DFS Furniture - Rotherham Avis 

3 978
TrustScore 5 sur 5

4,9

Rail Mill Way, Unit 12A, S626EJ Parkgate, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Rail Mill Way, Unit 12A, S626EJ, Parkgate, Royaume-Uni

  • 0333 999 9814

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(3 978)

98 153 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding Service Without the Sales Pressure

I've used DFS before, and I wasn't disappointed the second time around. The customer service was unbelievable, and there was absolutely no pressure to buy, which is the most important factor for me. I cannot recommend them highly enough.

22 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Left to Browse

it was nice to be able to browse without being harassed by sales assistants. They welcomed us and said where to find them if we need anything. Very friendly and polite

28 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

29 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Given time to leisurely walk around…

Given time to leisurely walk around store.
Found it easy to ask for assistance, from Heather, who was very knowledgeable about settees and needs of the buyer.
No hard sell, talked through after care products, about warranties, how they work , what is included, how the policy works.
also advised regarding types of recliners, and items that could be added on to make the furniture easier to move.
Many thanks to Heather who was amazing.

28 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent quality and service

Ŵe have been looking to replace our large curved settee for several months and visited several furniture places. DFS at Rotherham stood out from the rest for quality, design and price.
We found rxactly what we wanted there and staff were really helpful, explaining everything we needed to know at every part of choosing our two new settees. The two members of staff who assisted us with our purchase were very friendly and knowledgeable, providing excellent customer service. We can't wait to receive our new leather settees in 12 weeks time!

28 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Friendly, informative, no pressure sales experience.

Brilliant service, fully explained my options, additional add on's available. went through colour choice's and very transparent with all costings as we went through the process. 10/10 never felt pressured, was a lovely experience.

27 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very pleasant experience.Colin was…

Very pleasant experience.Colin was fantastic,no pressure and made us feel very comfortable.

26 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great service had exactly what we…

Great service had exactly what we needed staff very helpfull the assistant who served us was excellent

18 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Everything I needed to know about my…

Everything I needed to know about my purchase from the very pleasant young lady called Heather.

26 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Great serviced from all staff…

Great serviced from all staff especially Heather

26 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, really helpful and made the whole process very easy. Great price and quality sofas, will definitely be shopping here from now on.

26 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Warren that served us was very…

Warren that served us was very professional, answered all our questions and more. Really helpful with delivery dates and storage, would definitely recommend ☺️

26 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Brilliant!

Staff were great and very helpful!

19 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Very happy with our sofa and chair…

Very happy with our sofa and chair great price and quality. Warren was very helpful and courteous not pushy at all answered all our questions great service, we would recommend to friends and family thanks.

25 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Warren.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Fabulous range of sofa’s and chairs

Fabulous range of sofa’s and chairs. Sales assistant very helpful and friendly. Gave really good advice and took her time to help

25 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Our sales

Our sales, assistant chloe was realy lovely,also explained everything in full detail,and took the time to sit and listen to what we needed and went above and beyond to deliver er this service.well done chloe

25 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Took my parents to look for a new sofa

Took my parents to look for a new sofa, from going into the shop there was no pressure sales it was a relaxed and nice experience. When we did decide to buy a sofa Rebecca the sales assistant helped us no end. She was polite, professional, knowledgeable and extremely helpful, so much so I went the next day and bought a sofa for myself too

24 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Rebecca.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Warren Johnson was extremely helpful…

Warren Johnson was extremely helpful with helping us decide on which sofa to purchase for our first sofa. He was easily approachable and knowledgeable on DFS products, and guided us through each step and how to care for our sofa when it arrives. Thank you Warren!

25 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Warren.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The person was very helpful

The person was very helpful

24 juillet 2026
Logo de DFS Furniture - Rotherham

Réponse de DFS Furniture - Rotherham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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