DFS Furniture - Swansea Avis 

We had a very positive experience at DFS Swansea today. We were left to have a good look around before Nathan came to see if we needed any help. He was extremely helpful and not pushy in any way. We really appreciated this. Everything about the process was straight forward and we can't wait to receive our corner sofa. Nathan was clear about everything and put us at ease with the whole order process. Thankyou very much!

Visited DFS today, 26th April at the morriston store. Had a good look around the store which was light and airy with a great selection of sofas. The staff were polite and extremely helpful. We settled on a sofa and Nathan helped us with our purchase. He was very knowledgeable and explained every thing clearly. We have used DFS before with another purchase, hence our return. It's good to feel not pressured into a purchase but the staff were always on hand to answer any of our questions.

Excellent service from Nathan , his advice and manner was first class. Highly recommend D F S to everyone.

Always a good professional experience. Ordered again through Nathan we cannot fault the visit

I had an excellent experience with customer service, such helpful staff. I was dealt with Hannah and she was amazing! Very helpful and very patient as I wasn’t sure on a colour to choose from. Went above and beyond to make sure everything was sorted. I wouldn’t hesitate to recommend them based on this experience alone.
Amazing customer service.

Staff friendly and helpful, making the purchase easy.

Friendly approachable staff. Easy and quick purchase with a quick turnaround. Amazing service

Nathan helped us with our purchase and gave us very detailed and concise information. He gave us time and space but was there to answer questions when needed.

Left to our own devices when we initially arrived, much preferred as we hate pushy salespeople who follow you around. However, staff incredibly helpful when we asked for assistance and very polite. Thank you, Meryl, Dan and Nathan.

Hannah was excellent from start to finish she explained everything about the products and the interest free option. Her customer service was brilliant and professional, answered all of our questions couldn't be happier with the service

Helpful in Swansea store and easy to use website to find a specific chair/sofa required

Relaxed atmosphere and under no pressure to buy . Very helpful staff where nothing was too much trouble

Brilliant salesman

Really helpful staff, who explained all the process’s from ordering to delivery date and what to expect on delivery.

Friendly, knowledgable and helpful staff and plenty of choice of sofas

The customer service was excellent. The young lady was very professional and friendly.
She really knows the product and is a credit to your company.
Unfortunetly I didn't catch her name.

Unfortunately I was provided with incorrect information relating to money off my sofa on one day and the following day I was made out that I had lied by another rude employee however was very quickly rectified by the friendly and helpful manager that continued with our purchase and provided the discount

We have been shopping with DFS For 28 years, and again as always excellent service. We have tried others, but they were not a patch on DFS.
So thank you DFS once again for your excellent service and hospitality.
Sue and Phil.