From initial phone call to the 2 day follow up all members of staff have been extremely friendly and helpful. They were accommodating during the adoption process meaning I could bring my new pet home... Voir plus
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We went to have a look at the dogs to see what was available and saw a cutie who hadn't finished his accessment. After speaking to one of the women on reception we filled in the online adoption form... Voir plus
L'entreprise a répondu
Overall our experience with Dogs Trust has been positive. All the staff from the local Dogs Trust centre have been helpful and we have been impressed with their knowledge and dedication. We are mo... Voir plus
L'entreprise a répondu
All the staff were lovely and very helpful. Knew the dog well that we adopted. Everyone was smitten with her. Even other people that were coming to look at other dogs. Had very good facilities for the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Coordonnées de contact
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, Royaume-Uni
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4,7
Excellent
4 k avis
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Superb from the very start
Adopting from Dogs Trust Kenilworth has been an incredibly positive experience. From the outset, staff were friendly, knowledgeable and keen to help us find a dog that would fit with our family. The meet and greet session and the adoption day meeting were well organised and informative. Staff are caring and helpful - the information pack and follow-up support have been really valuable. Thank you!
30 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Sophy,
Thank you for taking the time to get in touch.
We are so happy that we could help to bring you and Barney together, and we're so pleased that you enjoyed your experience adopting him from Dogs Trust Kenilworth.
We understand the importance of being as transparent as possible to set our dogs up for success, as well as ensuring our adopters feel welcome and supported throughout the process, so it's fantastic that this shone through for you.
We hope that lovely Barney has settled into his forever home well, and we're always here if you need any sup-pawt or want to share his adventures with your family!
Best wishes
Erin
Dogs Trust 🐾
The Dogs Trust Evesham
The Dogs Trust Evesham were very welcoming helpful and informative on the care of our new adopted dog. We could visit as many times as we liked and were always greeted very well. A more enjoyable experience than in previous adoptions with other kennels.
29 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Christine,
Thank you so much for your lovely feedback.
Thank you so much for giving Ginny a forever home.
We hold ourselves to high standards and always aim to go above and beyond for every dog in our care, as well as our lovely adopters, so it's great to know you enjoyed your adoption experience and felt welcome at the centre.
We’ll be sure to pass your kind words on to the team at Dogs Trust Evesham.
Best wishes
Erin
Dogs Trust 🐾
A happy adoption centre
We visited the Cardiff centre for the first time and were welcomed with a sense of care, compassion and love. We were talked through the dogs background and neccesary information whilst walking around the open space and felt very comfortable asking questions. All staff were genuine lovers of dogs. It was wonderful to see that each dog had a kennel extremely well equipped and personalised for their needs and character! We visited again a few days later with our children and were greeted with the same passion from staff and our new adopted dog 'Barry'. He is exactly as described - very happy chap and goofball!
30 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Anna,
Thank you for your review.
We're so pleased to hear that you enjoyed your experience adopting Barry from Dogs Trust Cardiff.
We understand the importance of being open and transparent about every dog in our care. Clear, honest communication helps set everyone up for success and gives each dog the best chance of settling happily into their new home.
We pride ourselves on going the extra mile to find each of our furry friends the best possible home, making sure our adopters feel supported throughout the journey, so we're glad this shone through for you!
We hope you and Barry share many wonderful moments together, and we’ll be sure to pass your kind words on to the team – it’s always lovely to celebrate when things go so well.
Kind regards
Erin
Dogs Trust 🐾
Everyone at the Dog's Trust was so…
Everyone at the Dog's Trust was so helpful. They were focused on telling me everything about the dog I was interested and gave lots of support and advice.
21 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Clare,
Thank you for taking the time to leave us a review.
We're so pleased that you have had such a pawsitive experience with Dogs Trust.
Our teams really do pride themselves on going the extra mile to ensure our dogs are as comfortable as possible, and that everyone who visits our centres feels welcomed and supported. It's fur-tastic that this has shone through for you.
We truly appreciate all of your support and your kind words about the work we do. Supporters like you help us to keep all those tails wagging!
Kind regards
Erin
Dogs Trust 🐾
Ths Dogs Trust is an amazing place
Ths Dogs Trust is an amazing place. Everywhere is so clean and all the staff are very helpful. I adopted a 7 year old greyhound called Molly a week ago and she is now part of our family. She has settled very well. I would recommend anyone looking for a dog to adopt to try the Dogs Trust. I would like to thank the staff for all they do.
22 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Ann,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you had a pawsitive adoption experience with Dogs Trust Loughborough, and we're so happy that we could help to bring you and Molly together.
