Everything worked seamlessly with no problems caused by our dogs delayed departure of 13 days and she finally arrived in Sydney via Melbourne as happy as the day she left the Uk
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
⭐⭐⭐⭐⭐ Couldn’t recommend the team highly enough! They handled the Australian side of Jasper’s journey from the UK to Sydney and made what could have been a very stressful process incredibly eas... Voir plus
"Huge shoutout to Laura and the Dogtainers team! Laura handled our cat Gryffin's pickup in Melbourne (he came all the way from Bavaria) delivered him safely to the quarantine station, and organized h... Voir plus
The attention to detail was appalling. After submitting the initial paperwork, our 'consultant' Taylor, sent us paperwork identifying our 3 cats as dogs (VERY different needs for export) After a ph... Voir plus
À propos de l'entreprise
- Service de transport
- aussi dans
- Service logistique
Écrit par l'entreprise
The feeling of being reunited with your pet is one of the most exciting and exhilarating experiences imaginable. Pets are part of the family, and our family unit isn't complete until our pets—whether they woof🐕, meow🐈, chirp🦜, slither🐍, or even swim🐟—are back together with us. The good news for anyone needing to relocate a pet, whether within Australia or anywhere around the world, is that 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 offers tailored solutions for your pet’s travel. With over 50 years of experience, 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 provides specialised services to ensure your pet is transported safely and comfortably. Trust 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 to handle your pet’s journey with the utmost care and professionalism, so you can focus on the joy of reuniting with your furry, feathered, or scaled family member.
Coordonnées de contact
(Head Office) 36 Harvey st N, Eagle Farm, 4009, Brisbane, Australie
- 1300 13 52 52
- pettransport@dogtainers.com.au
- www.dogtainers.com.au
4,4
Excellent
207 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dog tainers were very professional in…
Dog tainers were very professional in every step. They made the whole experience worthwhile for the new families.
7 avril 2025
Avis spontané
Réponse de Dogtainers
Thank you, Michelle. We're glad to hear that our professionalism helped make the experience smooth and positive for the new families. We appreciate your trust and kind words.
Kind Regards,
The Dogtainers Team.
Sydney to Melbourne - Two Cats
The man who picked up my animals was lovely, and true to his word he sent photo's of my cats when they reached the airport, and he texted me to let me know they were with the airline. When I picked up my cats after a few days boarding in Melbourne, the man who served me then was lovely as well. My cats seemed fine after their couple of days with Dogtainers. My pets appear to have been treated well during this experience. The only flaw I could have about it is I wish they had of sent messages when my pets arrived in Melbourne, and to let me know they were ok at the boarding facility - it would have been great to know. Apart from that I would say Dogtainers took good care of my cats and got them to their destination as promised. This was my first time hiring a service like this and I am satisfied with the job that was done. Thoroughly recommended.
7 avril 2025
Avis spontané
Réponse de Dogtainers
Thank you, Kristie. We're really pleased to hear that your cats were well cared for throughout their journey from Sydney to Melbourne and that both handovers went smoothly. We appreciate your feedback regarding updates during the boarding period—it's a helpful suggestion, and we'll look into improving communication during that stage. Thank you again for trusting us with your pets and for your recommendation.
Kind Regards,
The Dogtainers Team.
Great easy service
Thank you Laena-Leigh Gorman for your helpful suggestions. Trip went well for my 2 very nervous farm kelpies flying from Darwin to Brisbane.
Booking and drop off and pick up procedures were seamless and easy to follow. Will be using Dogtainers again.
Highly recommend.
2 avril 2025
Avis spontané
Réponse de Dogtainers
Thank you, Kathy. We're pleased to hear everything went smoothly for your nervous kelpies on their trip from Darwin to Brisbane. Laena-Leigh will be glad to know her support made a difference. We appreciate your recommendation and look forward to helping again in the future.
Kind Regards,
The Dogtainers Team.
Reliable and professional service
Dogtainers assisted me in relocating my cat Kali from overseas and interstate. Jess assisted me with the overseas move and made it easy every step of the way. She was efficient, helpful, and polite. My cat was delivered to my door without any stress or worry. The interstate move was just as good. I highly recommend Dogtainers.
26 mars 2025
Avis spontané
Réponse de Dogtainers
Thank you, Maria. We're so pleased to have been part of Kali’s journey, both internationally and interstate. Jess and the team will be glad to know their support helped make the process stress-free. We truly appreciate your recommendation and continued trust.
Kind Regards,
The Dogtainers Team.
All worked really well
All worked really well - except for several addresses on related websites. Check the list of where the cargo places in one list - it is accurate.
15 mars 2025
Avis spontané
Réponse de Dogtainers
Thank you, Heather. We're glad to hear everything went smoothly overall. We appreciate the note regarding address accuracy across related sites—this feedback is helpful and will be passed along to ensure consistency.
Kind Regards,
The Dogtainers Team.
Such a stress free experience!
Sooo happy that we went with Dogtainers to move our Golden Retriever Toast from Melbourne to India. Lisa from the Dogtainers team was always prompt responses and the entire move has been so seamless thanks to her and the team.
Pet relocation is such a daunting and stressful process, but we had so much guidance and reassurance from Lisa at every step of the process. Pretty much everything was taken care of by Dogtainers and we just needed to turn up for the scheduled appointments and drop offs. Very highly recommend, such a positive experience :)
18 mars 2025
Avis spontané
Réponse de Dogtainers
Thank you, Shreya. We're so pleased to hear that Toast's move from Melbourne to India went smoothly and that Lisa was able to provide the support and reassurance you needed throughout the process. Pet relocations can be overwhelming, so it's great to know we helped make it a positive and stress-free experience for you. We truly appreciate your recommendation.
Kind Regards,
The Dogtainers Team.
Excellent service and care
Thankyou laena for helping with the transport of moley (dog) lil bro (cat) and timtam (chicken) they all arrived safely and comfortably. Dogtainers were excellent to work with and will happily use their services again if needed! Have already recommended to a friend looking to send there pup!
20 mars 2025
Avis spontané
Réponse de Dogtainers
Thank you, JE. We're so pleased to hear that Moley, Lil Bro, and Timtam all arrived safely and comfortably. Laena and the team will be glad to know their support made the process a smooth one. We truly appreciate your recommendation and would be happy to assist again in the future.
Kind Regards,
The Dogtainers Team.
Dogtainers Perth was the easiest and…
Dogtainers Perth was the easiest and most stress free pet transport service. The whole process from quote to transport/delivery was seamless. Extremely helpful and super friendly team to deal with. I highly recommend this company to anyone.
24 mars 2025
Avis spontané
Réponse de Dogtainers
Thank you, Candy. We're glad to hear your experience with our Perth team was smooth and stress-free. It’s always our goal to make pet transport as easy as possible, and we really appreciate your recommendation.
Kind Regards,
The Dogtainers Team.
Best pet moving company
My German Shepherd Tidus had never flown before and I was anxious on how he may cope.
The team at Dogtainers were so wonderful providing me photos of him ready to go in his travel crate for departure and arrival and keeping me up do date on his movements.
I 100% recommend Dogtainers to anyone who wants to transfer their pets. They were amazing.
22 mars 2025
Avis spontané
Réponse de Dogtainers
Thank you, Tyler. We’re really pleased to hear that Tidus’s first flight went smoothly and that our team could help ease your concerns throughout the process. Providing updates and photos is part of how we make sure you feel connected every step of the way. We truly appreciate your recommendation.
Kind Regards,
The Dogtainers Team.
💯 Recommend Dogtainers
Amazing, prompt and friendly service from Laena-Leigh… always anxious about our beautiful Barry travelling, but Dogtainers service is faultless… Thankyou for keeping Barry safe in the air…
23 mars 2025
Avis spontané
Réponse de Dogtainers
Thank you, Libby. We’re so pleased to hear that Laena-Leigh and the team were able to put your mind at ease. We understand how important Barry is to you, and it’s great to know you felt confident in the care he received. Your recommendation means a lot to us.
Kind Regards,
The Dogtainers Team.
Best service ever
First class service from start to finish. No reason to complain. Initial call with Dylan was great and the follow through, pickup and delivery went without a hitch. I highly recommend the services of Dogtainers.
14 mars 2025
Avis spontané
Réponse de Dogtainers
Thank you, Paul. We're delighted to hear that you had such a positive experience with our service. Dylan and the team work hard to ensure a smooth process from start to finish, so it's wonderful to know everything went seamlessly. We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind Regards,
The Dogtainers Team.
Excellent coordination and customer…
Excellent coordination and customer support, I have used Dogtainers on multiple occasions always without incident. Follow up from Dylan and the team was top notch
12 mars 2025
Avis spontané
Réponse de Dogtainers
Dear Umberto,
Thank you for your continued trust in Dogtainers! We're so pleased to hear that our coordination and customer support have met your expectations every time. We truly appreciate your kind words, and we’ll be sure to pass your feedback along to Dylan and the team.
If you ever need our assistance again, we’d be more than happy to help.
Kind Regards,
The Dogtainers Team.
Amazing service and a seamless pickup and flight to Perth
I have used Dogtainers for international and domestic flights. This time around they were again great to work with, super responsive and ensured our cat arrived safely in Perth.
15 février 2025
Avis spontané
Réponse de Dogtainers
Dear Yvonne,
Thank you for your kind words and for choosing Dogtainers again for your pet’s journey! We’re so pleased to hear that everything went smoothly and that our team provided responsive and reliable service. Ensuring a safe and stress-free trip for your cat is always our top priority.
If you ever need our assistance again, we’d be more than happy to help.
Kind Regards,
The Dogtainers Team.
We have used dogtainers twice now
We have used dogtainers twice now, both dogs from Canberra to Perth. One dog is a boxer, the other is a smaller maltese shih tzu. Both times, we had an amazing experience. Specifically, Hannah, who physically dropped Alfie off at our house. She even checked in after to see how the introduction (between boxer and shih tzu) went.
