DFS Furniture - Swansea Avis 

3 453
TrustScore 5 sur 5

4,9

Cwrt Llwyn Fedwen, Bush Road, SA6 6HN Swansea, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hannah the agent who we met with on entering your store was a delight to deal with.Her demeanor, experience and knowledge was excellent,we had already visited several sofa outlets that day however o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely sales woman not pushy at all. Very swift and efficient when completing the forms and took time to show us rugs and coffee tables on sale as we needed everything for our house Reno. Only cri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The showroom was well spaced out. Nothing was too close to each other. The sales assistant was very pleasant and helpful. Explained everything clearly. Was a good experience

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had an excellent experience from start to finish. Nathan was friendly, professional, and incredibly helpful throughout the process and ensured he answered all of our queries thoroughly. Excellent s... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Cwrt Llwyn Fedwen, Bush Road, SA6 6HN, Swansea, Royaume-Uni

  • 0333 999 9795

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(3 453)

101 122 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hannah the agent who we met with on…

Hannah the agent who we met with on entering your store was a delight to deal with.Her demeanor, experience and knowledge was excellent,we had already visited several sofa outlets that day however our meeting with Hannah secured a sale ,an absolute asset to your company .
I just hope your after sales service will be as professional as our initial visit and purchase with Hannah.
So refreshing to have such a good experience.

25 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Hannah met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful

Very helpful, patient and professional.

25 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The showroom was well spaced out

The showroom was well spaced out. Nothing was too close to each other. The sales assistant was very pleasant and helpful. Explained everything clearly. Was a good experience

22 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very helpful

Very helpful

13 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

We received a lovely welcome and were…

We received a lovely welcome and were served by a very professional lady, whom was very thorough in her explanation and advice. I believe her name was Barbara

17 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

James was fantastic no pressure full…

James was fantastic no pressure full of knowledge and advice other stores were very pushy. 5stars for James also a fantastic selection

16 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello Isaac,

Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

David was really helpful & friendly

David was really helpful & friendly, made everything easy and straightforward with no pressure. Perfect

15 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

The salesman that organised everything…

The salesman that organised everything for us was amazing excellent customer service

13 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent Service

Thank-you to Meryl for her patience.
A great experience from start to finish, with friendly, professional and efficient service throughout.

12 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

David the sales advisor was very…

David the sales advisor was very informative and so friendly and helpful.
It was a great experience purchasing my new sofa’s

12 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Really helpful and knowledgeable staff…

Really helpful and knowledgeable staff who provided comprehensive information about the product

11 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Visited the Swansea store and the staff…

Visited the Swansea store and the staff were very helpful. We were served by Meryl who was so helpful, she couldn’t do enough for us. She helped us find the perfect sofa and made the process nice and easy. Lovely lady to deal with and would highly recommend.

11 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer service at DFS…

Excellent customer service at DFS Swansea by the lovely Barbara. Very informative and helpful!

8 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello Gill,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

We were attended to by a member of…

We were attended to by a member of staff. He was very patient and very helpful, he was very polite and friendly. He explained everything to us clearly.

7 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, lovely staff member, and we got help with choosing our own with confidence.

8 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service

Barbara was very helpful and efficient

8 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

James really allowed us the space to…

James really allowed us the space to think about our choices without any pressure at all.
Excellent service. Thank you James.

7 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Nathan was very helpful

Nathan was very helpful, polite and kind during me purchasing my new sofa. It was a quick process very happy thankyou Nathan!

6 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent service from Nathan

We had an excellent experience from start to finish. Nathan was friendly, professional, and incredibly helpful throughout the process and ensured he answered all of our queries thoroughly. Excellent service in DFS Swansea. We are so pleased and can’t wait for our new sofa.

5 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Efficient and down to earth sales assistant

Lovely sales woman not pushy at all. Very swift and efficient when completing the forms and took time to show us rugs and coffee tables on sale as we needed everything for our house Reno.

Only critical I would pass on, is that there were very little staff available to help at first and being a Saturday the shop had several customers, so we had to wait and ask for assistance.

4 juillet 2026
Logo de DFS Furniture - Swansea

Réponse de DFS Furniture - Swansea

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

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