your purchases :-)
My next day express delivery stuck…
My next day express delivery stuck somewhere in Parcelforce and I am unsure if I want to be further entertained with the parcel. As per telephone call staff seemed to be friendly but the courier should have been updated to DPD.
5 juin 2025
Réponse de Dexam
I'm so sorry to hear this! I have passed this information on to our customer services team - we pride ourselves on our delivery service, so this is very disappointing to hear. Please look out for an email from cs@dexam.co.uk
Many thanks, Alice
I ordered on Sunday 1st June and the…
I ordered on Sunday 1st June and the shipment still hasn’t arrived despite stating 1-4 days delivery.
2 juin 2025
Réponse de Dexam
Hello Harry, I'm so sorry to hear this - please leave it with me and I'll find out what has caused the delay. Many thanks, Alice
Réponse de Dexam
Thank you for your review, Christine, we really appreciate it! Delighted to know you found the ordering and delivery process easy.
Réponse de Dexam
Thank you for leaving us a review, Ferzan! We're delighted to know your experience with our products and services was a positive one.
Wanted something
Wanted something! You stocked it! I ordered it and it arrived here! No fuss and fantastic service! Value for money!
21 mai 2025
Réponse de Dexam
Thank you so much for taking the time to leave us a review, we're delighted to hear that you're happy with all aspects of the service!
Réponse de Dexam
So happy you're happy with the products, ordering, and delivery, Amanda! Thanks for leaving us a review, we really appreciate it.
Réponse de Dexam
Thank you for leaving a review, Suzanne, we really appreciate it. Very glad to hear you're happy with the product and delivery!
A few years ago I purchased some of…
A few years ago I purchased some of these Tea towels at a garden center, they are great old fashion large and absorbent went back to buy some more and found they were no longer stocked, so purchased direct from Dexam arrived when said and very please with them, they are the best tea towel to use.
6 mai 2025
Réponse de Dexam
Thank you so much for taking the time to leave us a review, Roger! We're delighted to hear that the tea towels continue to delight.
Réponse de Dexam
We're delighted to hear it, Sadie! Thanks so much for taking the time to leave a review, we really appreciate it.
Réponse de Dexam
Thanks so much for taking the time to leave us a review, Julie! We're delighted to know you're happy with the apron!
Réponse de Dexam
We hope you enjoy using the product! Thank you for taking the time to leave us a review, we're glad the delivery was swift :-)
Addicted to Mr fox just love it
7 mars 2025
Réponse de Dexam
He's the sweetest, isn't he?! Thanks for your lovely review Melissa, we really appreciate it :-)
Good quality products.
Easy to use online ordering and quick delivery!
Good quality oven cloths.
20 mars 2025
Réponse de Dexam
Thank you, Jenny! We're delighted to hear you found the process or ordering easy and that delivery was nice and speedy - it's what we strive for, so it's wonderful to hear from you. Enjoy your oven gloves :-)
Poor kitchen timers
We purchased a digital kitchen timer. The way it functions is not good. When the timer reaches zero and you press to stop it, it resets to the time set. If, say, you had the timer set for 20mins, but wanted to set 19mins, you would have to increase the time a min at a time until it gets to 99 and then carry on round through 00 to 19.
Battery life is shorter than expected for what the device stands. Looks good and the magnetic mounting is good, so, two stars.
12 mai 2023
Avis spontané
Réponse de Dexam
Thank you for sharing this feedback with us, it really helps us with our product development. Apologies for not having previously replied - we weren't using Turstpilot at the time so didn't see it!
Coffee bamboo cup
Last year my Husband bought a Dexam bamboo coffee cup in TX Max, unfortunately he drop it on a floor a few times and last time it broke. He was very angry on him self. So I tried to find him another one, on Amazon unsuccessfully. He said I would like the same cup but at the moment Tk Max is closed so no cup. I took the broken one checked the bottom might have a company name and BINGO 😁 Soo went to google and found it on Dexam online shop. Bought the cup, it was dispatched and arrived very quickly.
All recommendations for Dexam.
22 mai 2020
Avis spontané
Réponse de Dexam
Delighted to hear you found a replacement, Deborah! Glad we could be of service :-)
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