We went to have a look at the dogs to see what was available and saw a cutie who hadn't finished his accessment. After speaking to one of the women on reception we filled in the online adoption form... Voir plus
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The Canterbury Dogs Trust is truly impressive. An ideal location for dogs that have gone through the trauma of being uprooted from their homes. The staff are amazing, caring and helpful. The whole pr... Voir plus
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Evesham Dogs Trust excellent . Staff & facilities all really good. Total and honest appraisal of dog you’re wanting to adopt and if it is suitable for your lifestyle . Really can’t recommend them en... Voir plus
An excellent experience from initial contact to us being paired with our beautiful dog. Very caring and professional, the dogs were at the centre of every decision made by the Trust. The Trust should... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Coordonnées de contact
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, Royaume-Uni
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4,7
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great experience with Dogs Trust…
Really good experience with Dogs Trust Glasgow. Every member of staff was friendly and helpful. We were given lots of information, plus great aftercare.
25 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good morning Cheryl,
Thank you for taking the time to leave such a lovely review.
We’re so pleased to hear that you found our Glasgow team to be so helpful and that you had a positive adoption experience.
We work hard to go the extra mile for both our dogs and our adopters, making sure every dog is comfortable and every new owner feels supported, so it’s great to know that came through for you during your adoption of Moss.
Thank you for giving your new furry friend a wonderful forever home. It sounds like he's really landed on his paws. We’re always here if you need any support.
Kind regards
Erin
Dogs Trust 🐾
Everything about it was brilliant
Everything about it was brilliant. Every staff member is so helpful, amd genuinely wants to spend time with you to make the searching and adoption process as easy as possible. You can tell that everyone genuinely cares for the dogs, and really loves their jobs
25 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good morning Jay,
Thank you for your kind review.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s lovely to know that this came across during your experience.
Thank you again for getting in touch!
Best wishes
Erin
Dogs Trust 🐾
Réponse de Dogs Trust
Good afternoon John,
Thank you for leaving us your lovely review.
We are so pleased to read that you had a positive experience when rehoming from us and will pass this on to the team.
Kind regards
Harley
Dogs Trust
Adoption of Harley from Dog's Trust…
Adoption of Harley from Dog's Trust DUNDEE
No Kennels in Dundee - Dogs are accommodated in Foster Homes
The entire process of adopting Harley from the initial application to her actual day of rehoming with us was meticulous, sensitive and well coordinated.
The staff members who dealt with us were initially Izzy, who was most helpful in giving us detailed information about Harley and highlighting any areas of difficulty e.g. separation anxiety.
Izzy gave us an overview of the whole adoption procedure so that we knew what to expect throughout. A Group What's App was set up between ourselves and the Dogs Trust staff we were dealing with - Izzy and then Alistair, Fostering Coordinator.
A meeting time was arranged for us to meet Harley in a park with her Foster Parent. Alistair introduced us and we discussed Harley's personality, behavior, home background and future needs. This also included medical history.
This meeting was very well coordinated by Alistair and was handled in a very friendly and courteous manner.
It was really lovely to meet Harley, walk her on the lead and to be able to ask her Foster Parent relevant questions.
We took to Harley immediately and she to us!
The Information requested previous to this meeting meant that Alistair had already matched Harley to us on paper e.g. ability to provide a suitable environment, recently retired and experienced dog owners.
We were overjoyed to be luckily offered Harley for adoption by Alistair and confirmed this to him with much pleasure.
Harley was vet checked prior to Alistair bringing Harley to us a few days later.
Alistair helped settle Harley in with us and gave us a very detailed, informative and comprehensive Rehoming Plan. This was invaluable and Alistair answered all our questions with great knowledge.
We were given relevant details of The Dogs Trust Support Network should we need advice or had any concerns.
We are writing this 4 days after having Harley and have already been contacted by Liam (in Manchester) to complete a survey and check how Harley was settling in.
Harley is settling in brilliantly and seems very happy. It was really useful to have 'My Foster Life' information from her lovely Foster Carers', plus a supply of her current food, and harness and lead.
We are delighted to have been matched so well to Harley and she to us and look forward to many happy years with her in her 'Forever Home'.
Thank you so much to The Dogs Trust for their wonderful work.
We send many thanks to Alistair and Izzy for their caring and exemplary work in making this adoption possible and so seamless.
With our great appreciation
Catherine and Richard
22 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good afternoon Catherine & Richard,
Thank you so much for taking the time to leave us such a pawsome and wonderful review.
We are so pleased to hear that Harley is settling in well with you and you were given so much information by the team before you took her home.
We have no doubt you will all make lots of amazing memories together.
Kind regards
Holly
Dogs Trust
Super friendly and helpful with great…
Super friendly and helpful with great post adoption support.
26 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good afternoon Chris,
Thank you for leaving us your lovely review.
If you do need anything further support at all please do not hesitate to let us know.
Kind regards
Erin
Dogs Trust
Gave me a dog with separation anxiety
Gave me a dog with separation anxiety. I’ve got in touch to take her back there. No response. Disgusting
27 juillet 2026
Avis spontané
Réponse de Dogs Trust
Good afternoon Bec,
We are so sorry to read of your experience.
To make sure we find the right contact for you and can chase this up with the rehoming centre could you kindly email your details and the details of your dog to letusknow@dogstrust.org.uk
Once received we will follow this up as soon as possible.
Kind regards
Ben
Dogs Trust
Always happy the the service at the…
Always happy the the service at the Evesham branch this is now my second dog from there
23 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good afternoon Lee,
Thank you for taking the time to leave us your review.
We are so pleased to hear you have adopted your second dog from us, and we hope he makes lots of happy memories living with you which are sure he will.
