The lady who looked after us was so helpful, her knowledge of all the sofa options was extensive. She listened to our needs and made suggestions with no pressure. The options we explained and the bene... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementJames Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB
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Lisez les avis des autres
I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the... Voir plus
L'entreprise a répondu
Good advise. Everything explained from size of sofas to fit my space and if access to property suitable. Finance options and delivery procedures. Very friendly and helpful.
L'entreprise a répondu
Great customer service, given time alone to discuss our requirements and decision. Friendly and helpful staff with no pressure to buy. Everything was explained.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Royaume-Uni
- 0333 999 9847
4,9
Excellent
4 k avis
Demande des avis aux clients
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Réponse de DFS Furniture - Ipswich
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Outstanding but not intrusive customer…
Outstanding but not intrusive customer service and we found just what we were looking for even though we didn't know what we were looking for
22 mai 2026
Réponse de DFS Furniture - Ipswich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
My experience st DFS was pleasant and…
My experience st DFS was pleasant and nice. The staff welcomed me warmly, and patiently explained available sofa options. They were helpful, respectful and knowledgeable making me feel comfortable and well attended to throughout my visit.
22 mai 2026
Réponse de DFS Furniture - Ipswich
Hello Grace,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Tina was really helpful and knowledgeable
Tina was really helpful and knowledgeable with all questions answeredstraight away
20 mai 2026
Réponse de DFS Furniture - Ipswich
Good afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
When l visited the store the layout of…
When l visited the store the layout of the furniture looked good, all l really can say is the staff were very helpful and knowledgeable.
13 mai 2026
Réponse de DFS Furniture - Ipswich
Good afternoon Christine,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff!!
The staff are so lovely at Ipswich really helpful and explain everything and answered all my questions
18 mai 2026
Réponse de DFS Furniture - Ipswich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The staff at Ipswich branch wonderful
The staff at Ipswich branch wonderful. All of them without exception so helpful, friendly and the best coffee I ever tasted 🤣❤️thank you all so much. Xx
18 mai 2026
Réponse de DFS Furniture - Ipswich
Good morning Angela,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very friendly salesperson (Julia)
Very friendly salesperson (Julia). The whole process took very little time and was hassle free.
17 mai 2026
Réponse de DFS Furniture - Ipswich
Good morning Mrs McMaster,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Good afternoon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful and…
The staff were very helpful and knowledgeable and made everything so easy in a relaxed atmosphere
15 mai 2026
Réponse de DFS Furniture - Ipswich
Good morning Mr Howlett,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Liam from online services was…
Liam from online services was excellent. He was so helpful and efficient with our order. We also went to DFS Ipswich and Ross was so helpful there as well
15 mai 2026
Réponse de DFS Furniture - Ipswich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Good morning Luke,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Marcus was very helpful and informative…
Marcus was very helpful and informative and it was easy to make my choice and purchase. He was sensitive to my health needs.
12 mai 2026
Réponse de DFS Furniture - Ipswich
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Marcus.
Kind Regards,
Jordan
DFS Customer Support
Nice layout in store and very helpful…
Nice layout in store and very helpful sales assistant.
Richard was friendly and polite, explaining all the features of the sofa we were interested in.
Very pleasant shopping experience.
12 mai 2026
Réponse de DFS Furniture - Ipswich
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Ipswich
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard was very helpful and actually…
Richard was very helpful and actually took the time to ask what we wanted. He answered all our questions and finally found us the right sofa.
10 mai 2026
Réponse de DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
2nd visit to the store
2nd visit to the store, all staff were friendly and helpful. Mark took the time to explain everything we needed to know. Very helpful.
10 mai 2026
Réponse de DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience. Richard at the Ipswich store was super helpful. Lots of knowledge that really helped my decision making when finally choosing my new bed and mattress
10 mai 2026
Réponse de DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good service from Tina
10 mai 2026
Réponse de DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
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