We had such a lovely experience at DFS Swansea yesterday and wanted to give a special mention to Hannah, who was an absolute pleasure to deal with. She was warm, friendly and really personable, and... Voir plus
L'entreprise a répondu
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We had been in the Swansea store on several occasions trying to decide on a new sofa. The staff are always friendly and helpful, even though we were often there near closing times! No pushy sales p... Voir plus
L'entreprise a répondu
Knowledge of the salesman, Nathan was second to none. He was incredibly helpful and provided us with a full breakdown of the available options and nothing was too much for him.
L'entreprise a répondu
Came and looked on another visit to see what you had to offer. Offered assistance but declined as want to look and see wothout hassle and was left to it and not hoovered around. Came in yesterday to... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Cwrt Llwyn Fedwen, Bush Road, SA6 6HN, Swansea, Royaume-Uni
- 0333 999 9795
4,9
Excellent
4 k avis
Demande des avis aux clients
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Réponse de DFS Furniture - Swansea
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We received a lovely welcome and were…
We received a lovely welcome and were served by a very professional lady, whom was very thorough in her explanation and advice. I believe her name was Barbara
17 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
James was fantastic no pressure full…
James was fantastic no pressure full of knowledge and advice other stores were very pushy. 5stars for James also a fantastic selection
16 juillet 2026
Réponse de DFS Furniture - Swansea
Hello Isaac,
Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
David was really helpful & friendly
David was really helpful & friendly, made everything easy and straightforward with no pressure. Perfect
15 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
The salesman that organised everything…
The salesman that organised everything for us was amazing excellent customer service
13 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent Service
Thank-you to Meryl for her patience.
A great experience from start to finish, with friendly, professional and efficient service throughout.
12 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
David the sales advisor was very…
David the sales advisor was very informative and so friendly and helpful.
It was a great experience purchasing my new sofa’s
12 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really helpful and knowledgeable staff…
Really helpful and knowledgeable staff who provided comprehensive information about the product
11 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Visited the Swansea store and the staff…
Visited the Swansea store and the staff were very helpful. We were served by Meryl who was so helpful, she couldn’t do enough for us. She helped us find the perfect sofa and made the process nice and easy. Lovely lady to deal with and would highly recommend.
11 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service at DFS…
Excellent customer service at DFS Swansea by the lovely Barbara. Very informative and helpful!
8 juillet 2026
Réponse de DFS Furniture - Swansea
Hello Gill,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We were attended to by a member of…
We were attended to by a member of staff. He was very patient and very helpful, he was very polite and friendly. He explained everything to us clearly.
7 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Brilliant service
Brilliant service, lovely staff member, and we got help with choosing our own with confidence.
8 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Swansea
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
James really allowed us the space to…
James really allowed us the space to think about our choices without any pressure at all.
Excellent service. Thank you James.
7 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Nathan was very helpful
Nathan was very helpful, polite and kind during me purchasing my new sofa. It was a quick process very happy thankyou Nathan!
6 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Nathan
We had an excellent experience from start to finish. Nathan was friendly, professional, and incredibly helpful throughout the process and ensured he answered all of our queries thoroughly. Excellent service in DFS Swansea. We are so pleased and can’t wait for our new sofa.
5 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Efficient and down to earth sales assistant
Lovely sales woman not pushy at all. Very swift and efficient when completing the forms and took time to show us rugs and coffee tables on sale as we needed everything for our house Reno.
Only critical I would pass on, is that there were very little staff available to help at first and being a Saturday the shop had several customers, so we had to wait and ask for assistance.
4 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Amazing customer service
Amazing customer service . Plenty of options and good payment options
4 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
The sales assistant who was dealing…
The sales assistant who was dealing with us was really good she explained everything thoroughly. How to care for our sofa how to look after it and delivery and payment even a cup of coffee while we waited. Brilliant. Thank you. Her name was Barbara from Llansamlet store. Thank you Barbara
4 juillet 2026
Réponse de DFS Furniture - Swansea
Hello Glenys,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
*N/A*
Very helpful and friendly help offered from the time we went in til end of purchase
3 juillet 2026
Réponse de DFS Furniture - Swansea
Hello Nathan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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