Kind regards
Harley
Dogs Trust
Réponse de Dogs Trust
Good afternoon Monty,
Thank you for leaving us your 5-star review and we are glad to read that whoever you spoke to at Dogs Trust communicated well with you.
Kind regards
Erin
Dogs Trust
Great Charity
Very helpful, knowledgeable staff. Very caring about the dogs. Kind people. Made the adoption process very easy. Was given loads of support. A great charity, would highly recommend rehoming from them.
21 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good afternoon,
Thank you for leaving us such a positive review.
We will always strive to support our adopters and dogs after they have found their forever homes, so if you need anything in the future please do get in touch.
Kind regards
Holly
Dogs Trust
Well what can I say this organisation…
Well what can I say this organisation claims that they are I dire straits looking for people to adopt pets.
My story started when I saw a dog that we as a retired couple would like to adopt from the Loughborough branch.
We applied and todate we have had no communications from them.Tried to phone and no luck.
If they are so desperate to have dogs adopted surely they will make an effort to contact people. By the way the dog that we lo9ked at is marked as underdog and this morning I checked again and according to the website the dog is still marked as underdog and is still available, so what now??.
25 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good afternoon Gerrit,
Thank you for taking the time to leave us your feedback and we are sorry you are yet to have a response.
We can see we received your application to adopt on Tuesday 22 September 2026. Your application is currently sat in "New" status and our team at Loughborough are working there way through just over 1,000 open applications.
We can understand that it is disappointing to not hear back sooner however the team are working as hard as possible to review each application against the dogs in the centre to find suitable matches for the dogs in our care.
The team will only be in touch if they do feel you are a match for the dog you have added as a favourite, and if you are not they will continue to search for a suitable match for you.
Thank you for expressing an interested in adopting from Dogs Trust, and we hope the team will be in touch soon.
Kind regards
Ben
Dogs Trust
We rescued Bullseye from Harefield
We rescued Bullseye from Harefield. The staff were amazing and so helpful. We met him a few times before we took him home but the aftercare was also amazing. We have also booked him on their training courses. I would rescue from the digs trust again and recommend them to all.
12 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good morning Katie,
Thank you for your kind review!
It is lovely to hear that you found the team to be excellent and knowledgeable - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Holly
Dogs Trust 🐾
Post adoption support brilliant
The staff at Ilfracombe were lovely and supportive, and the ongoing offers of support have been second to none.
24 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good morning Anisah,
Thank you for your lovely review!
It's fantastic that you found your Post Adoption Support helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of staying in touch with our adopters to offer a helping paw whenever it may be needed.
We're always here to lend a helping paw if you need any further support!
Best wishes
Holly
Dogs Trust 🐾
Everybody was helpful and had the dogs…
Everybody was helpful and had the dogs well being at the centre of everything.19
21 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good morning Mr Chapman,
Thank you for taking the time to leave us a review.
We're pleased to hear that you've had a pawsitive experience adopting your new furry friend.
We pride ourselves on going above and beyond to make sure our dogs enjoy every second of their time with us, and that our adopters feel welcome and supported. It's fantastic that this shone through for you.
We're always here if you need a helping paw.
Kind regards
Erin
Dogs Trust
Fabulous experience from start to finish
Fabulous meet and greet arranged for us to see the bonded pair of dogs a few times. They answered all of our questions and the behaviourist went through past records. The handover was a very simple process and the dogs were the staffs priority and VIPS.
17 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good morning Kevin,
Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
We hope you and your pooch enjoy making many happy memories together! We're always here to lend a helping paw if you need any support.
Best wishes
Harley
Dogs Trust 🐾
Dogs Trust were really helpful when we…
Dogs Trust were really helpful when we were fostering and then went on to adopt our dog, they kept us informed ,gave us some good advice that worked ! and are always at the end of a phone if needed .We have such a good experience with them and are so grateful for our lovely dog that they matched us with so well .
Thank You .xxx
8 mai 2026
Avis spontané
Réponse de Dogs Trust
Good afternoon Pauline,
Thank you so much for your lovely review. It is lovely that our Loughborough team were able to bring you and Astro together, it certainly sounds as though he's landed his paws on you as his special someone.
We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Whats annoying is I am trying to sort…
Whats annoying is I am trying to sort out a behavioural problem with my new dog , However was outside they called I missed the call tried to call them back the behavioural bookings team in office hours and of course you can not even leave a message and cut you off what is the flipping point of having a phone line they won’t even answer .Gary further more the response is totally inept and has been read wrong it is the behavioural booking team that is impossible to reach so the reply was a total waste of time .
21 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good morning Gary,
Thank you for taking the time to share your review.
Sometimes our lines can be very busy with owners looking for support. If you are unable to get through vis phone, you can also email the team at: behaviourbookings@dogstrust.org.uk
Best wishes
Harley
Dogs Trust 🐾
Réponse de Dogs Trust
Good morning,
Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
experienced staff well versed on…
experienced staff well versed on introducing potential dogs for rehoming. able to give good advice
19 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good morning Kevin,
Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
A beautiful cocker Spaniel
Clear guidance of what we would have todo and the trusts expectations. Lots of help throughout the process and once you get your dog home. We now have a beautiful cocker spaniel. Many thanks!
19 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good morning Heather,
Thank you so much for your lovely review. It is lovely that our Evesham team were able to bring you and Ginnie together, it certainly sounds as though she's landed her paws on you as her special someone.
Thank you for giving Ginnie a second chance at life! We hope you enjoy making many happy memories together.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
Very thorough information and support
Very thorough information and support given to me on finding the dog for me on before and after getting my dog.
19 septembre 2026
Avis spontané
Réponse de Dogs Trust
Good morning,
Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Harley
Dogs Trust 🐾
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