DFS Furniture - Tunbridge Wells Avis 

2 939
TrustScore 5 sur 5

4,9

Longfield Road, TN2 3EW Tunbridge Wells, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin d'ameublement et de décoration
  4. Magasin de meubles de salon
  5. Magasin de canapés
  6. Tapissier décorateur

Écrit par l'entreprise

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Écrit par l'entreprise


Coordonnées de contact

  • Longfield Road, TN2 3EW, Tunbridge Wells, Royaume-Uni

  • 0333 999 9811

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 939)

100 017 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

What I liked about today was being left…

What I liked about today was being left to look ourselves, I hate to be jumped on when you go into a shop, when we had chosen a sofa Rob was there to help, very helpful and polite.

15 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Alan was super helpful in showing us…

Alan was super helpful in showing us the different sofas, he listened when we told him what we needed and the price we were looking at.

15 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great customer service

Ed was very helpful and explained everything thoroughly and honestly which was greatly appreciated. He was friendly and easy to talk to which made our experience very enjoyable.
Thank you Ed!

14 août 2026
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Réponse de DFS Furniture - Tunbridge Wells

Hello Natasha,

We are really grateful for your kind words and for sharing your experience in our store with Ed. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

DFS had the item we were interested in

DFS had the item we were interested in. Our questions were answered well without undue sales pressure. The salesman was very pleasant to deal with.

13 août 2026
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Réponse de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

Brilliant

Quick, easy and very friendly service. Seen straight away and given loads of information and helpful care tips regarding maintaining the life of the sofa. Lovely experience and no pushy sales

12 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great friendly and efficient staff

Great friendly and efficient staff - helpful polite and professional.
Chose sofas with ease and talked through all the care options and delivery schedule. All a pleasure and with ease
Thank you Julian and Rob

12 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Extremely helpful

11 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

Julian was very helpful

Julian was very helpful, and gave me so much information.

11 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

New furniture

The guy was very welcoming and help with our choosen suite. He was very helpful and made sure we understood about buying and what would happen next with our order. Would definitely go back should we wanted anything else

4 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Noté 5 sur 5 étoiles

The DFS representative was knowledgable…

The DFS representative was knowledgable and helpful. Much appreciated.

10 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

The lady we saw was lovely

The lady we saw was lovely. Tess I think was her name. Super helpful and friendly.

10 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Great service from DFS staff

We knew what sort of sofa we wanted and wanted to look at materials and colours. The staff in DFS were great, full of information but not pushy. It was easy relaxed and we were able to order just what we wanted without the pressure.

10 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello Donna,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

The staff were very knowledgeable and…

The staff were very knowledgeable and helpful

31 juillet 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

Review

They were very helpful

9 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Noté 5 sur 5 étoiles

I arrived knowing that I wanted to buy…

I arrived knowing that I wanted to buy a sofa bed today. I had looked on line and browsed the store to find the particular model I thought would suit my needs. I approached a salesman and asked but unfortunately the model I had in mind wasn’t on show. I asked to see what was available and was shown the selection. I picked one and asked for a demonstration which was willingly given. I then asked to be talked through me doing it which again was willingly given. Having decided I wanted to proceed I was supported with both fabric and feet options and at no point felt pressured. I am very pleased with the service I received today and look forward to receiving my new furniture

9 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Great experience

We were able to look around the store ourselves and when we needed some help the salesman was there for us with a good knowledge of the furniture we were interested in. He was a pleasure to deal, helpful with the planning and all that DFS had to offer. I would thoroughly recommend.

8 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Noté 5 sur 5 étoiles

Friendly and informative sales…

Friendly and informative sales assistant, all information was clearly explained. Didn’t feel rushed or pressured. Now hopefully the sofa will arrive on time and be as good as we hope for

8 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Noté 5 sur 5 étoiles

We weren't expecting to find what we…

We weren't expecting to find what we were looking for nor, to have such good and not pushy help from Rob. He was amazing and helpful and knew everything!

8 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello Nic,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

Excellent customer advice

Excellent customer advice, service and completion of sale. Everything explained very coherently and the staff member was not pushy, therefore allowing us to make our own decisions in our own time. Would recommend visiting this store in Tunbridge Wells.

7 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Noté 5 sur 5 étoiles

More than happy

I was more than happy with the service today. Staff are really friendly and most helpful. I have no complaint.

6 août 2026
Logo de DFS Furniture - Tunbridge Wells

Réponse de DFS Furniture - Tunbridge Wells

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

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