Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Voir plus
L'entreprise a répondu
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Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Voir plus
L'entreprise a répondu
Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Voir plus
L'entreprise a répondu
Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Voir plus
L'entreprise a répondu
Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Voir plus
L'entreprise a répondu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise

Longfield Road, TN2 3EW, Tunbridge Wells, Royaume-Uni
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What I liked about today was being left to look ourselves, I hate to be jumped on when you go into a shop, when we had chosen a sofa Rob was there to help, very helpful and polite.

Réponse de DFS Furniture - Tunbridge Wells
Alan was super helpful in showing us the different sofas, he listened when we told him what we needed and the price we were looking at.

Réponse de DFS Furniture - Tunbridge Wells
Ed was very helpful and explained everything thoroughly and honestly which was greatly appreciated. He was friendly and easy to talk to which made our experience very enjoyable.
Thank you Ed!

Réponse de DFS Furniture - Tunbridge Wells
DFS had the item we were interested in. Our questions were answered well without undue sales pressure. The salesman was very pleasant to deal with.

Réponse de DFS Furniture - Tunbridge Wells
Quick, easy and very friendly service. Seen straight away and given loads of information and helpful care tips regarding maintaining the life of the sofa. Lovely experience and no pushy sales

Réponse de DFS Furniture - Tunbridge Wells
Great friendly and efficient staff - helpful polite and professional.
Chose sofas with ease and talked through all the care options and delivery schedule. All a pleasure and with ease
Thank you Julian and Rob

Réponse de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells
The guy was very welcoming and help with our choosen suite. He was very helpful and made sure we understood about buying and what would happen next with our order. Would definitely go back should we wanted anything else

Réponse de DFS Furniture - Tunbridge Wells
The DFS representative was knowledgable and helpful. Much appreciated.

Réponse de DFS Furniture - Tunbridge Wells
The lady we saw was lovely. Tess I think was her name. Super helpful and friendly.

Réponse de DFS Furniture - Tunbridge Wells
We knew what sort of sofa we wanted and wanted to look at materials and colours. The staff in DFS were great, full of information but not pushy. It was easy relaxed and we were able to order just what we wanted without the pressure.

Réponse de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells
I arrived knowing that I wanted to buy a sofa bed today. I had looked on line and browsed the store to find the particular model I thought would suit my needs. I approached a salesman and asked but unfortunately the model I had in mind wasn’t on show. I asked to see what was available and was shown the selection. I picked one and asked for a demonstration which was willingly given. I then asked to be talked through me doing it which again was willingly given. Having decided I wanted to proceed I was supported with both fabric and feet options and at no point felt pressured. I am very pleased with the service I received today and look forward to receiving my new furniture

Réponse de DFS Furniture - Tunbridge Wells
We were able to look around the store ourselves and when we needed some help the salesman was there for us with a good knowledge of the furniture we were interested in. He was a pleasure to deal, helpful with the planning and all that DFS had to offer. I would thoroughly recommend.

Réponse de DFS Furniture - Tunbridge Wells
Friendly and informative sales assistant, all information was clearly explained. Didn’t feel rushed or pressured. Now hopefully the sofa will arrive on time and be as good as we hope for

Réponse de DFS Furniture - Tunbridge Wells
We weren't expecting to find what we were looking for nor, to have such good and not pushy help from Rob. He was amazing and helpful and knew everything!

Réponse de DFS Furniture - Tunbridge Wells
Excellent customer advice, service and completion of sale. Everything explained very coherently and the staff member was not pushy, therefore allowing us to make our own decisions in our own time. Would recommend visiting this store in Tunbridge Wells.

Réponse de DFS Furniture - Tunbridge Wells
I was more than happy with the service today. Staff are really friendly and most helpful. I have no complaint.

Réponse de DFS Furniture - Tunbridge Wells
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