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DezrezLegal Avis 

429
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic service from Dezrezlegal, from start to finish. We had our dedicated contact - Amy- who was professional, knowledgeable and helpful at every step of the way. All our emails wer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Help and friendly advice every step Of the way. Easy access to phone communication. No hanging on the phone with press button instructions. Bethan Coleman and her team Thank you for your help throu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Dezrezlegal. Highly recommend them. Always responded to everything very quickly. Kept me informed at least weekly and assigned a dedicated advisor to assist so they always kne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just bought our first property so didn't know any of the process or anything. The estate agent recommended Dezrezlegal so went ahead with them. Dezrezlegal have made our experience a goo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Avocat spécialisé en droit immobilier

Écrit par l'entreprise

DezrezLegal provides a seamless and efficient conveyancing experience, putting people at the centre of every transaction. Whether you're buying, selling, remortgaging or transferring equity, our expert team is dedicated to making the process as smooth and stress-free as possible, offering more certainty and less hassle. We understand that moving house can be one the most stressful times in your life and conveyancing can be complex, which is why we leverage cutting-edge technology and streamlined processes to minimise delays and get you to completion faster. Our tight integration with the Dezrez state agent CRM offers a unique advantage, allowing for a smoother exchange of information and reducing the need for you to repeat details. Whether your estate agent uses Dezrez CRM or not, our focus on technology and customer service means you have a better experience. We pride ourselves on clear communication, proactive updates and personalised service, ensuring you're kept informed every step of the way. Our commitment to exceptional customer service has been recognised with awards, including being named Customer Service Champions at the British Conveyancing Awards in both 2022 and 2024, and being shortlisted again for 2025. Choose DezrezLegal for a faster, more efficient and less stressful conveyancing experience – one that prioritises your needs and delivers more certainty, less hassle, with people at the centre.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

429 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 61 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(429)

80 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Excellent service, always responsive, easy to deal with and provided sound advice every step of the way.

14 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Service

Brilliant service
I highly recommend Dezrezlegal, my house purchase and sale has been stress free, I exchanged in 2 months and 2 weeks.
The online Portal keeps you up to date with progress of sale and purchase, any queries are answered same day by great staff, Kate Packer was great and all other members very helpful, if a staff member was off, another one stepped in, they work very hard and late to get all queries and documents dealt with in quick time .
I already recommend to my friend to use them when she moves house

31 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Homeless! Awful solicitors who don’t care

Extremely unhappy with the service they have provided! Back in 2021 I was removed off a land Title registry after a a transfer of equity, signed the papers etc and it was done. It has now comff ref to my attention that I’m still on the land registry as a joint owner and now I’m unable to complete a purchase of a shared ownership property. Currently renting and have been served with an eviction notice so hand tk find somewhere to live asap as my landlord will take me to court. I can’t afford to rent anywhere and shared ownership was the most affordable. I have contacted the solicitor several times by phone and email expressing my dissatisfaction and had one initial email to say they had made an error and will sort it and it’s not been 10 weeks and they won’t respond to my emails of texts and I’m on the verge of being homeless!

24 octobre 2024
Avis spontané
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Réponse de DezrezLegal

We are truly sorry to note the content of your review. The comments, which you have made are certainly not representative of the usual and expected, exemplary levels of service, which we provide. Please kindly respond to our request for further information in order that we may investigate matters for you. Dezrezlegal.

Noté 5 sur 5 étoiles

Brilliant company - strongly recommend

I would highly recommend Dezrez Legal. From the beginning of our house moving journey, our solicitor - Victoria - was fantastic. Victoria demonstrated excellent communication, was personable and empathetic. The emails were always professional and informative and were done in a kind and respectful tone. Communication over the phone was the same. I’d absolutely use their services again. House move had proved stressful in places but I have to admit it was through the hard work of our solicitor that everything was much calmer and more efficient.

30 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Fantastic from start to finish. Kate was extremely helpful and always returned calls promptly. Everything was clearly explained. Thank you so much

28 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I can honestly say that working with…

I can honestly say that working with Dezrezlegal has restored my faith in working with solicitors (it sounds dramatic but it's true). I worked with Kate who provided constant, clear updates. She supported me through all of my millions of questions (without getting frustrated) & I genuinely felt she had my best intentions when working with me. I wouldn't ever use a different firm.

