Noah fully explained the arrangements in great detail and he was able to match our dream sofa style. His customer service skills are exceptional and he went above and beyond over a 2 day period
L'entreprise a répondu
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Lisez les avis des autres
It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got ti... Voir plus
L'entreprise a répondu
We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... Voir plus
L'entreprise a répondu
The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Claps Gate Lane, E6 6LH, London, Royaume-Uni
- 0333 999 9789
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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I received an excellent service …
I received an excellent service tried out different sofas and finally found the one I was looking for. I had lots of help and was explained everything clearly amazing thanks very much.
18 mai 2026
Réponse de DFS Furniture - Beckton
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The sales man was very good - excellent
From inception we had a very warm sales reps - who is very helpful and through out our stays . We have even decided to visit again to purchase our dinning Table once the furniture is delivered
16 mai 2026
Réponse de DFS Furniture - Beckton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Great customer service by Mustak
17 mai 2026
Réponse de DFS Furniture - Beckton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service, was really helpful and honestly couldnt fault the service we recieved from mustak who really helped a lot and spent a long time with us and answered all questions. Really happy with the service he gave and was really nice, welcoming and friendly
17 mai 2026
Réponse de DFS Furniture - Beckton
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Customer service and staff was very…
Customer service and staff was very friendly and efficient.
17 mai 2026
Réponse de DFS Furniture - Beckton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Beckton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely environment
Lovely environment, all staff was help and jolly. Mr. Kumar gave good service very friendly.
10 mai 2026
Réponse de DFS Furniture - Beckton
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
CHILL ZONE
Was greeted when we walked in. The young man was very polite and very professional listen when I asked him questions. Was convenient in what he was explaining to me about the settee I chose considering he hadn’t being there long I was impressed. I’m not easily impressed well done to the young man Saqib would highly recommend him
16 mai 2026
Réponse de DFS Furniture - Beckton
Good morning,
We're really grateful you shared this amazing 5* review. We are glad to hear that Saqib helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
The sales advisor made the whole…
The sales advisor made the whole experience great from the beginning. He thought of absolutely everything and was so helpful. Extremely nice guy who is very good at his job and the reason we purchased today
16 mai 2026
Réponse de DFS Furniture - Beckton
Good morning CJ,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Sales assistant was very informative…
Sales assistant was very informative and cooperative
16 mai 2026
Réponse de DFS Furniture - Beckton
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Salman who served us was great
Salman who served us was great. New all the information and could not of been more helpful. Made our purchase easy
16 mai 2026
Réponse de DFS Furniture - Beckton
Good morning Daniel,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful good communication thank…
Very helpful good communication thank you so much for helping me and my mum .
14 mai 2026
Réponse de DFS Furniture - Beckton
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Friendly and experienced staff
Friendly and experienced staff. Store was clean and welcoming. We were treated courteously and professionally by explaining every detail throughout the process.
14 mai 2026
Réponse de DFS Furniture - Beckton
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Saqib tended to us and was super helpful and patient, helping us know what will work for our space
12 mai 2026
Réponse de DFS Furniture - Beckton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
No mess or fuss.
I like to go into a store, make my decision and leave. That’s is exactly what happened. No one hovering over me or pressure. I then approached the sales assistant, I said I want that sofa, in this colour and I would like finance. No fuss or long waiting time. I even got a cup of coffee.
11 mai 2026
Réponse de DFS Furniture - Beckton
Good morning John,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent they explained me everything in detailed
11 mai 2026
Réponse de DFS Furniture - Beckton
Good morning Abdul,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
I had an amazing experience at DFS in…
I had an amazing experience at DFS in Beckton, and I want to give a special mention to Izzath, our sales advisor. He was incredibly helpful, kind, welcoming, and made us feel comfortable from the moment we walked in.
He was really easy to speak to and answered every single query we had with patience and professionalism. Anything we were looking for, he gave us honest advice and helped guide us properly without making us feel pressured at all.
Honestly, I’ve never experienced such excellent customer service before. The way we were treated by Izzath was outstanding, and he is a real credit to DFS. Thank you for making the whole experience smooth, enjoyable, and stress-free!
4 mai 2026
Réponse de DFS Furniture - Beckton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
It was nice customer services and its…
It was nice customer services and its too helpful. I have been shopping from DFS Since last 34 yrs..
11 mai 2026
Réponse de DFS Furniture - Beckton
Hello,
Thank you for sharing your positive review with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Beckton
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
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