Everything worked seamlessly with no problems caused by our dogs delayed departure of 13 days and she finally arrived in Sydney via Melbourne as happy as the day she left the Uk
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
⭐⭐⭐⭐⭐ Couldn’t recommend the team highly enough! They handled the Australian side of Jasper’s journey from the UK to Sydney and made what could have been a very stressful process incredibly eas... Voir plus
"Huge shoutout to Laura and the Dogtainers team! Laura handled our cat Gryffin's pickup in Melbourne (he came all the way from Bavaria) delivered him safely to the quarantine station, and organized h... Voir plus
The attention to detail was appalling. After submitting the initial paperwork, our 'consultant' Taylor, sent us paperwork identifying our 3 cats as dogs (VERY different needs for export) After a ph... Voir plus
À propos de l'entreprise
- Service de transport
- aussi dans
- Service logistique
Écrit par l'entreprise
The feeling of being reunited with your pet is one of the most exciting and exhilarating experiences imaginable. Pets are part of the family, and our family unit isn't complete until our pets—whether they woof🐕, meow🐈, chirp🦜, slither🐍, or even swim🐟—are back together with us. The good news for anyone needing to relocate a pet, whether within Australia or anywhere around the world, is that 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 offers tailored solutions for your pet’s travel. With over 50 years of experience, 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 provides specialised services to ensure your pet is transported safely and comfortably. Trust 𝗗𝗼𝗴𝘁𝗮𝗶𝗻𝗲𝗿𝘀 to handle your pet’s journey with the utmost care and professionalism, so you can focus on the joy of reuniting with your furry, feathered, or scaled family member.
Coordonnées de contact
(Head Office) 36 Harvey st N, Eagle Farm, 4009, Brisbane, Australie
- 1300 13 52 52
- pettransport@dogtainers.com.au
- www.dogtainers.com.au
4,4
Excellent
207 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
So easy and great value
Excellent value for money. Very solid and sound process, was easy to follow, and most importantly my pets arrived safe and sound.
26 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Justin,
Thank you for your feedback. We’re pleased that you found our service straightforward and that your pets arrived safely. Your trust in our process and value for money is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
the Dogtainers Team
Réponse de Dogtainers
Hi James,
Thank you for sharing your feedback. We’re glad to know that your dog was well cared for and that you found our service competent. It’s always our aim to look after every pet as if they were our own. We appreciate your trust in Dogtainers and look forward to assisting you again in the future.
Kind Regards,
the Dogtainers Team
Reliable and Straight-foreward
As usual, my experience was positive - from the first phone call for my 3 puppies to be transported interstate, right through to dropping them off at the airport on the day of their flight. Ethan managed to secure all 3 flights within an hour of each other so that I did not have to make multiple 3 hour round trips to the airport for drop off.
3 février 2025
Avis spontané
Réponse de Dogtainers
Hi Chris,
Thank you for your detailed feedback. We’re pleased to hear that your experience was straightforward and efficient—from your initial phone call to the drop-off at the airport. It’s great to know that Ethan’s quick coordination of all three flights saved you the hassle of making multiple long trips. We truly appreciate your trust in our service and look forward to assisting you again in the future.
Kind Regards,
the Dogtainers Team
Excellent care and service
I moved to Melbourne from Brisbane a few years ago and have been using DogTainers a few times a year to transport my dog, Duke, between Melbourne and Brisbane so he can visit my family. The team at DogTainers are wonderful - the communication is always great, they are always on time and they even send photos of Duke as he leaves or arrives so I know he's safe and happy. They treat him like he's one of their family and that makes a huge difference.
31 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Marnie,
Thank you for your kind feedback. We’re very pleased to hear that Duke’s travels between Melbourne and Brisbane continue to give you peace of mind. Our team always strives to ensure that your pet is looked after with care and that you’re kept well informed throughout the process. Knowing that Duke is treated as part of our family means a great deal to us.
Kind Regards,
the Dogtainers Team
Not just for dogs!
Truly a great team, wouldn't trust anyone else with my girl. Laena-Leigh was so communicative and flexible finding a flight that worked for me, and Audrey was lovely on pick up and getting a reassuring message (and photo) when my cat was on the plane and on her way.
30 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Abby,
Thank you for your kind review. We’re pleased to hear you trust us with your cat and that our team could support you throughout the process. It’s wonderful to know that Laena's effective communication and flexibility in finding a suitable flight, along with Audrey’s reassuring update and photo at pick-up, helped put your mind at ease. We appreciate your confidence in us and look forward to assisting you again.
Kind Regards,
the Dogtainers Team
Laena in the office is just brilliant
Laena in the office is just brilliant. I drove her mad asking me to send and resend forms etc. And she does everything so willingly. She is a star.
And as usual, Pippa was taken very good care of and was absolutely fine on the flight.
31 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Caroline,
Thank you for your kind feedback. We're delighted to hear that Laena's assistance made the process smooth for you, even with the repeated forms. It's great to know that Pippa was well cared for and arrived safely. Your support is truly appreciated, and we look forward to helping you again in the future.
Kind Regards,
the Dogtainers Team
Less traumatic than I expected - thank you!
Our 18 month Golden Retriever rescue arrived in a better state than I expected, considering it was her first flight and first experience of the big city. She has settled down considerably today. I think the experience would have been much more difficult without the attentive staff from Dogtainers. From my initial quote to delivery, communication was excellent. Staff clearly take care of their precious cargo! Thank you!
29 janvier 2025
Avis spontané
Réponse de Dogtainers
That's wonderful to hear! We're so glad your Golden Retriever arrived safely and is settling in well. Our team understands how important it is to make the experience as comfortable as possible for pets, especially for their first big journey. Thank you for trusting us with her travel and for your kind words about our team. Wishing you both lots of happy moments ahead!
Kind Regards,
the Dogtainers Team
Very satisfied
Easy to contact.
Booking was made promptly with sufficient information
Communication was excellent on both sending and receiving end
Happy with the level of care and getting our pet interstate safely.
21 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Jenn,
Thank you for your feedback. It’s wonderful to hear that the booking process, communication, and overall care met your expectations. We’re happy that your pet made it interstate safely and that the experience was straightforward. Please let us know if you need anything else in the future!
Kind Regards,
the Dogtainers Team
Laena-Leigh Gorman was great to deal…
Laena-Leigh Gorman was great to deal with, a wealth of knowledge and communication was abundant.
Our puppy arrived safe and happy
20 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Kathryn,
Thank you for sharing your experience. It's wonderful to hear that Laena-Leigh’s expertise and communication helped ensure a smooth journey for your puppy. Knowing your pup arrived safe and happy is exactly what we aim for. We appreciate your trust in Dogtainers and are here if you need us again.
Kind Regards,
the Dogtainers Team
Relaxed fur babies
My fur babies were very chill after their 3,000 km journey and have recovered quickly from the move. My cat is not usually this good about change, but Rajah took it in his stride.
15 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Meg,
We appreciate you sharing your experience. It’s wonderful to hear that both of your fur babies arrived calm and adjusted so well after such a long journey. We understand how a big move can be stressful, especially for cats, and we’re pleased Rajah managed it better than usual. Thank you for choosing Dogtainers!
Kind Regards,
the Dogtainers Team
Effortless and smooth
Effortless and smooth. Can't ask for more with your precious cargo. I cannot fault the process from start to finish. Thank you.
16 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Adam,
Thank you for sharing your feedback. We’re glad to know that everything felt effortless and smooth while transporting your precious cargo. We appreciate your trust in our process and look forward to assisting you again in the future.
Kind Regards,
the Dogtainers Team
Thank you so much for your care
Thank you so much for your care, time and attention! I couldn't be happier with the personal touch and lovely service from laena leigh!
