We had been in the Swansea store on several occasions trying to decide on a new sofa. The staff are always friendly and helpful, even though we were often there near closing times! No pushy sales p... Voir plus
L'entreprise a répondu
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We had such a lovely experience at DFS Swansea yesterday and wanted to give a special mention to Hannah, who was an absolute pleasure to deal with. She was warm, friendly and really personable, and... Voir plus
L'entreprise a répondu
Knowledge of the salesman, Nathan was second to none. He was incredibly helpful and provided us with a full breakdown of the available options and nothing was too much for him.
L'entreprise a répondu
Came and looked on another visit to see what you had to offer. Offered assistance but declined as want to look and see wothout hassle and was left to it and not hoovered around. Came in yesterday to... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Cwrt Llwyn Fedwen, Bush Road, SA6 6HN, Swansea, Royaume-Uni
- 0333 999 9795
4,9
Excellent
4 k avis
Demande des avis aux clients
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Amazing customer service
Amazing customer service . Plenty of options and good payment options
4 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
The sales assistant who was dealing…
The sales assistant who was dealing with us was really good she explained everything thoroughly. How to care for our sofa how to look after it and delivery and payment even a cup of coffee while we waited. Brilliant. Thank you. Her name was Barbara from Llansamlet store. Thank you Barbara
4 juillet 2026
Réponse de DFS Furniture - Swansea
Hello Glenys,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
*N/A*
Very helpful and friendly help offered from the time we went in til end of purchase
3 juillet 2026
Réponse de DFS Furniture - Swansea
Hello Nathan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
very helpful explained everything thank…
very helpful explained everything thank you very much young lady
2 juillet 2026
Réponse de DFS Furniture - Swansea
Hello Denise,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Hanna was really professional and…
Hanna was really professional and knowledgeable her advice helped me choose the perfect sofa. A very pleasant experience I highly recommend this store.
Thank you
2 juillet 2026
Réponse de DFS Furniture - Swansea
Hello Mike,
We are really grateful for your kind words and for sharing your experience in our store with Hanna. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent experience allowed to walk…
Excellent experience allowed to walk around and chose then quickly delt with when we were ready. Did not feel rushed or pressured in any way.Dave was professionalism personified
1 juillet 2026
Réponse de DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Agent was amazing
Staff and Barbara who saw to us was amazing, excellent customer service and went through the whole process step by step and in great detail making it easy to understand and make a purchase with ease.
28 juin 2026
Réponse de DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Swansea
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Swansea
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Swansea
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Swansea
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I like the no pester/bother approach
I like the no pester/bother approach by Nathan. He was very friendly and knowledgeable about the sofas. A credit to DFS.
23 juin 2026
Réponse de DFS Furniture - Swansea
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Swansea
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Swansea
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Swansea
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Réponse de DFS Furniture - Swansea
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Myself and my husband had a fantastic…
Myself and my husband had a fantastic experience at DFS Swansea thanks to the sales lady who assisted us. She was friendly, professional, and extremely knowledgeable about the products. She took the time to listen to what we was looking for, answered all my questions, and helped me find the perfect furniture without any pressure.
Her customer service was outstanding from start to finish, making the whole process easy and enjoyable. It's rare to receive such attentive and genuine service these days. She is a real credit to DFS, and I would highly recommend visiting the Swansea store because of the excellent support I received.
20 juin 2026
Réponse de DFS Furniture - Swansea
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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