DFS Furniture - Stockton Avis 

8 836
TrustScore 5 sur 5

4,9

4 Middlesbrough Road, Park Avenue, TS177BT Thornaby, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

You are spoilt for choice at Teesside Park with several sofa shops in close proximity. We had an idea of what we were looking for having researched it on line. I think we visited DFS 3 times and each... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Myself and my wife visited teesside Park store on Monday evening to enquire about a Orka sofa, We where met by a lovely gentleman (sorry unsure on name) who was very approachable. He showed us to the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great experience looking for a new sofa and chair. No pressure from the staff as you walked in, allowing you time and space to look on your own. When needed we were assisted by a lovely staff mem... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • 4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Royaume-Uni

  • 0333 999 9845

4,9

Excellent

TrustScore 5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(8 836)

93 032 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Myself and my daughter were made very…

Myself and my daughter were made very welcome by a lovely lady by the name of Debbie (I think) as soon as we walked in the door. She was very helpful throughout and explained everything thoroughly to us. I was "over the moon" with her customer service and she made our visit very enjoyable. By the end of the visit I felt like I'd known her for years. Thank you Debbie xxx😀

7 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

Carl approached us professionally

Carl approached us professionally, asked what we were after and shown us a couple of sofas that fit the description within what we wanted, he was patient and not pushy which is always a bonus!! He informed me of everything I needed to know in order to make the right decision, very happy customer. Thanks again, for your 5 star service.

11 août 2026
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Réponse de DFS Furniture - Stockton

Hello Ella,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Carl.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Always lovely friendly staff at the…

Always lovely friendly staff at the Stockton teeside park store bought a lot of sofas of them over the years don’t think i would go anywhere else Jo served me today and the manager lovely service also warren and dale very friendly and professional

11 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello Victoria,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great staff very friendly and…

Great staff very friendly and informative no pressure given lots of space and time to make our own desicions very pleasent experiance from start to finish Toni was great

11 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello Nigel,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Took our 90 year old mam intjsneto your…

Took our 90 year old mam into your teeside park store staff were very pleasant and extremely helpful nothing was to much bother demonstrated how to use the rise and recline chair and were very patient with her coverall experience was excellent

11 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello Janet,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Helpful and informative

Helpful customer service, genuine and not pushy, would recommend

11 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

Toni was extremely patient, explained everything clearly, didn't hurry or pressure me in any way. Excellent service from a very efficient and pleasant young lady.

11 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful staff with detailed…

Very helpful staff with detailed information provided before the agreement.

10 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

We had a lovely experience with Carl at…

We had a lovely experience with Carl at the teeside branch shopping for new sofa with recliner chair for my father and Carl was so patient and very helpful and also interacting with grandchildren we had lovely time happy with our choice of sofa so big thank you

10 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello Joanne,

We are really grateful for your kind words and for sharing your experience in our store with Carl. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Great Customer service

Great Customer service

9 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Polite staff who dealt with the sale…

Polite staff who dealt with the sale cant remember the name could be Warren.

8 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for your kind feedback.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

Great experience, Lucy was very helpful and ensured she answered all my questions

2 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, knowledgeable

29 juillet 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Seen what I wanted online the…

Seen what I wanted online the assistants were so helpful and although I couldn’t get the couch I wanted (room not big enough) the adapted the sofa in a way so I could still get what I wanted, all staff extremely friendly and welcoming.

9 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Good Morning,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Great service!

Great service!

9 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello Lauren,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

could not of found a happier and most…

could not of found a happier and most helpful person in the store and all while i lay down in comfort

9 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Dale definitely 10/10 exactly pained…

Dale definitely 10/10 exactly pained everything and helped with my sizes and listened to what I needed comfort and style , no pressure at all , ordered my lovely sofa set can’t wait to receive it , professional from start to finish , well recommended

8 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

Debbie and the team at teeside park…

Debbie and the team at teeside park were great.

7 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Delightful young lady

The young lady that delt with our purchase was fantastic, she was so helpful. It was a delight to be served by her. The rest of the staff on duty were also so helpful.

8 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

A good experience

The member of staff was very helpful, attentive but not pushy. I was given useful information on buying suitable furniture to fit my living room. Everything was explained very clearly and was double checked to make sure I was happy with my order.

7 août 2026
Logo de DFS Furniture - Stockton

Réponse de DFS Furniture - Stockton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

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