Applying for my washing machine cover online could not have been any simpler than what it was online I've always done it over the phone but because of the time and the offices been shut I decided to... Voir plus
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Lisez les avis des autres
Easy to transact. However when I tried to book the annual boiler service call I waited a long time for the telephone to be answered. A recorded message telling me all calls are important doesn't align... Voir plus
L'entreprise a répondu
Good offer especially as much cheaper than existing one. There is a 2 month delay on claims that wasn’t mentioned till last minute I think they should be more transparent about that.
L'entreprise a répondu
Easy contact and knowledgeable agent George arranged everything in minutes. End result was same cover as I had, but at significantly lower cost and no excess payments after 60 days.
À propos de l'entreprise
- Service de réparation d'appareils électroménagers
- aussi dans
- Chauffagiste
- Fournisseur de chaudières
- Service d'extermination des nuisibles
- Vidange des canalisations
Écrit par l'entreprise
Domestic Appliance Guard provides comprehensive and cost-effective cover for your boiler, heating and domestic appliances. We are committed to delivering great value home care plans, speedy claims and with customer service to match.
Coordonnées de contact
Domestic Appliance Guard, 4a Porchester Place, BH8 8JS, Bournemouth, Royaume-Uni
- 0800 652 7111
- support@domesticapplianceguard.com
- www.domesticapplianceguard.com
Peace of mind when it matters most
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service from Luke
Excellent customer service from Luke
Covered all my requirements at a very reasonable price
9 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted Luke was able to find the right cover for you. We'll be sure to pass your kind words on to him!
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you were happy with our communication and found our prices reasonable.
Kind regards,
The Domestic Appliance Guard Team
Very easy to deal with
Very easy to deal with, had all my details saved from initial enquiry. Quick, efficient, service. No hard sell.
9 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted you had such a smooth experience with us. We always want our customers to feel comfortable and never pressured, so it's great to hear your feedback!
Kind regards,
The Domestic Appliance Guard Team
My experience to date has been…
My experience to date has been excellent so far l found it easy to get my quote the price was good Luke was very helpful. Hopefully the services offered will be as good going forward.
9 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted Luke made getting your quote so easy and that you're happy with the price. We'll pass your kind comments on to him, and we look forward to providing the same great service whenever you need us.
Kind regards,
The Domestic Appliance Guard Team
Insurance confusion
I bought this insurance in 6th then on the 8th got a msg to say it us cancelled. I don’t understand that. Now have to ring and find out what is wrong.
6 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your review. We're sorry for the confusion caused by the cancellation message. We've checked your account and can confirm that your service plan has been arranged to start on 28th October, as requested. Everything is in hand, and there's no need for you to call or take any further action.
Kind regards,
The Domestic Appliance Guard Team
The engineer (Mr Archer) explained…
The engineer (Mr Archer) explained clearly the condition of the boiler and left me a report.
8 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased Mr Archer explained everything clearly and provided you with a report. We'll be sure to pass your kind feedback on to him.
Kind regards,
The Domestic Appliance Guard Team
Very helpful and polite
9 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your kind review! We're pleased to hear the engineer was helpful and polite during their visit.
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your kind review! We're delighted we could get everything sorted quickly and that you were happy with our engineer. We really appreciate your feedback!
Kind regards,
The Domestic Appliance Guard Team
Excellent follow up
The Follow-up to my on line quote gave me all the information I needed to make a decision and go ahead with the Premium cover.
8 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased our team could help you make an informed decision. We really appreciate you choosing us and hope you enjoy the peace of mind your new cover brings!
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted we could get everything sorted on the first visit. We'll be sure to pass your kind feedback on to the engineer!
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted you're happy with our service and really appreciate your kind words and support.
Kind regards,
The Domestic Appliance Guard Team
So easy set up and gives me the cover I…
So easy set up and gives me the cover I want.
8 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted you've found the right cover for your needs. Welcome to Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
Boiler service
Ideal arrival time. Very efficient and polite, took time to make sure all was well with boiler.
8 octobre 2026
Avis spontané
Manners
The person on the phone(Luke) was very helpful and treated myself and my partner with respect.
8 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted Luke was so helpful and treated you both with kindness and respect. We'll be sure to pass your lovely comments on to him.
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your fantastic review! We're lucky to have George on the team, and we'll make sure he sees your lovely feedback!
Kind regards,
The Domestic Appliance Guard Team
I don't know yet
I don't know yet! But the price is good. The proof is in the pudding!
8 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you've found our prices competitive. We completely understand that it's the service that really counts, and we look forward to showing you that you've made the right choice!
Kind regards,
The Domestic Appliance Guard Team
Price and simple to set the contract
Price and simple to set the contract
7 octobre 2026
Avis spontané
I ralised i wasnt insured for plumbing…
I ralised i wasnt insured for plumbing issues, after looking up Domestic Appliance Guard, it took less than 15 minutes for me and my home to be covered.
9 juillet 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted you found the process so quick and straightforward. We really appreciate you choosing Domestic Appliance Guard and hope you enjoy the peace of mind your new service plan brings!
Kind regards,
The Domestic Appliance Guard Team
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