15 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Drue,
We appreciate your kind words and are pleased to know that the attention and personal touch from Laena-Leigh left such a positive impression. Thank you for choosing Dogtainers, and we’re here whenever you need us again.
Kind Regards,
the Dogtainers Team
Amazing service
Amazing service, found a flight route for my dogs that worked whilst a competitor said nothing was available for weeks! My pooches were well looked after and I was updated throughout their journey. Lodgment staff were also very friendly!
14 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Jordon,
Thank you for sharing your positive experience! We’re glad our team could find a suitable flight route for your dogs when other options weren’t available. Keeping you updated throughout the journey and providing friendly service is what we aim for, and we’re pleased that your pooches arrived in good spirits. We appreciate your trust in Dogtainers and are here if you ever need us again.
Kind Regards,
the Dogtainers Team
Great - again!
The team are so easy to deal with and are quick to respond.
This was the third (or fourth?) time we've used them, and have no complaints.
13 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Kelsey,
Thank you for choosing us time and again for your pet transport needs. We’re delighted that our quick responses and easy approach have consistently met your expectations. We appreciate your continued trust and look forward to assisting you again whenever needed!
Kind Regards,
the Dogtainers Team
Great service on short notice
Great communication, fast and straightforward responses. We've moved out pets with Dogtainers before from the UK to Australia, this time our dog needed to fly from Perth to Brisbane. Everything went well, dog is happy and in one piece. Definitely recommend and would use them again. Our contact was Laena-Leigh Gorman, can't praise her enough!
10 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Alex,
We’re delighted to hear your dog’s journey from Perth to Brisbane went smoothly, especially on short notice. It’s wonderful to know that Laena-Leigh’s communication and prompt responses helped make everything straightforward, and we’re glad your dog is settled in safely. Thank you for your recommendation, and we look forward to assisting you again if you need us in the future!
Kind Regards,
the Dogtainers Team
Great job thanks
Was amazing, we got our little boy in perfect timing and he was all Nice and clean and super happy
Thank you
9 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Alicia,
Thanks for letting us know how smoothly everything went with your little one’s arrival. It’s great to hear he made it in perfect timing, nice and clean, and super happy. We appreciate you choosing us to look after him!
Kind Regards,
the Dogtainers Team
Thank you Dogtainers
Thank you so much Rheannon and Dogtainers you guys were amazing from beginning to end. My boys were picked up at the time promised and delivered to my door. They arrived safely. Can't thank you enough. Highly recommend.
7 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Linda,
It’s lovely to hear that everything went just as planned and that your boys arrived safe and sound at your door. We appreciate your kind words about Rheannon’s service, and we’re glad our team could offer the support you needed from start to finish. Thank you for recommending Dogtainers!
Kind Regards,
the Dogtainers Team
Good communication
Good communication, clear instructions and wonderful staff. Was a smooth process and the kitten got to his destination on time.
9 janvier 2025
Avis spontané
Réponse de Dogtainers
Hi Grace,
We appreciate you letting us know that our communication, clear instructions, and caring staff helped make your kitten’s journey straightforward. It’s great news that everything went smoothly and on time. Thank you for choosing Dogtainers!
Kind Regards,
the Dogtainers Team
Réponse de Dogtainers
Hi Delane,
We’re glad our quick response times and straightforward booking process made things easier for you. If there’s anything more we can help with in the future, just let us know.
Kind Regards,
the Dogtainers Team
10/10 Service Support
Laena-Leigh made the process so easy to understand and filled us with confidence with dropping off our dog Henry. He was completely fine and happy, and we will definitely use Dogtainers again.
14 décembre 2024
Avis spontané
Réponse de Dogtainers
Hi James,
It’s wonderful to know that Laena helped make the process clear and gave you peace of mind when dropping off Henry. We’re glad he arrived happy, and we look forward to being there for any future trips you need. Thank you for placing your trust in Dogtainers!
Kind Regards,
the Dogtainers Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.