DezrezLegal Avis 

Worked with this conveyancer for a first home purchase and found the main exchange process generally smooth, despite needing to make minor corrections. They’d earn a 3-4 star rating based on that, although their response time was rather slow. However, the post-completion experience was disappointing. The seller violated the contract by removing all furniture, and the post-completion team was not at all helpful in resolving this issue. Even two months later, there’s been no progress, and I've had to look for outside legal assistance, which is unsatisfactory. Proceed with caution.

Dezrezlegal were superb from start to finish in dealing with the sale of our property and our onward purchase. Victoria Evans was our conveyancer and was so helpful, professional and efficient. I would highly recommend.

I couldn’t rate Dezrez Legal highly enough. What turned into a difficult and stressful transaction due to complications further down the chain was handled brilliantly by Samantha Matthews. She did everything possible to keep the process moving, kept us regularly updated, and provided clear, sound advice throughout, which really helped us stay the course.

One of the worst solicitors I have ever dealt with. Communication was extremely poor — I constantly had to chase for updates, and even then issues were not resolved. The estate agent also warned me about their service and has since removed them from their recommended solicitors due to repeated problems.

Months after completing the purchase of my property, I am still dealing with issues caused by their incompetence. I paid management fees to the solicitors after being assured these would be forwarded to the management company, only to receive a bill four months after moving in because they failed to pay it.

I rarely write reviews, but I feel it’s important to warn others: avoid these solicitors at all costs.

Extremely Professional. Kept weekly up to dates and made the process straight forward and simple, not an easy task with moving home. Would recommend highly

Efficient, friendly conveyancing.
Totally recommend

Shani kept us in the picture all along certainly would use you again - thanks

Sara Lewis was my solicitor and she was absolutely exceptional from start to finish. Her communication was unbelievably quick — I never felt left waiting or wondering what was happening. She took the time to explain every step clearly and patiently, making the whole process feel smooth and stress-free. Her attention to detail and genuine care for her clients really sets her apart.

I couldn’t have asked for a better service. Sara goes above and beyond, and it truly shows.

I would highly recommend her to anyone starting the process of buying or selling — you’ll be in the very best hands.

Good communication and customer service

Great experience using Dezrez Legal. Super easy, straight forward and everyone professional and friendly. Would 100% use again

We were recommended, by friends, to use Dezrez Legal in the sale of our house. Our experience, compared to our friends, was so different. There was no chain for either side and yet the process took 7 months. We were assigned Shelly, who was uncommunicative/impossible to speak to - rarely responding to emails or phone calls, slow, and made numerous mistakes with missing documents which delayed completion. Dealing with Dezrez Legal reduced me to tears on far too many occasions. I think their website mentions making the process of selling/buying a property easy - that's not how our sale progressed. A stressful situation was made even more stressful when it didn't need to be. I wouldn't use them again and wouldn't recommend them.

Update - were contacted by DezRez Legal after my review. Provided the information for them to 'investigate '. Not surprisingly have never heard back.

Wouldn't go with anyone else - Cerys was so helpful, kind, considerate, patient and professional. Diolch.

Very grateful for all support, proactive and profesional with any occasion.
Excellent communication skills. Thank you

We were kept up to date with things. Especially on completion day as things did not run smoothly and bethan was supporting us over the phone with excellent advice .

Used as a conveyancer for first-time buying this year. For the main exchange everything was fine, had to correct them on a few pieces here or there, but got the job done in the end. That would get them 3-4 stars. Response time was fairly dragging.

Post-completion however drags it down further.
The seller had removed all furniture, which was a breach of contract. Post-completion team wasn't helpful with resolving at all, with it (as of writing) being 2 months later, no closer to resolving. Having to seek external legal support which I don't believe is adequate of them. So be careful.

Kept me fully informed throughout the process

2 years and 3 months since our moving date and still yet to receive title deeds, seems once they got your money your forgotten about and any remaining or outstanding paper now becomes your problem , they have been paid to do this so sort it out dezrez

Shelley at Dezrez is amazing, if something needed doing, she already did it !!! She makes all other solicitors look incompetent with how efficient she is. Highly recommend her in particular.

Shani and team helped make our whole house sale experience as smooth as possible. The web portal gave transparency and kept us up to date which was especially important to us as we are based overseas. The team was professional and really pleasant to work with, we would certainly recommend Dezrezlegal Legal.

Ridiculous holdup on moving day due to charging interest to parties down the chain over lack of deposit that should have been paid 2 weeks earlier. This should have been noticed by Dezrez team instead of creating delay and chaos on completion day.
Having said that Nicole Thomas was excellent in gett8ng this sorted eventually.