Absolutely fantastic service from Dezrezlegal, from start to finish. We had our dedicated contact - Amy- who was professional, knowledgeable and helpful at every step of the way. All our emails wer... Voir plus
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Absolutely fantastic service from Dezrezlegal, from start to finish. We had our dedicated contact - Amy- who was professional, knowledgeable and helpful at every step of the way. All our emails wer... Voir plus
L'entreprise a répondu
Help and friendly advice every step Of the way. Easy access to phone communication. No hanging on the phone with press button instructions. Bethan Coleman and her team Thank you for your help throu... Voir plus
L'entreprise a répondu
Great service from Dezrezlegal. Highly recommend them. Always responded to everything very quickly. Kept me informed at least weekly and assigned a dedicated advisor to assist so they always kne... Voir plus
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We have just bought our first property so didn't know any of the process or anything. The estate agent recommended Dezrezlegal so went ahead with them. Dezrezlegal have made our experience a goo... Voir plus
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DezrezLegal provides a seamless and efficient conveyancing experience, putting people at the centre of every transaction. Whether you're buying, selling, remortgaging or transferring equity, our expert team is dedicated to making the process as smooth and stress-free as possible, offering more certainty and less hassle. We understand that moving house can be one the most stressful times in your life and conveyancing can be complex, which is why we leverage cutting-edge technology and streamlined processes to minimise delays and get you to completion faster. Our tight integration with the Dezrez state agent CRM offers a unique advantage, allowing for a smoother exchange of information and reducing the need for you to repeat details. Whether your estate agent uses Dezrez CRM or not, our focus on technology and customer service means you have a better experience. We pride ourselves on clear communication, proactive updates and personalised service, ensuring you're kept informed every step of the way. Our commitment to exceptional customer service has been recognised with awards, including being named Customer Service Champions at the British Conveyancing Awards in both 2022 and 2024, and being shortlisted again for 2025. Choose DezrezLegal for a faster, more efficient and less stressful conveyancing experience – one that prioritises your needs and delivers more certainty, less hassle, with people at the centre.
Ethos Building, Kings Road, Swansea Waterfront, Swansea, SA1 8AS, Swansea, Royaume-Uni
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A répondu à 61 % de ses avis négatifs
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Mickayla was responsive and easy to communicate with.every step of my sale. We are still going through a purchase. Which is delayed. Even when I feel stressed Mickayla is calm and talks me through issues. Let's just hope we complete on my purchase soon!
Kept us up to date on everything from start to finish very perfesional in her job so pleased we have Brunilda still working on our new house
Update 10/07/26
Still completely unresponsive
Total lack of communication
Complain directly to the legal compliance director and still get ignored
Fail to comply with their own complaints procedure
Provide and complete with incorrect documents pertaining to a different property
The list goes on and on
Hopefully stop other people having the same experience!!!!
March 2026
Unresponsive, lack of communication and no sense of urgency
My case is a simple no chain sale with both parties represented by Dezrezlegal but still no progress.
Generic responses which when questioned told to ignore as they are always incorrect
We required a conveyancing solicitor for the sale of our father's house under probate and received a recommendation to use DezrezLegal. Although the document system was initially a bit fiddly to use, we received support when needed. The rest of the process went smoothly with Brunilda's assistance and prompt responses to emails. We were very satisfied when the sale completed and would happily recommend DezrezLegal for your conveyancing needs.
Great service, excellent communication, we were kept up to date at all times
Not having sold a property for some forty years, using a Conveyancer was completely new to me. Dezrezlegal soon removed any possible doubts I had. Their fast moving team were impressive with their consistent feedback. In fact it was the buyers Solicitor that caused a delay. Dezrezlegal were fault free. A fixed fee from the start was also very reassuring. Excellent service.
Very good company helped us buy and sell at ease
Very competitive price and professional staff always responded to emails promptly
Thank you
They were great for our house sale, especially Kate Packer. Had a few hiccups with chain but Kate kept at it and got the job done. Will use for our purchase, definitely recommend.

Réponse de DezrezLegal
You kept me informed all the way from the beginning my case was a difficult one because of the circumstances I thought you handled my conveyancing brilliantly

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Réponse de DezrezLegal
Smooth process all the way through. Company kept us informed and up to date. Very happy

Réponse de DezrezLegal
Bought my first property with DezrezLegal and couldn’t be happier. Shani was brilliant throughout, great communication, very helpful and always on it. Made a stressful process feel easy. Thanks again!

Réponse de DezrezLegal
I couldn’t rate Dezrez Legal highly enough and would like to extend my sincerest gratitude to the team.
Our solicitor, Brunilda, was absolutely outstanding. She was extremely professional, friendly, caring, proactive, and kept us fully updated at every stage. Whenever we had a question or enquiry, she responded immediately and was always just a phone call or email away.
Moving house is stressful enough, especially with a young family. However, Brunilda went above and beyond to make the entire process as smooth and straightforward as possible. Her communication, reassurance, and efficiency made a huge difference, and we cannot thank her enough for the support she provided throughout the whole process.
We will definitely be recommending Dezrez Legal. Five stars hardly feels enough to express our appreciation.
A huge thank you in particular to Brunilda for her exceptional support

Réponse de DezrezLegal
we were kept up to date all through the sale. we were given a price for the sale and that is what we paid, there were no hidden surprises. every one in the team who we dealt with were very good and explained anything we did not understand. all in all they did very welland i would recomend giving them a try.

Réponse de DezrezLegal
Fantastic service helpful punctual easy to talk to especially Lauren .
Dezrez helped us to sell our property in just over three months which was great. Their fees were competitive and the online system good to follow although a lot of updates were not relevant to our sale. We struggled to reconcile the completion statement to our estimate but got their in the end. On receipt of funds from the purchasers Dezrez told us they would instruct our estate agents to release the keys. We were not happy with that but shortly after we received the funds from Dezrez and instructed our agents. This was achieved early on completion day which was excellent.
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