Digital ID Avis 

1 461
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used Digital ID to purchase a printer for our business and the service was fantastic from Ben Edwards. I have since kept in touch with Ben who has offered some fantastic rates for other product... Voir plus

Noté 5 sur 5 étoiles

Daniel Watson has been amazing start to finish! with quick responses, clarifying details for me at CCS. He has been professional, quick, efficient, quotes, po, spec sheets, information, order, tr... Voir plus

Noté 5 sur 5 étoiles

I have been dealing with Digital ID for some time now. Specifically in contact with Rachel Ward, Senior Identification Expert for Digital ID. Rachel is an absolute pleasure to work with, she always... Voir plus

Noté 5 sur 5 étoiles

A great one stop shop for all ID needs. Have used this company for several years. Initially we only needed IDs for staff which is less than 100 and only needed to order more as new staff came onboard.... Voir plus

À propos de l'entreprise

  1. Magasin de fournitures de bureau
  2. Magasin d'impressions et de signalisation
  3. Magasin d'articles promotionnels

Écrit par l'entreprise

Digital ID are your one-stop shop for ID badges, ID card printing and other plastic card related products and services. We have a huge selection of products available with over 3 million items in stock from some of the biggest names in the industry, all at affordable prices and ready for next day delivery.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 461)

16 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Absolute clowns

Absolute clowns - sent wrong item and then spent another 48hrs working out they sent wrong item which was plainly obvious. Didn’t send out a replacement on time, didn’t contact me, terrible customer services. AVOID AVOID AVOID. Won’t get any further business from my organisation or the other 3 I own shares in.

6 octobre 2021
Avis spontané
Logo de Digital ID

Réponse de Digital ID

Good afternoon,

Firstly, please accept our sincerest apologies for the issue with your order.

At present we are unable to make any further comment relating to your order as your review has not been placed via an official invite sent from ourselves.

So we can deal with this quickly and efficiently, please can I ask that you call me on the number below at your earliest convenience.

Once again, please accept our apologies.

Kind regards,

Hannah Mulligan

Customer Service Manager

Tel 0161 475 5617

Noté 5 sur 5 étoiles

I realise these guys have had some…

I realise these guys have had some rough reviews and know from first hand that they've been badly disrupted by the pandemic. However I've used them for years both with my last company and my current one and they have always been brilliant. Really great service, good prices and always go out of their way to accomodate any requests. Couldn't recommend them highly enough.

24 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Thanks Ben & Digital ID team

Excellent ordering experience from Digital ID, Ben was quick to answer any questions via live chat.

We opted for the fast track option and received the lanyards just under a week later taken weekends into account.

The material & print quality of their lanyards are perfect, I will definitely be ordering again soon.

22 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Digital ID greaat service

Digital ID always gives its customers a great service. I’ve used Digital ID for a number of years now and never been disappointed with the service. The whole team deliver the knowledge and products at competitive prices. Plus software support is second to none.
Innovation and new products out on the market is another reason I would recommend anyone to use the services of Digital ID

21 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Thanks Suzie

We've been buying off Digital ID for years, but never left a review. Just wanted to say thank you for all your help over the years. Especially to our account manager, Suzie, who once again has been amazing in helping with our orders :-)

21 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I will not shop with Digital ID again…

I will not shop with Digital ID again due to the poor customer service and attitude given for a failed delivery that arrived 3 days later rather than overnight. Poor show blaming Cornovirus and delivery drivers as we are all living with the knock on effects of this.

20 septembre 2021
Logo de Digital ID

Réponse de Digital ID

Good afternoon,

Please accept my sincerest apologies for the issue with your order.

As you can see from our other reviews, we pride ourselves on our high levels of customer service and regret that your experience didn’t meet our usual standards.

If you would like to discuss this further, please feel free to contact me on 0161 475 5617.

Apologies again.

Kind regards,

Hannah Mulligan
Customer Service Manager

Noté 5 sur 5 étoiles

Fantastic experience, and thank you to Sarah

Just had one of the best B2B experiences of the year with Digital ID, with thanks to Sarah who helped on live chat and then by phone.

Refreshing not to be recommended to the most expensive option. She helped us select the correct printer based on usage. I actually specified a slightly higher budget on the phone, but she still recommended the best deal for us at the best quality/value.

Really couldn't recommend the website experience and product range enough, and with confidence in the team behind the scenes, it's the perfect combination.

17 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Prompt

Prompt, easy to buy and well priced

14 septembre 2021
Noté 1 sur 5 étoiles

Awful caused us to let our customer…

Awful caused us to let our customer down due to a promised next day delivery, which never turned up and still isn't dispatched some 48 hours later.

Web site needs updating to not be displaying a next day service if you order within 2 hours, if they cannot fulfill it.

8 septembre 2021
Avis spontané
Logo de Digital ID

Réponse de Digital ID

Good morning,

Please accept my sincerest apologies for the issue with your order.

As you can see on our other reviews, we pride ourselves on our high levels of customer service and regret that your experience didn’t meet our usual standards.

If you would like to discuss this further, please feel free to contact me on 0161 475 5617.

Apologies again.

Kind regards,

Hannah Mulligan
Customer Service Manager

Noté 1 sur 5 étoiles

Order not fulfilled

Placed an order on a Weds expecting one-day delivery. Chased the order the following Tues and was told I would receive the dispatch confirmation within the hour for delivery the next day. Chased again on the Thursday only to be told that the stock levels on their website were wrong and they don't have stock of the item after all. A waste of a week.

26 août 2021
Logo de Digital ID

Réponse de Digital ID

Good morning,

Please accept my sincerest apologies for the issue with your order.

As you can see on our other reviews, we pride ourselves on our high levels of customer service and regret that your experience didn’t meet our usual standards.

If you would like to discuss this further, please feel free to contact me on 0161 475 5617.

Apologies again.

Kind regards,

Hannah Mulligan
Customer Service Manager

Noté 1 sur 5 étoiles

In stock? Yes, No.

Placed order for Zebra Ribbon on basis next day delivery as desperate for ribbon.

A couple days later automatic notification came through stating delivery expected late October!

Don't advertise stock as available unless it is!

25 août 2021
Logo de Digital ID

Réponse de Digital ID

Good morning,

Please accept my sincerest apologies for the issue with your order.

As you can see on our other reviews, we pride ourselves on our high levels of customer service and regret that your experience didn’t meet our usual standards.

If you would like to discuss this further, please feel free to contact me on 0161 475 5617.

Apologies again.

Kind regards,

Hannah Mulligan
Customer Service Manager

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