DFS Furniture - Swindon Avis 

4 311
TrustScore 5 sur 5

4,9

Wootton Bassett Road, SN5 8WF Swindon, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Upon arrival to the store myself and my daughter were greeted by a lovely lady whom smiled and said hello, and then allowed myself to use the bathroom. My daughter and I had a look around and the s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pina was really helpful: she gave me all the information I needed to make an informed decision. She explained things about the sofa fabric that I didn’t know about and needed to know and she patiently... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A really friendly service! We were able to take our time choosing what we wanted without any pushy sales, the staff were helpful and efficient and the store spacious and light. Pina served us and p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our family went into Dfs at Swindon today. We were welcomed by the staff cordially. We went around the shop on both floors in our own time. After choosing the sofa we liked we received a full explanat... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(4 311)

98 950 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service very…

Great customer service very knowledgeable

17 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent In Store Experience

No more pushy sales staff .. huge bonus ... dealt with Greg who was an absolute diamond .. highly recommend Swindon Branch of DFS

17 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Fantastic service,Highly recommended

My experience was great because the staff member was very helpful, friendly, attentive and listened carefully to what we needed.He took time to explain different products clearly, answered all our questions patiently and helped us find exactly what suited our home and budget.There was no rush and we felt well looked after throughout our visit.
The company has excellent knowledge team members who provide helpful professional service,the atmosphere feels welcoming,its great to see that customer care is clearly a priority.

16 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Great experience at DFS

Great experience at DFS. Although I already knew what I wanted there was a great selection to browse and I did not feel under pressure at any point while I was looking or buying.

16 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The sales person was really helpful

The sales person was really helpful, understanding and explaining everything. Really pleased with the service

15 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

We had the pleasure of being looked…

We had the pleasure of being looked after by Nick Hartley-Smith today.
This is the very first time we’ve ever bought a sofa from new so we had a lot of questions.
Nick was super knowledgeable and patiently answered all of the many questions we had and helped us choose a sofa set up that would meet our very specific requirements. We are delighted with the corner sofa we chose and can’t wait for it to arrive!
Thank you Nick! 5 star service ⭐️ ⭐️⭐️⭐️⭐️

15 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

Pina was fantastic

Pina was fantastic - needed a sofa on a quick turnaround, she was very helpful and thorough, whilst also getting the job done!

13 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Helpful and knowledgeable staff

Helpful and knowledgeable staff, and not pushy with trying to sell extras

14 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Noté 5 sur 5 étoiles

went to the Swindon store to browse..

Well I went to the Swindon store just to browse for a potential sofa and found one I liked and then was approached by piña who was very helpful and not pushy and answered every question I had and out my mind at ease so much so I went back a week later to make sure she had my order in her name and was brilliant through the whole process!

13 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Piña met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Was greeted my a lovely lady pria

Was greeted my a lovely lady pria?
I knew exactly what I wanted to order. I was shown around the store & offered different styles & leather styles. Everything was explained to be in great detail. Im really happy with my sofa choice & my experience was lovely & relaxed . Friendly service. Thankyou ☺️

13 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Great range of sofas

Great range of sofas, we already knew what we wanted and seeing the exact sofas made our mind up, also very helpfull sales person who gave us some usefull tips.

13 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

I received great customer service

I received great customer service. The salesman allowed me time to select a colour of my choice as well as guiding me through what would work best for me and my living room.

13 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

Great experience today purchasing our new sofa. As luck would have it the sofa we saw online was in store in the colour we wanted. It was great to find out how comfy it was. Jamie was very helpful and informative and we appreciated that he made sure we had all the info we required and what to expect from the delivery process. Thank you 😁

13 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Friendly, knowledgeable staff

Friendly,helpful, knowledgeable staff.
No hard sell just helpful and honest. Smooth, stress free transaction.

12 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Noté 5 sur 5 étoiles

Very good experience

Very good experience . Was allowed to learn ok around shop without being approached by a member of staff. Was given a drink.
Very knowledgeable about the product, explained everything clearly.
Very friendly.
Served by Jamie.

11 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello Lisa,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Help offered as we entered the store

Help offered as we entered the store. Pleasant and informative staff prepared to find out answers if they needed to. Hannah and Adam were helpful and efficient in helping us and explaining the various options relating to our furniture choices .

11 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello Michael,

We are really grateful for your kind words and for sharing your experience in our store with Hannah & Adam. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

5 star product

Excellent 5 star product and service with very friendly staff. Adam was extremely helpful

11 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello John,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer experience

Excellent experience buying furniture from DFS in Swindon today. The salesman Jason was friendly and engaging, never pushy. He ensured we were happy with the furniture before completing the sale.

7 juin 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Very pleased with our sofa

Very pleased with our sofa. Lady in the store was very helpful and clear on how the process works re ordering to delivery and aftercare. Would recommend.

4 janvier 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello Alice,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

very good customer service.

very good customer service.
Thank you Mr Jason (Swindon DFS Furniture)

31 mai 2026
Logo de DFS Furniture - Swindon

Réponse de DFS Furniture - Swindon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus