Dogs Trust Avis 

3 994
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

We went to have a look at the dogs to see what was available and saw a cutie who hadn't finished his accessment. After speaking to one of the women on reception we filled in the online adoption form... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From initial phone call to the 2 day follow up all members of staff have been extremely friendly and helpful. They were accommodating during the adoption process meaning I could bring my new pet home... Voir plus

Noté 5 sur 5 étoiles

Overall our experience with Dogs Trust has been positive. All the staff from the local Dogs Trust centre have been helpful and we have been impressed with their knowledge and dedication. We are mo... Voir plus

Noté 5 sur 5 étoiles

The Canterbury Dogs Trust is truly impressive. An ideal location for dogs that have gone through the trauma of being uprooted from their homes. The staff are amazing, caring and helpful. The whole pr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.


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4,7

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(3 994)

1 000 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

experienced staff well versed on…

experienced staff well versed on introducing potential dogs for rehoming. able to give good advice

19 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Kevin,

Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Noté 5 sur 5 étoiles

A beautiful cocker Spaniel

Clear guidance of what we would have todo and the trusts expectations. Lots of help throughout the process and once you get your dog home. We now have a beautiful cocker spaniel. Many thanks!

19 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Heather,

Thank you so much for your lovely review. It is lovely that our Evesham team were able to bring you and Ginnie together, it certainly sounds as though she's landed her paws on you as her special someone.

Thank you for giving Ginnie a second chance at life! We hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Very thorough information and support

Very thorough information and support given to me on finding the dog for me on before and after getting my dog.

19 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning,

Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Noté 5 sur 5 étoiles

I found my special Dog to grow out with

I recently found a rare breed dog that I’ve been looking to rescue for a little while now

There are some lovely special dogs that need rehoming if you’re looking for a specific breed please do not give up keep looking in rescue

Dogs Trust are doing a very good job the place was lovely and clean Staff lovely and friendly I highly recommend if you’re looking for a dog to contact your local centre

21 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Jo,

Thank you so much for your lovely review. We hope you enjoy making many happy memories together. Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Dog Re-Homing.

In the two visits to centre,met 5 different members of staff,all were very welcoming , polite, professional and helpful, would have no problem recommending this centre to anyone who,s looking to re-home a dog.

18 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Stephen,

Thank you so much for your lovely review. It is lovely that our Shrewsbury team were able to bring you and Ollie together, it certainly sounds as though he's landed his paws on you as his special someone.

We hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Our introduction to our proposed adoption.

Our introduction to our proposed adoption was well handled.
The staff gave us an excellent characterisation of our chosen dog. We were able to spend time walking through the wonderful grounds getting to know him.
The administration was thorough and all aspects of the adoption process were well explained.

18 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Margaret,

Thank you so much for your lovely review. It is lovely that our Ilfracombe team were able to bring you and Badger together, it certainly sounds as though he's landed his paws on you as his special someone.

Thank you for giving Badger a second chance at life! We hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Absolutely fantastic staff who…

Absolutely fantastic staff who recognised the dogs needs and also supported us through the process. They put our beautiful girl first the whole way and made us feel comfortable and confident to bring her home.

19 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Jodie,

Thank you so much for your lovely review. It is lovely that our Manchester team were able to bring you and Lulu together, it certainly sounds as though she's landed her paws on you as her special someone.

Thank you for giving Lulu a second chance at life! We hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Harley
Dogs Trust 🐾

Noté 5 sur 5 étoiles

This is our 2nd girl from Dogs Trust…

This is our 2nd girl from Dogs Trust Merseyside. Sadly we had to have our 1st girl euthanised September 17th 2025. I'll never forget Tia, such a lovely Staffie, and everyone at Dogs Trust Merseyside were so supportive when we applied for another female Staffie, and with the kindness, help and support shown again from Kim Rowlands, she helped me and my husband, this time with Ruby, it is now 4 months since I adopted this fabulous girl. She is 12 and a half years old, and acts like a puppy, full of energy, cuddles and licks. Our 1st girl Tia was special, and Ruby is every bit as special. She is an absolute treasure, I had a couple of phone calls to see how she was settling in, and after just an hour or two in her new home, Ruby had made everywhere her own. Thank you Dogs Trust Merseyside, Kim, and the Follow-up Team. You do an amazing job, and all of your dogs are so well cared for.

