Dicks By Mail Avis 

528
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So like an idiot, I placed an order but forgot to double check the address of the recipient (the intended was someone I've sent a satchel of Richards to before), and inadvertently addressed a box of c... Voir plus

Noté 5 sur 5 étoiles

I've ordered throughout the years and the recipients always got a big laugh. In the latest (January 2022) order one of the items was missing. Without hesitation DbM sent another calendar which arrived... Voir plus

Noté 1 sur 5 étoiles

Suing this harassing company. Anonymous won't fly in court. $1M in damages, suing the sender and this company, pressing criminal charges. EDIT: Class Action lawsuit being initiated after reading... Voir plus

À propos de l'entreprise

  1. Magasin de t-shirts
  2. aussi dans
  3. Magasin de bonbons

Informations provenant de diverses sources externes

Anonymously mail a bag of dicks with the message "EAT A BAG OF DICKS".


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

528 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,2

Tous les avis

(528)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wrong address easily corrected

I placed an order using one of the "quick pay" options. Low and behold it confirmed everything with my old address. Silly me hasn't updated this quick pay option in quite some time. I followed up with a reply to the confirmation email and by the next morning I had an email response with the intended address and recipient. Quick, easy, simple. Great customer service so far. Looking forward to my friends reaction when he receives his parcel of pricks.

26 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

The website was easy to navigate

The website was pretty easy to navigate. I was a bit confused though because once I set my friends name as the delivery, it seemed to have made my account under his name. Other than that, simple and straightforward.

24 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Suing this harassing company

Suing this harassing company. Anonymous won't fly in court. $1M in damages, suing the sender and this company, pressing criminal charges.

EDIT: Class Action lawsuit being initiated after reading more harassment stories. DBM will not be laughing all the way to the bank. Think twice before sending this to someone. Continue with this business model, continue being sued. It's just the beginning. I'm taking this company down.

EDIT 2 - If you have a similar complaint, they are required to provide the sender name and address in court. Sue them in Federal Court and you will win. Then sue the sender. Or, look for a Class Action against DBM and sign up if you've been harmed. I am initiating a Federal Claim immediately.

17 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible company. Go somewhere else

Was supposed to be delivered a week ago, but has been traveling all around with USPS. I’ve emailed multiple times, no response. Pretty sure the email they give to contact them is incorrect.

24 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great tasting product and fun

Everything was done in a professional manner and the recipients were very happy with their order. One even said that they were the best gummies they have ever had. What a great surprise for someone and they taste good

1 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

This company is incredible!

This company is incredible!
I accidentally used my shop account and was sending it to myself lol. They corrected it quickly. I then noticed a different option that I hadn't seen. I asked them, again, frantically if I could change my order. They upgraded it without any issues and discounted the price difference. I am definitely going to be a long term customer, any time the need to send someone a dick bomb arises ;). Thank you so so much.

12 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service!

Very happy!

So there was a mistake made on my end, where the bag of diks was sent to the wrong address. I immediately contacted the company, but they didn't get the email on time. They sent the bag of diks to the wrong address, BUT... they emailed me and offered to send another bag of diks to the correct address, on the house.

This is an EXCELLENT service! 10/10 would recommend to others!

6 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service Support

I signed up to send a package but the zip code was incorrect! I was bummed that the recipient wouldn’t receive the package. So I immediately reached out to the customer service team and it was corrected and resolved in less than a day. I highly recommend diks by mail!!!

25 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

All I got was a bag of goo

Got my order on time but it was completely melted. I received a bag of goo. I even met my mailman at the box so it was melted before I even received it. If your prodect melts then you shouldn't send them out in the middle of summer. Especially without anything to keep them from melting.

23 juillet 2024
Avis spontané
Logo de Dicks By Mail

Réponse de Dicks By Mail

We are so sorry to hear your order melted. I would be happy to get this resolved for you. Please email us at Dicksbymail@gmail.com so we may further assist you.

Noté 5 sur 5 étoiles

Awesome company!

Wonderful company! Lovin' the fun pranks. Also, FANTASTIC customer service. My phone auto-filled the shipping address so it was shipped to me instead of the recipient. I reached out to the customer service and they sent it to the correct address as a courtesy! How freaking dope is that. I'm so appreciative. 😁 Definitely will be sending more d!cks again soon. 🤭

1 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Incredibly great team to work with

Incredibly great team to work with! I’ve sent at least 10 of their products to friends / family and never fails to get me laughs!!!!!

10 juin 2024
Avis spontané
Logo de Dicks By Mail

Réponse de Dicks By Mail

We are so happy to have been apart of your pranks! Thank you for the outstanding review!

~Richard Cranium

Noté 5 sur 5 étoiles

I was given the wrong address to send…

I was given the wrong address to send them to so I emailed support to cancel the order and they replied faster than expected and with no problem. 10/10 will be ordering if I get the right address.

28 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I accidentally put in the wrong…

I accidentally put in the wrong delivery address I emailed them and they were able to change it right away. Shipped out the next day. I don’t know how much the recipient liked or disliked them but I thoroughly enjoyed sending them out!

18 mars 2024
Avis spontané

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