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DezrezLegal Avis 

429
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic service from Dezrezlegal, from start to finish. We had our dedicated contact - Amy- who was professional, knowledgeable and helpful at every step of the way. All our emails wer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Help and friendly advice every step Of the way. Easy access to phone communication. No hanging on the phone with press button instructions. Bethan Coleman and her team Thank you for your help throu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Dezrezlegal. Highly recommend them. Always responded to everything very quickly. Kept me informed at least weekly and assigned a dedicated advisor to assist so they always kne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just bought our first property so didn't know any of the process or anything. The estate agent recommended Dezrezlegal so went ahead with them. Dezrezlegal have made our experience a goo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Avocat spécialisé en droit immobilier

Écrit par l'entreprise

DezrezLegal provides a seamless and efficient conveyancing experience, putting people at the centre of every transaction. Whether you're buying, selling, remortgaging or transferring equity, our expert team is dedicated to making the process as smooth and stress-free as possible, offering more certainty and less hassle. We understand that moving house can be one the most stressful times in your life and conveyancing can be complex, which is why we leverage cutting-edge technology and streamlined processes to minimise delays and get you to completion faster. Our tight integration with the Dezrez state agent CRM offers a unique advantage, allowing for a smoother exchange of information and reducing the need for you to repeat details. Whether your estate agent uses Dezrez CRM or not, our focus on technology and customer service means you have a better experience. We pride ourselves on clear communication, proactive updates and personalised service, ensuring you're kept informed every step of the way. Our commitment to exceptional customer service has been recognised with awards, including being named Customer Service Champions at the British Conveyancing Awards in both 2022 and 2024, and being shortlisted again for 2025. Choose DezrezLegal for a faster, more efficient and less stressful conveyancing experience – one that prioritises your needs and delivers more certainty, less hassle, with people at the centre.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

429 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 61 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(429)

80 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mickayla was responsive and easy to…

Mickayla was responsive and easy to communicate with.every step of my sale. We are still going through a purchase. Which is delayed. Even when I feel stressed Mickayla is calm and talks me through issues. Let's just hope we complete on my purchase soon!

21 mars 2026
Noté 1 sur 5 étoiles

Unresponsive

Update 10/07/26
Still completely unresponsive
Total lack of communication
Complain directly to the legal compliance director and still get ignored
Fail to comply with their own complaints procedure
Provide and complete with incorrect documents pertaining to a different property
The list goes on and on
Hopefully stop other people having the same experience!!!!

March 2026
Unresponsive, lack of communication and no sense of urgency
My case is a simple no chain sale with both parties represented by Dezrezlegal but still no progress.
Generic responses which when questioned told to ignore as they are always incorrect

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Good service at a very reasonable price

We required a conveyancing solicitor for the sale of our father's house under probate and received a recommendation to use DezrezLegal. Although the document system was initially a bit fiddly to use, we received support when needed. The rest of the process went smoothly with Brunilda's assistance and prompt responses to emails. We were very satisfied when the sale completed and would happily recommend DezrezLegal for your conveyancing needs.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

A highly recommended service.

Not having sold a property for some forty years, using a Conveyancer was completely new to me. Dezrezlegal soon removed any possible doubts I had. Their fast moving team were impressive with their consistent feedback. In fact it was the buyers Solicitor that caused a delay. Dezrezlegal were fault free. A fixed fee from the start was also very reassuring. Excellent service.

2 mars 2026
Noté 5 sur 5 étoiles

Responsive, get job done!

They were great for our house sale, especially Kate Packer. Had a few hiccups with chain but Kate kept at it and got the job done. Will use for our purchase, definitely recommend.

23 février 2026
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Réponse de DezrezLegal

Hi Bob! Thank you for taking the time to provide this feedback. Your kind comments and recommendation are greatly appreciated and Kate and the team will be thrilled.

Noté 5 sur 5 étoiles

You kept me informed all the way from…

You kept me informed all the way from the beginning my case was a difficult one because of the circumstances I thought you handled my conveyancing brilliantly

13 février 2026
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Réponse de DezrezLegal

Hi Michelle! Thank you for taking the time to provide this feedback. Your kind comments are greatly appreciated and the team will be thrilled. Wishing you all the best.

Noté 5 sur 5 étoiles

Superb

Great updates throughout the process. Cerys Gregory was excellent throughout

20 février 2026
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Réponse de DezrezLegal

Hi Tom! Thank you for the lovely feedback. Cerys and the rest of the team will be thrilled to read these comments. Wishing you all the best!

Noté 5 sur 5 étoiles

Smooth process all the way through

Smooth process all the way through. Company kept us informed and up to date. Very happy

19 février 2026
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Réponse de DezrezLegal

Hi Michael! We're so glad we could make the process smooth for you! We greatly appreciate your kind comments. Wishing you all the best.

Noté 5 sur 5 étoiles

Great from start to finish

Bought my first property with DezrezLegal and couldn’t be happier. Shani was brilliant throughout, great communication, very helpful and always on it. Made a stressful process feel easy. Thanks again!

5 février 2026
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Réponse de DezrezLegal

Hi Marcello! Thank you for taking the time to provide this feedback. Your kind comments are greatly appreciated and Shani and the team will be thrilled. All the best in your new home!

Noté 5 sur 5 étoiles

Would recommend

I couldn’t rate Dezrez Legal highly enough and would like to extend my sincerest gratitude to the team.

Our solicitor, Brunilda, was absolutely outstanding. She was extremely professional, friendly, caring, proactive, and kept us fully updated at every stage. Whenever we had a question or enquiry, she responded immediately and was always just a phone call or email away.

Moving house is stressful enough, especially with a young family. However, Brunilda went above and beyond to make the entire process as smooth and straightforward as possible. Her communication, reassurance, and efficiency made a huge difference, and we cannot thank her enough for the support she provided throughout the whole process.

We will definitely be recommending Dezrez Legal. Five stars hardly feels enough to express our appreciation.

A huge thank you in particular to Brunilda for her exceptional support

17 février 2026
Avis spontané
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Réponse de DezrezLegal

Hi Kerry! Thank you for taking the time to provide this fantastic feedback. Your kind comments and recommendation are greatly appreciated and Brunilda and the team will be thrilled. Wishing you and your family all the best in your new home!

Noté 5 sur 5 étoiles

great legal team.

we were kept up to date all through the sale. we were given a price for the sale and that is what we paid, there were no hidden surprises. every one in the team who we dealt with were very good and explained anything we did not understand. all in all they did very welland i would recomend giving them a try.

30 janvier 2026
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Réponse de DezrezLegal

Hi David! Thank you for taking the time to provide this wonderful feedback. We're thrilled to have made the process smooth and surprise-free! All the best in your new home!

Noté 4 sur 5 étoiles

Dezrez helped us to sell our property quickly

Dezrez helped us to sell our property in just over three months which was great. Their fees were competitive and the online system good to follow although a lot of updates were not relevant to our sale. We struggled to reconcile the completion statement to our estimate but got their in the end. On receipt of funds from the purchasers Dezrez told us they would instruct our estate agents to release the keys. We were not happy with that but shortly after we received the funds from Dezrez and instructed our agents. This was achieved early on completion day which was excellent.

23 janvier 2026

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