Our rehoming teams truly pride themselves on matching dogs with the best possible homes, and ensuring each adopter feels supported throughout the process. It's great that this shone through for you.
We're always here if you and lovely Molly need any sup-pawt in the future, and we hope you make plenty of happy memories together.
Kind regards
Erin
Dogs Trust 🐾
Through the whole adoption process of…
Through the whole adoption process of our dog ,they were always helpful, informative about him . The staff were always pleasant to talk with.
29 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Beverley,
Thank you so much for your review. It’s great to hear that you enjoyed your adoption experience and felt supported by our Kenilworth team throughout the process.
We pride ourselves on matching dogs to the best possible homes and being open and transparent every step of the way, so it’s great to know that this shone through when you were adopting Ripley!
Thank you again for offering Ripley a loving forever home and for making such a profound difference to his life. We’ll make sure your feedback is shared with the team, and please don’t hesitate to reach out if you ever need us—we’re always here with a helping paw.
Kind regards
Erin
Dogs Trust 🐾
Professional, caring and kind.
All the staff were professional, friendly, kind and informative. You could see how much they cared for the dogs and how they did everything to ensure a good match between dog and adopters.
23 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning John,
Thank you for your lovely review.
We're so happy to hear that you've had a pawsitive experience adopting from Dogs Trust.
Our team pride themselves on going above and beyond for everyone that visits our centres, as well as making sure that our furry friends enjoy every second of their time with us whilst they wait for their forever homes.
Supporters like you make it possible for us to keep making a profound difference in the lives of dogs in need, so we truly appreciate you!
Best wishes
Erin
Dogs Trust🐾
A great experience throughout &…
5 star experience throughout & ongoing, from the application, meeting the dogs, when collecting the dogs to take them home & the support & contact post adoption.
We happened to go to the Dogs Trust the day after I had applied for the dogs, just to have a look at all the dogs there. The staff were so helpful & friendly. We were able to meet the two i had applied for & take them for a walk in the grounds.
This continued in the same vein when I went to collect the dogs to take them home. Absolutely loads of necessary & helpful information given. Staff were so welcoming, nothing was too much trouble & you're not made to feel stupid for asking loads of questions.
They contacted me when I got home to say I had left without taking the food that they supply & they offered to bring it for us. Contacted a few days later to see how the dogs had settled in & if there were any problems. We will be able to speak to a vet when we take them back for their 2nd vaccinations because we have a few questions.
There will be a 'touch base' telephone call in a few weeks & again at a few months. I am yet to use it but there is a whole range of behavioural support from one that is free to others with a fee attached.
So far, absolutely cannot fault the process at Shrewsbury. Well done guys, you are getting it so right 😊😊
31 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Sharn,
Thank you for your kind review, and we're so grateful to you for offering a forever home to Percy and Cooper.
We work hard to go the extra mile for both our dogs and our adopters, making sure every dog is comfortable and every new owner feels supported, so it’s great to know that shone through for you.
We also understand the importance of setting up our dogs and wonderful adopters for success in their forever homes, which is why our excellent Post Adoption Support team carry our check-in calls to ensure that both the adopter and their new dog are looked after and any queries are responded to swiftly.
We hope that you and your new furry family members make some fur-tastic memories together, and we're always here if you want to share any pupdates on your adventures together.
Kind regards
Erin
Dogs Trust 🐾
Adopting with the Dogs Trust is straightforward, careful and well done!
The Dogs Trust is consistently friendly and effective - through all of its adoption processes. The welfare of the animals is always put first - and the adoption has been straightforward and professional. From meeting Penny to bringing her home it’s been well handled!
31 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Evelyn,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you enjoyed your adoption experience with Dogs Trust Newbury, and we're so grateful to you for giving the lovely Penny a forever home.
We hope you appreciate the amazing difference that you have made to her life by giving her the opportunity to thrive in such a loving, caring home. We know she's fallen on her paws with you as her Special Someone!
We hope that you enjoy making many happy memories together, and we'll be sure to share your lovely feedback with our Newbury team. Success stories like yours keep our tails wagging.
Best wishes
Erin
Dogs Trust 🐾
Having tried other rescues and not…
Having tried other rescues and not getting any answers , I was very surprised and happy with the communication from Dog Trust Kenilworth. Lovely and caring staff ! Thank you for giving us a chance !
28 août 2026
Avis spontané
Réponse de Dogs Trust
Good afternoon Michaela,
Thank you for taking the time to leave us your review, and we are so pleased to hear you had a positive experience at Dogs Trust Kenilworth.
We will be sure to share your comments with the team and we are so pleased your adoption application was successful.
