DFS Furniture - Eastbourne Avis 

4 739
TrustScore 5 sur 5

4,9

Broadwater Way, BN22 9PW Eastbourne, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service, didn’t feel pressured at all, everything was explained very clearly, pricing broken down really well, did buy extra stuff I didn’t realise I needed but glad that I have. James... Voir plus

Noté 5 sur 5 étoiles

I have been in 4 times to DFS Eastbourne - each time, no pressure or hard sale. Just extremely helpful and knowledgeable staff. Today I purchased the sofa having really chatted with Tracey a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second sofa we have purchased from DFS, Tracey sold us our first sofa 3 years ago and remembered us! The team are super friendly , knowledgeable and provide a very personable servic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After visiting the Eastbourne store which was very busy we were quickly observed and where served by Gary who was very efficient and placed our order with ease

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(4 739)

92 599 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good and helpful

Good and helpful

13 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

the Guy was extremely helpful in…

the Guy was extremely helpful in everyway explained in detail so pleased with the out come

12 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Gary and team was great to assist us…

Gary and team was great to assist us with the purchase of our new sofas and explained how we could track the progress of our order 👍🏻

11 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very informative sales guy

Very informative sales guy. Certainly knows his products. Nice to do business with.

11 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Always buy from dfs the staff are…

Always buy from dfs the staff are professional and excellent with answering questions

11 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

Thank you for sharing your great review with us.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Matt was Extremely helpful and… No Pressure

Matt was Extremely helpful and personable

10 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello Eamonn,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Fantastic l Manager

Fantastic very helpful Manager, Gary talked us through everything and helped with email. We bought 2 sofas with recliners. Can't wait for them to arrive. Thank you Gary for all your help.

10 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Nice experience sofa shopping

Nice experience sofa shopping. Emma was very patient and helpful. Thanks!

8 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly and helpful service

Emma was really friendly and helpful and made the whole process easy

8 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Salesperson Emma was very knowledgeable…

Salesperson Emma was very knowledgeable went through everything in the purchase of our new signed

8 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful member of staff

Very helpful member of staff , very informative and patient

8 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Particulary happy with Jasons customer…

Particulary happy with Jasons customer service and interaction on the purchase

7 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello Akshaya,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff

30 juin 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Jason served me

Jason served me. He made the transaction very easy. Explained everything so I knew exactly how the finance and timeline worked. Very happy

7 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

The Salesman was really helpful and…

The Salesman was really helpful and friendly. 10/10

7 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

I thought the staff were excellent

I thought the staff were excellent, just left to browse without feeling pressured in anyway. They were very informative when our decision had been made . I often do not feel relaxed when staff are working in this type of establishment. Overall enjoyed the shopping experience

6 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Suppor

Noté 4 sur 5 étoiles

Process from choosing to order of

Process from choosing to order of
Furniture quite straightforward.
Helpful & honest knowledge of products. Did not feel under pressure to buy. Full explanation of other benefits such as stain protection covering on sofa & chair.

6 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Gary was awesome

Gary was very knowledgeable and extremely helpful and seemed to know exactly what we were looking for even though we didn't do that

5 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Great service from Jason

Great service from Jason, not at all pushy, answered all of our questions. All in all a fantastic service.

5 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Matt was brilliant this morning at…

Matt was brilliant this morning at tailoring the right package for the sofas we wanted. A friendly, professional guy. A nice coffee too!

5 juillet 2026
Logo de DFS Furniture - Eastbourne

Réponse de DFS Furniture - Eastbourne

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

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