We also got plenty of real time updates as the dogs were in transit.
Oh, my mum used these guys 7 years ago, when she got her dog transported from NZ to Australia, and she said they were great then also :)
4 février 2025
Avis spontané
Réponse de Dogtainers
Dear Deanna,
Thank you for your kind words and for choosing Dogtainers again! It’s fantastic to hear that both Alfie and your boxer had smooth journeys from Canberra to Perth. We’ll be sure to pass on your appreciation to Hannah—she truly goes the extra mile, and it’s wonderful to know she followed up after the introduction.
We’re also delighted to hear that your mum had a great experience with us all those years ago! If you ever need our assistance again, we’d be more than happy to help.
Kind Regards,
The Dogtainers Team.
Stress-Free Pet Relocation with Dogtainers Melbourne!
I recently used Dogtainers Melbourne to transport my two beloved cats, Banjo and Luna, from Australia to Malaysia, and I couldn’t be happier with their service. From start to finish, the team was professional, responsive, and genuinely caring about my furry babies’ well-being.
They handled everything seamlessly, from paperwork to travel arrangements, ensuring Banjo and Luna were comfortable and safe throughout the journey. The communication was excellent—I was kept updated every step of the way, which gave me peace of mind during such a big move.
When Banjo and Luna arrived in Malaysia, they were in great condition, and it was clear that they had been well taken care of. I truly appreciate the dedication and expertise of the Dogtainers Melbourne team especially to Lisa! If you’re looking for a reliable pet transport service, I highly recommend them!
5 janvier 2025
Avis spontané
Réponse de Dogtainers
Dear Shafinaz,
Thank you for your wonderful feedback! We’re so pleased to hear that Banjo and Luna’s journey to Malaysia was smooth and stress-free. Our team understands how important it is to keep pet parents informed every step of the way, so it’s great to know that our communication gave you peace of mind.
We’ll be sure to pass on your kind words to Lisa and the Melbourne team. If you ever need our assistance again, we’d be more than happy to help.
Kind Regards,
The Dogtainers Team.
Talked to amazing staff about arranging…
Talked to amazing staff about arranging for my sweet little Italian greyhound to be flown from Brisbane to Hobart. And she arrived safe and sound. Would definitely recommend to anyone. Airport staff were also amazing. Safe to say everyone fell in love with sweet little Miss Ripple. Thank you so much. 🙂
5 février 2025
Avis spontané
Réponse de Dogtainers
Dear Karen,
Thank you for your lovely feedback! We’re so pleased to hear that Miss Ripple arrived safely in Hobart and that our team—and even the airport staff—made the experience a great one. It sounds like she made quite a few new fans along the way!
We truly appreciate your recommendation, and if you ever need our assistance again, we’d be more than happy to help.
Kind Regards,
The Dogtainers Team.
Very good service
Very good service. My daughter is very stable. She experienced a very good travel.
10 février 2025
Avis spontané
Réponse de Dogtainers
Dear Wang Huaqian,
Thank you for your kind words! We’re so pleased to hear that everything went well and that you had a good travel experience. If there’s anything else we can assist with in the future, please don’t hesitate to reach out.
Kind Regards,
The Dogtainers Team.
I booked my move and paid… within 2…
I booked my move and paid… within 2 weeks my booking changed 3 times.
Laena-Leigh was fantastic, and nothing was too much for her.
We had our dog fail her BOAS test, then one cat fall ill just days before departure. So only 1 pet could actually fly on the day.
The alterations and refunds were dealt with professionally and promptly.
10 février 2025
Avis spontané
Réponse de Dogtainers
Dear Debra,
Thank you for sharing your experience! It sounds like you faced quite a few challenges, and we’re so pleased to hear that Laena was able to support you through the process. We understand how stressful travel changes can be, especially when pets are involved, and we’re glad everything was handled smoothly and professionally.
If you ever need our assistance again, we’d be more than happy to help. Wishing your pets all the best!
Kind Regards,
The Dogtainers Team.
Highly recommend- seamless delivery of…
Highly recommend- seamless delivery of our beautiful puppy
6 février 2025
Avis spontané
Réponse de Dogtainers
Dear Jo,
Thank you for your recommendation! We’re so pleased to hear that your beautiful puppy’s delivery was seamless. If there’s anything else we can do for you, please let us know.
Kind Regards,
The Dogtainers Team.
5 STARS
A fantastic experience from start to finish! Everything was handled seamlessly and with 0 stress. Very grateful to Laena‑Leigh and all her work on answering my questions, keeping me informed and making this a pleasant experience!
5 février 2025
Avis spontané
Réponse de Dogtainers
Hi Brodie,
Thank you for your kind words! We’re so pleased to hear that your experience was smooth and stress-free. Laena-Leigh will be delighted to know she could help make the process easy for you. We truly appreciate your trust in us and look forward to assisting you again in the future!
Kind Regards,
the Dogtainers Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.