Noah fully explained the arrangements in great detail and he was able to match our dream sofa style. His customer service skills are exceptional and he went above and beyond over a 2 day period
L'entreprise a répondu
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Noah fully explained the arrangements in great detail and he was able to match our dream sofa style. His customer service skills are exceptional and he went above and beyond over a 2 day period
L'entreprise a répondu
It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got ti... Voir plus
L'entreprise a répondu
We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... Voir plus
L'entreprise a répondu
The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Claps Gate Lane, E6 6LH, London, Royaume-Uni
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One of Bast experiences with Dfs
The sofas are a really high quality
Everything works well
Excellent delivery on time
Price wise a little high but reasonable
Overall no complaints pleased with the purchase

Réponse de DFS Furniture - Beckton
I have a good experience of the staff attend to I like her so much

Réponse de DFS Furniture - Beckton
Noah was great not pushy very informative and great product and service highly recommend

Réponse de DFS Furniture - Beckton
We were served by a lovely lady called Kashish. She was very polite, friendly, patient and very helpful. Thank you Kashish!

Réponse de DFS Furniture - Beckton

Réponse de DFS Furniture - Beckton
Ebu , was very welcoming and highly professional.
He made the experience so seamless for us with great attention to detail when buying our sofas. He was kind and patient, you could not ask for more in a sales person.
Would highly recommend.
Thank you so much
John

Réponse de DFS Furniture - Beckton

Réponse de DFS Furniture - Beckton

Réponse de DFS Furniture - Beckton
Really good experience , with the sale agent in beckton called Kumar.

Réponse de DFS Furniture - Beckton
Excellent experience from start to finish. Noah invited us from the beginning and was incredibly friendly and professional. He also helped us find a solution for our sofa purchase.
Will definately recommend noah st the becton branch.

Réponse de DFS Furniture - Beckton
Kelly was very good excellent she gave us a good service thank u kelly

Réponse de DFS Furniture - Beckton
I had a very helpful assistant. He helped me with the purchased of my furniture's. His customer service was excellent.

Réponse de DFS Furniture - Beckton
Dfs itself has always provided quality products and very much pleased with. However One of the worst experience of life dealing with Beckton London branch manager. Very unprofessional, wrong approach, lacking quality towards a resolution, core ingredient missing a manager must have. Very much disappointed with the manager attitude. Definitely genuine customers will agree.

Réponse de DFS Furniture - Beckton

Réponse de DFS Furniture - Beckton
The lady who attended to be made me so comfortable. I think her name was kash. She shared her relatable experience and we even dived into other topics and she was so polite and friendly

Réponse de DFS Furniture - Beckton
I received an excellent service tried out different sofas and finally found the one I was looking for. I had lots of help and was explained everything clearly amazing thanks very much.

Réponse de DFS Furniture - Beckton
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