18 mai 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Susan,

Thank you so much for your lovely review.

We are so sorry to hear of the loss of your beloved Tia, please accept our sincere condolences.

It is lovely that our Merseyside team were able to bring you and Ruby together, it certainly sounds as though she's landed her paws on you as her special someone.

Thank you for giving Ruby a second chance at life! We hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Noté 5 sur 5 étoiles

I adopted a beautiful puppy from dogs…

I adopted a beautiful puppy from dogs trust after my dog was pts in May. As soon as a visited her at the Dogs Trust Leeds I fell in love with her straight away. You could tell she was looked after well. The place was clean and the staff were lovely and friendly. The adoption process was simple. I collected my puppy a week later. She came home with a goodie bag in it was a lead and collar, food, a voucher for when it’s time for her to be spayed. Also in the bag was information from the Dogs Trust regarding settling her in on her first night along with other helpful puppy tips along with contact information for aftercare/ behavioural advice etc.
I highly recommend adopting a dog from Dogs Trust 💯

11 août 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Julie,

Thank you for such a lovely review!

Firstly, we are so sorry to hear of the loss of your beloved dog, please accept our sincerest condolences.

Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process.

It is lovely to hear you have welcomed a lovely pup into your home, we hope you enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Dogs Trust adoption process

The service we received from the Dogs Trust was excellent all staff members were so helpful throughout the process and meets and answering any questions we had and aftercare service is great too. A very rigorous process, but essential to make sure both dog and new owner are right for each other. Would certainly recommend adopting from the Dogs Trust and supporting the great work they do.

20 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Carolyn,

Thank you for your lovely review.

It’s great to hear that you had a great adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Noté 5 sur 5 étoiles

So helpful!

1 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Jon,

Thank you for your kind review.

Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your visit.

Thank you again for getting in touch!

Best wishes
Holly
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Caring and kind staff

Very helpful, friendly and informative staff who are caring and kind to the dogs. Clean and comfortable kennels.
Good availability to meet prospective dogs.

16 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Sam,

Thank you so much for your review! We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.

We hope you and your pooch enjoy making many happy memories together!

We're always here to lend a helping paw if you need any support.

Best wishes
Holly
Dogs Trust 🐾

Noté 5 sur 5 étoiles

The Ilrarcombe branch did a brillant job

The Ilrarcombe branch did a brillant Job , Findling us Teddy.
After agreeing to adopt another dog , but at the Last Minute the existing owners decided to keep there dog . The Centre straight away worked hard to find us another dog .
The process was very through and they took so much care.
Teddy has now been with us for two days , but already feels like forever , he has settled in straight away and we have been lucky to have the chance to bring Teddy into his for ever home .
We could not reccomend The Dogs Trust enough , if you need to rehome your dog or if you are looking to give a new home to one of there dogs , they will always take great care , with the dogs future always in there mind .

16 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning,

Thank you for your lovely review!

It is lovely to hear that you found the team to be excellent and knowledgeable - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.

Thank you for giving Teddy such a loving home to thrive in! We hope you enjoy making many happy memories together.

We're always here to lend a helping paw if you need any further support!

Best wishes
Holly
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Staff were helpful professional and…

Staff were helpful professional and polite

16 mai 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Lynda,

Thank you for your kind review.

Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s lovely to know that this came across during your experience.

Thank you again for getting in touch!

Best wishes
Holly
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Helpful profesional service

All the staff at the Manchester Dog's Trust centre were very supportive, helpful, professional, and knowledgeable. As I was rehoming a rather complicated dog with a difficult past history, we took the process very gently and it was obvious that they placed his well being in the centre of their concern which was so correct. It took a little time for the assessment and for me to build a relationship with the dog and I also became friends with the staff. The centre continues to provide support and interest which is very reassuring.

15 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Geoff,

Thank you for your kind review.

It is lovely to hear that you found the team to be excellent and knowledgeable - our teams go the extra mile to ensure that everyone feels supported throughout the process, so it’s lovely to know that this was reflected in your experience.