29 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

We had a great experience working with…

We had a great experience working with Dezrez Legal! The team was professional, friendly, and truly committed to making the mortgage process as smooth as possible. From start to finish, Shani went above and beyond to help us navigate the mortgage process and ultimately secure our dream home. She was knowledgeable, patient, and always available to answer our questions, no matter how big or small. She made the whole process so much smoother and less stressful. We couldn’t have done it without her, and we’re incredibly grateful for her expertise and dedication. I highly recommend Dezrez Legal for anyone looking for a trustworthy and responsive mortgage provider!

28 octobre 2024
Avis spontané
Noté 2 sur 5 étoiles

Poor after care

Generally no complaints for when they were working on my case in 2022.

However, aftercare is poor as they just ignore your emails completely 🤷‍♂️. Tried to follow up a few times this year (2024) on the land registry status but Dezrezlegal just wouldn't respond. I'll try getting in touch again at some point...

31 janvier 2024
Avis spontané
Logo de DezrezLegal

Réponse de DezrezLegal

We are truly sorry to note the content of your review. The comments, which you have made are certainly not representative of the usual and expected, exemplary levels of service, which we provide. Please kindly respond to our request for further information in order that we may investigate matters for you. Dezrezlegal.

Noté 5 sur 5 étoiles

Professional, helpful conveyancer

We have just completed our house sale/purchase and could not have got to today without Adnan showing such dedication and efficiency all the way through, he worked really hard to get us to the completion day. Adnan is a credit to the company supporting us through all the journey to ensure it went as quickly and smoothly as possible. If you decide to go with Dezrezlegal ask for Adnan to handle your case and you'll be getting one of the best! Thank you Adnan we really appreciate everything you have done for us.

25 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

We were recommended Dezrez by our…

We were recommended Dezrez by our estate agent as I didn't have a solicitor lined up to look after our sale and purchase. We had Victoria assigned to our case and she was friendly, polite and approachable throughout. I think I asked for an update once throughout the whole 7 month process as regular updates were always provided without being asked for! The online tool for seeing where the transactions were at were also really good for keeping up to date. I would 100% recommend Dezrez and will use them again in the future should the need arise, I honestly could rate them enough. Lastly a huge thanks to Victoria for getting our sale and purchase over the line, we can't thankyou enough!

16 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional conveyancing

I recently had the pleasure of working with Dezrez Legal for the conveyancing of my property sale, and I couldn't be more satisfied with the experience. From the initial consultation to the final completion, the team was exceptionally professional.

Their communication was prompt and clear, which made what could have been a stressful experience feel manageable.

I also appreciated their willingness to answer all my questions, no matter how small. Additionally, I found the app really useful for uploading and sharing the documents, and tracking the progress of my sale.

Overall, I highly recommend Dezrez Legal for anyone looking for reliable and efficient conveyancing services. Their expertise and commitment to client satisfaction truly set them apart.

Thank you for making my property sale smooth and successful.

9 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

I recommended Dezrez

I was recommended Dezrez by my estate agents and was a bit sceptical but went with their advise and was easily the best decision i could have made. They were knowledgable, helpful and patient, which they needed to be for me ! Could not recommend them enough

5 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Professional, efficient, friendly, value for money.

This is the second time we have used Dezrezlegal to sell our home. This time it was Victoria Evans that has handled our sale. She is excellent. Very approachable and professional. Also very responsive on both email and the telephone which is crucial for a firm that isn't local to us. The online portal is so easy to use and let's the vendor/buyer see exactly where the process is up to, allows you to upload and download documents, which is great for a swift transaction.
We are also using them for the purchase of our next project which Victoria has been pushing through because the vendors legal team seems less than efficient. Frustrating when Dezrezlegal is very efficient and works hard for its clients. The cost is also very competitive so we will use them again for our next sale.

5 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Conveyancing

This is the first time I’ve used Dezrezlegal and would definitely recommend them. Adnan Alihodzic worked very hard and professionally to complete my property sale on time.

30 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great team for our house purchase.

Great team to work with. The process of buying our house with them was very easy. They were fast and had great communication.

Always available to clarify and legal jargon and help us with the paperwork. Would highly recommend.

27 août 2024
Avis spontané

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