DFS Furniture - Northampton Avis 

3 865
TrustScore 5 sur 5

4,8

18-20 Towcester Road, NN1 1EE Northampton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went to the Northampton dfs . We bought 2x 4 seater Dolcie sofas .. the member of staff was very knowledgeable, very polite and very helpful finding us the best deal. He gave us space to look around a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We made our visit to DFS today to initaily browse as looking for new 3 seater and 2 seater. Wife had idea what she wanted and indeed found it, within the vast stock . We were greeted by antony, o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • 18-20 Towcester Road, NN1 1EE, Northampton, Royaume-Uni

  • 0333 999 9744

4,8

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(3 865)

99 510 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Service in store was excellent and…

Service in store was excellent and Cherese who served us was excellent in giving us all the information needed .

28 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Good morning Anita,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Good experience

We had a really good experience with DFS.

The Northampton sales people were helpful, considerate, patient and best off all no pressure selling.

The prices of Sofas are ridiculous though but that's not just DFS. You can buy a car for less, let that sink in.

28 février 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Good afternoon,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Reece was very helpful

Reece was very helpful. We had a brief chat and were left to have a look around the store, before sitting down and and discussing all our options and placing our order.

27 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Good afternoon Jonathan,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

We ordered a new sofa and Alicia

We ordered a new sofa and Alicia, John and Reece were so helpful and attentive. Lovely people and so thorough in giving information. Would thoroughly recommend.

27 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

A great experience for our first house purchase!

We were welcomed warmly into the Northampton store by Reece and we explained we were looking for a sofa for our first home. Throughout the whole experience, Reece was nothing but helpful, informative and extremely friendly. With it being our first big purchase for our first home, we are quite novice around sofas and what to go for/what not to go for, but we found Reece was exceptionally helpful in explaining things in great detail, such as how different lighting can affect how the colour of sofas look. If Reece hadn’t explained this, I think we would have regretted our choice of colour so we are super grateful for this. Reece gave us plenty of time to look around whilst he made us a coffee each (great coffee by the way) and once we had decided on a sofa, the process into ordering it was very smooth. Reece is a real asset to the Northampton store and we’re so glad he was our salesman for our first big purchase!

24 avril 2026
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Réponse de DFS Furniture - Northampton

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Reece met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Great service great information…

Great service great information tailored to my needs

26 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Had a great experience

Had a great experience, buying a new sofa the staff was absolutely fantastic and very helpful in every aspect.

26 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Anthony was amazing

Anthony was amazing. Patient, not pushy and explained everything with ease. Credit to DFS

25 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Hello,

Thank you for sharing your great review with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

Great experience, buying our first sofa not pushy at all great advice and info on the products was very helpful

25 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 3 sur 5 étoiles

Some sofas not to much option

Some sofas not to much option

24 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Hi,

Thank you for sharing your feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Reece was extremley helpful

Reece was extremley helpful. Was interested in what l required.

24 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Jon was very efficient very pleasant. 10 out of 10…

Jon was very efficient very pleasant acknowledge it was a great help to us deciding on what sofa we were gonna have in the end

24 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Noté 4 sur 5 étoiles

Really helpful

Really helpful, good service.

16 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The salesman was excellent

The salesman was excellent. Very knowledgeable and not pushy.

22 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Anthony was really helpful

Anthony was really helpful, gave us good advice on the various options available to us across the different ranges. Made making our final decision much easier.

21 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Noté 5 sur 5 étoiles

Received exellent service from the…

Received exellent service from the staff member who assisted me
He was proffesional and knowledgeable and attentive throughout the process
Thank you!

20 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Good afternoon,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

John was great

John was great, very helpful and professional. Excelent service and really nice person.

20 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Good morning Florentina,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 4 sur 5 étoiles

Variety of furnitures,customers friendly

Variety of furnitures,customers friendly

18 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

We have just bought a 3 seater from the…

We have just bought a 3 seater from the Ada range from the Northampton, St James store. Anthony made the experience feel relaxed, at our own pace and he explained each step of the process. Super friendly and approachable, build a strong rapport - so much so we xame back the following day to make the purchase with him. Thank you for looking after us!

19 avril 2026
Logo de DFS Furniture - Northampton

Réponse de DFS Furniture - Northampton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

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