We hope you and your new pooch enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Noté 5 sur 5 étoiles

The staff at Dog's Trust are amazing

The staff at Dog's Trust are amazing, they chatted with us in-depth about our hopes for adopting. They went above and beyond to ensure that the match was right for the dog and ourselves, which is the most important part of the process.
There was also lots of information and aftercare available and offered if needed, to ensure a smooth transition.

4 months on and it's like our dog has always been here, she's very much part of the family.

The staff were friendly, the establishment was clean and well kept.

I'd highly recommend.
Keep up the good work!

17 mai 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Lesley,

Thank you for your lovely review.

It’s great to hear that you had a great adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.

We hope you and your pooch enjoy making many happy memories together.

Please don’t hesitate to reach out if you ever need any sup-pawt!

Best wishes
Holly
Dogs Trust 🐾

Noté 5 sur 5 étoiles

I would thoroughly recommend the dogs trust

We lost our beloved bullmastiff Bruce two months ago and although we were so upset we said “never again” it wasn’t long before we realised we couldn’t live without a dog in our family. We had seen the dogs trust TV show and knew it was only a 40 min drive from our home. The professionalism and compassion you see on the show is exactly what you experience when you walk through their door. The staff are friendly and very knowledgeable, the whole process is set up to get the right match for you as a customer and more importantly for the dog. My advice? Listen to what the staff have to say and follow it, they know what they are doing and you won’t be disappointed. We now are the happy owners of a 1 year old French bulldog cross called Buddy who is an absolute star even though he is not what I would have chosen had I not had the help, support and care from the wonderful staff at the dogs trust. If you are in the market for a new canine companion then do a good thing and give a forever home o one of the dogs who really need one. I would thoroughly recommend the dogs trust.

17 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning James.

Thank you for your kind review.

Thank you so much for adopting the wonderful Buddy and for giving him such a loving forever home.

We always aim to ensure that every visitor to our centre feels welcome and supported, so it’s pawtastic to know that this came across during your experience with Dogs Trust Basildon.

We pride ourselves on matching dogs to the best possible homes and being open and transparent every step of the way to set our dogs up for success. We always aim for a paw-sitive experience, so we're please to learn that yours was a 5-star experience!

We hope that Buddy has been settling in well to his forever home, and we hope you enjoy making many happy memories together.

Please don't ever hesitate to reach out!

Kind regards
Erin
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Aslan

Very good experience

14 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Susan,

Thank you for your lovely review and for choosing to adopt from us, it really means a lot.

We’re so pleased to hear you had a pawsitive experience.

We’ll be sure to pass your kind feedback on to the team!

Kind regards
Erin
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Really wonderful staff

Really wonderful, helpful and knowledgeable people at Dogs Trust, Canterbury and I'm so grateful for matching me with my new pal. I really hope all the other wonderful dogs there find new homes very soon.

15 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Sarah,

Thank you so much for your review.

It’s great to hear that you enjoyed your adoption experience and felt supported by our Canterbury team throughout the process.

We pride ourselves on matching dogs to the best possible homes and being welcoming and supportive every step of the way, so it’s pawtastic to know that this came through during your adoption experience.

Thank you for offering a Dogs Trust dog a loving forever home. We’ll make sure your feedback is shared with the team, and please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.

Best wishes
Erin
Dogs Trust 🐾

Noté 5 sur 5 étoiles

Dog rehoming

We have just rehomed two dogs from the Cardiff branch. Support from our local branch (Evesham), Cardiff and HQ has all been excellent. The adoption process was smooth, straightforward but appropriately stringent. Staff have been knowledgable, helpful and frank and the dogs are fabulous!

15 septembre 2026
Avis spontané
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Réponse de Dogs Trust

Good morning Andy,

Thank you for your kind review.

We're so pleased that you enjoyed your adoption experience with Dogs Trust Cardiff, and we know that your two new furry friends have fallen on their paws with you as their Special Someone!

We hope that you appreciate the amazing difference that you've made to their lives by giving them the opportunity to thrive in such a kind and loving home.

It's wonderful that you've also felt supported by our Evesham team and our Post Adoption Support team. We understand the importance of setting our dogs up for success and ensuring that every adopter feels prepared for their new family members.

Please don't hesitate to stay in touch with us to share some pupdates on their adventures with your family, and we're always here to lend a helping paw if you need any support!

Kind regards
Erin
Dogs Trust 🐾

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