Kind regards
Ben
Dogs Trust
Excellent experience. Cardiff Dogs Trust are spot on.
All staff are Cardiff Dogs Trust were very friendly and helpful.
Coco, the bulldog we adopted, has settled in really quickly and really well.
A but apprehensive, on the day of adoption, as in would everything be OK, but it's been a fantastic experience, and would 100% recommend going to Dogs Trust, to anyone wanting to adopt.
29 août 2026
Avis spontané
Réponse de Dogs Trust
Good afternoon Stewart,
Thank you so much for taking the time to leave us your review.
We just had a look at a picture of Coco and he looks stunning, and we are so happy to here he is settling in well.
We are so pleased you had such a pawsitive experience with the team at Cardiff and if you do need any support in the future please do let us know.
Kind regards
Ben
Dogs Trust
Dogs trust take excellent care to match a dog to an owner.
Excellent service,,advice and documentation.
25 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Anna,
Thank you for leaving us your positive review about our rehoming process. Our teams really do pride themselves on finding the more pawfect match for the dogs in our care, so we are happy to read you had a good experience.
Kind regards
Ben
Dogs Trust
Réponse de Dogs Trust
Good morning Barrie,
Thank you for leaving us your review and we are so happy to hear you found the adoption process positive. We have just looked a picture of Blaze and we can see why you were so happy to adopt him, he looks incredible!
Kind regards
Ben
Dogs Trust
Lovely team and matched us with the…
Lovely team and matched us with the perfect dog for us. We are thrilled with our Polly!
26 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Pete,
Thank you for leaving us such a pawsitive review!
We are so pleased to hear you have found a great match with Polly and hope you all go on to make lots of fantastic memories together as a family.
Kind regards
Ben
Dogs Trust
very professional service
We were very impressed with all the help and advice we were given on rehoming the dog.
25 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Phil,
Thank you for taking the time to leave us your review.
We are so pleased to hear you had a positive adoption experience with us and hope Sydney makes lots of happy memories with you.
Kind regards
Ben
Dogs Trust
The staff members at the Glasgow centre…
The staff members at the Glasgow centre were amazing. They were so welcoming as soon as walked through the door. They showed us to were all the dogs were being kept. Once we seen one we liked we got chatting to a staff member to see if we were suitable for the dog. The process to meeting the dog was so smooth, the staff called regularly with updates as our dog had to see the vet a few times before she left. They didn’t want to let her go until she had the all clear which I thought was a great touch. We were given some food to last a while and some of the dogs medication also. I would recommend using dogs trust to anyone. They are so friendly and clearly care about every dog the rescue.
25 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning
Thank you for your lovely review.
It’s great to hear that you had a great adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's wonderful that this shone through.
We hope you and your new pooch enjoy making many happy memories together!
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Holly
Dogs Trust 🐾
Our Dogs Trust Experience. We were very impressed with our…
we were very impressed with our friendly and polite welcome, the way we were walked through the paperwork and had it all explained to us, very kind and friendly staff who are really caring and want to match people and dogs perfectly to each other. A first rate experience.
24 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning,
Thank you for your kind review.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s lovely to know that this came across during your experience.
We're always here to lend a helping paw if you need any further support!
Best wishes
Holly
Dogs Trust 🐾
A fantastic adoption process
The communication was brilliant throughout and the interactions with the dog prior to adoption were well managed.
We have a beautiful dog with nothing that we weren’t expecting from the information and talks we had previously had with the trust.
25 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Michelle,
Thank you for taking the time to get in touch!
We always aim for a paw-sitive experience, so are pleased this stood out for you throughout your adoption journey.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Holly
Dogs Trust 🐾
Great professional and caring team
Leeds centre have excellent staff and clearly look after the dogs very well. We were dealt with professionally whilst adopting our dog. I was a little unsure of the matching process initially but it has worked out well in the end.
23 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Peter,
Thank you for your kind review.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s lovely to know that this came across during your experience.
Please don’t hesitate to reach out if you ever need any sup-pawt!
Best wishes
Holly
Dogs Trust 🐾
Honestly I couldn’t be happier with my…
Honestly I couldn’t be happier with my new companion Ollie the collie . He has settled in so well and his little personality is showing after only a day , we adore him and know that he’s going to be very spoilt and enjoy all the walks on the hills as promised x thankyou x
21 août 2026
Avis spontané
Réponse de Dogs Trust
Good morning Nicola,
Thank you for your lovely review.
It is fantastic to hear how well Ollie has settled in with you already, he certainly has landed his paws on you as his special someone.
We hope you and Ollie enjoy making many happy memories together!
Best wishes
Holly
Dogs Trust 🐾
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