It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got ti... Voir plus
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It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got ti... Voir plus
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We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... Voir plus
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The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... Voir plus
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We felt comfortable by the sales advisor explaining in depth of all items that we liked. She made us feel at ease with her smile and knowledge.
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Claps Gate Lane, E6 6LH, London, Royaume-Uni
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We visited the showroom before placing our order to make sure we were happy with the sofa, and the staff were friendly, helpful, and gave us plenty of time to choose. Once we saw it in person, we knew it was the right one for us.
The sofa is exactly what we were hoping for—excellent quality, beautifully made, and incredibly comfortable. It looks fantastic in our home and was definitely worth the investment.
The delivery took around three months, but this was made clear from the start as it was a genuine made-to-order item. The wait was absolutely worth it, and we couldn’t be happier with our purchase. We would happily recommend both the sofa and the company to others.

Réponse de DFS Furniture - Beckton
Moin was excellent very patient and extremely knowledgeable and very professional polite and cuteous

Réponse de DFS Furniture - Beckton
Friendly and attentive staff. Clear and concise information.

Réponse de DFS Furniture - Beckton
Moin the sales person was very welcoming polite, knowledgeable and ensured our interests where meet. Beckton branch.

Réponse de DFS Furniture - Beckton
Ebu spent a lot of time explaining and guiding us with the various options when we went to purchase a two seater sofa bed. Very courteous and friendly. We felt comfortable and confident in making the right decision. Great guy and was very hardworking.
Thanks Ebu

Réponse de DFS Furniture - Beckton
Moin was very helpful made choosing my
First sofa easy thank you very much

Réponse de DFS Furniture - Beckton
From the time i entered the store i was made welcome by the sales assistance.
I knew what I wanted to buy but the preservation of the chair was properly explained.
The staff who attended to me was very professional and knowledgeable.
The name of the staff is Mow.
I visited DFS Beckton on the 10/07/2026.
My name is Mauton Agosa.

Réponse de DFS Furniture - Beckton

Réponse de DFS Furniture - Beckton
Staff called kashish was so helpful i live on the 8th floor and no other staff told me I can have a removable hand on the sofa to have the best possible sofa of my choice! She helped and and was the first to relate this information to me!

Réponse de DFS Furniture - Beckton

Réponse de DFS Furniture - Beckton
My wife and I were the first customers this morning. Ibrahim let us in early because we arrived 10 minutes before opening time. His service was exceptional. We were really pleased with his help, and he assisted us in choosing the perfect dining table.

Réponse de DFS Furniture - Beckton
Moon from DFS Beckton was really helpful and gave us all the information and guidance we needed. Excellent service!

Réponse de DFS Furniture - Beckton
Muktar is very helpful and kind. Walked us through everything we needed and answered all the questions we had. He made us feel very welcome. Will definitely be coming back

Réponse de DFS Furniture - Beckton

Réponse de DFS Furniture - Beckton
When i went in dfs Beckton to buy sofa at the beginning there was staff coming up to me and asking if I need help after while when I found the right sofa and needed help there wasn't anyone around. I had to go around to find someone who come to help us after an hour later.

Réponse de DFS Furniture - Beckton
Customer service advisor Salman was great, he was very helpful- he answered my questions & gave me all the information I needed.
The manager was very friendly & helpful too

Réponse de DFS Furniture - Beckton
Kumar was very personable and excellent in handling all our questions from the moment we walked in to completing our order.

Réponse de DFS Furniture - Beckton
very good he was very appreciative good customer service

Réponse de DFS Furniture - Beckton
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