Dream Doors Ltd Avis 

1 119
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dream Doors Canterbury provide far more than just doors! I had my kitchen updated two years ago - and the design and bespoke pieces that were made to the unique measurements of my old cottage surpasse... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dream Doors carried out a makeover of a very 90’s style utility room and have brought it right up to date to match our kitchen. Service by the whole team was exceptional, installation carried out wi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Diabolical. We have waited over a year for our kitchen to be completed. The franchise went bust, we considered small claims court but their bankruptcy order made it pointless. The overall franchise a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from start to finish. Used Southampton branch. Initially I had the cupboard doors, worktops and sink replaced, but liked them so much that I invited them back to put some cupboards u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prestataire de réaménagement de cuisine
  2. aussi dans
  3. Magasin de matériel de cuisine

Écrit par l'entreprise

Dream Doors was established 20 years ago with a unique proposition to replace kitchen doors and worktops. Our award-winning service has helped us grow into a trusted brand with over 90 local showrooms nationwide. To this day, we continue to provide the same service, along with high quality kitchen appliances from stylish brands, such as Neff and Bosch. As kitchen experts we provide designs and finishes from the most modern to the more traditional styles and colours. A Dream Doors Kitchen can save you up to 50% less than a new fully fitted kitchen, by simply replacing the doors and worktops. Contact us today to start your journey on a new dream kitchen.


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4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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1 étoile

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4,4

Tous les avis

(1 119)

177 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Dream Doors Shirley

Dream Doors Shirley provided a very professional and friendly service. Special shout out to Mandy, Julie in the office and Lee who was a brilliant fitter who went above and beyond. Wouldn’t hesitate to recommend them, Great job!

23 juillet 2026
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Réponse de Dream Doors Ltd

Hi Hannah,

Thank you for your review of Dream Doors. We are pleased to hear you found our service to be professional and friendly. It is great to hear you would recommend us and that the fitter went above and beyond.

Kind regards,
William

Noté 5 sur 5 étoiles

Dream doors kings Langley did an…

Dream doors kings Langley did an amazing job replacing some of our kitchen doors and island unit. Really pleased, excellent service from start to finish

21 juillet 2026
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Réponse de Dream Doors Ltd

Hi Jana,

Thank you for your review. It is great to hear that Dream Doors did an amazing job replacing your kitchen doors and island unit, and that you were really pleased with the excellent service from start to finish.

Thank you,
William

Noté 5 sur 5 étoiles

FANTASTIC New look kitchen…

We chose Dream Doors Shirley Solihull following a recommendation. The staff Mandy and Julie were very helpful and accommodating . Lee the fitter was very professional and a clean and tidy worker. We are delighted with the finished results and we wouldn't hesitate to recommend Dream Doors Shirley Solihull. Judith Buttery

22 juillet 2026
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Réponse de Dream Doors Ltd

Hi Judith,

Thank you for your review of Dream Doors. It is excellent to hear you chose Dream Doors based on a recommendation and that the staff were very helpful and accommodating. We are also pleased to hear that you found our team was professional, clean, and tidy, and that you are delighted with the finished results.

Thank you for your recommendation.

Thank you,
William

Noté 5 sur 5 étoiles

Always helpful and responded quickly to…

Always helpful and responded quickly to any issues. Very pleased with our new look kitchen..thank you

20 juillet 2026
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Réponse de Dream Doors Ltd

Hi Robert,

Thank you for your review! It is great to hear you found us helpful and responsive, and that you are very pleased with the new look of your kitchen.

Thank you,
William

Noté 5 sur 5 étoiles

Very satisfied with how our order and…

Very satisfied with how our order and installation were handled. We were kept informed of the progress of the order. Installer Gary, worked hard and communicated well with us. Scott in the showroom made us feel welcome and answered our numerous questions. A few minor problems were dealt with efficiently and well. Overall an excellent experience.

16 juillet 2026
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Réponse de Dream Doors Ltd

Hi Janet,

Thank you for your review. We are pleased to hear that you were very satisfied with how your order and installation were handled, and that you felt kept informed throughout the process. It is also great to hear that the installer worked hard and communicated well, and that the showroom experience was welcoming and helpful, answering your questions.

Thank you,
William

Noté 5 sur 5 étoiles

Kitchen Installation

From our initial contact and meeting, through to quotation, installation and final visit we can't praise Dream Doors at Norwich high enough. The team gave fantastic service and advice and couldn't do enough to ensure we got the best possible service. The quality of materials is simply superb and looks stunning. The installation was done by Gary and he was so careful and took pride in his work ensuring we were happy throughout his time in our home. I would thoroughly recommend this business...thank you so much

3 juillet 2026
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Réponse de Dream Doors Ltd

Hi Paul,

Thank you for your review. It is great to hear your praise from your initial contact and meeting through to quotation, installation, and the final visit. We are pleased to know the team provided fantastic service and advice, and that the quality of the materials looked stunning throughout the process.

We are also glad to hear you felt well looked after in your home and that you were happy throughout the installation. Thank you again for recommending Dream Doors.

Kind regards,
William

Noté 1 sur 5 étoiles

Nice kitchen (hopefully eventually) but…

Nice kitchen (hopefully eventually) but the entire experience totally ruined by the Franchise owner and his son.

One as bad as the other when it comes to excuses, delays, outright lies and very difficult to pin down.

Wrong spec of doors fitted but that was due to “all the back and forth” which went on. That’s called the customer making sure they’re getting what they want. Write things down in future - we certainly do and know what we asked for.

We were made to feel it was our fault they were down to one fitter due to another walking out!! The guys were still working in our kitchen at 2am!!!! -on two consecutive nights. meanwhile the bold owner had disappeared to enjoy the Grand Prix and a couple of concerts which he took great please telling us all about - whilst we are being completely inconvenienced.

They don’t seem to give a toss about the customer once they’ve got the majority cash as a deposit.

Kitchen remains unfinished - who knows when it’ll be done!

15 juillet 2026
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Réponse de Dream Doors Ltd

Hi,

Thank you for sharing your review. We are sorry to hear that you describe your experience as disappointing. Customer service is very important to us.

We take feedback like this seriously and would like the opportunity to look into what happened in your case. I have requested your contact details via Trustpilot so we can investigate further and address this promptly.

Thank you,
William

Noté 5 sur 5 étoiles

Highly professional service from David…

Highly professional service from David and the fitters and they communicated clearly throughout.
Very good service, easy to contact and would recommend

17 juin 2026
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Réponse de Dream Doors Ltd

Hi Joe,

Thank you for your review. We are pleased to hear you found our service to be highly professional, with clear communication throughout. It is also great to hear that you found us easy to contact and that you would recommend Dream Doors!

Thank you,
William

Noté 5 sur 5 étoiles

Popped into dreams doors in yarm…

Popped into dreams doors in yarm (teesside)just on the off chance as wanted either a new kitchen or a makeover, spoke to Phil who went through our options and decided to maybe go with new doors,work tops sink,etc, Arranged with Phil for Darren to pop out and see what we could do,Darren came and listened to what we wanted and advised us on our options,very thoroughly, we eventually decided to go the full hog ,replacing everything and even down to the flooring, we were due on holiday and arranged for the work to be done whilst away, came home to a kitchen just about right with a few snags,but Phil came round and went over our concerns and sorted everything, we are pleased with the job 😀

23 avril 2026
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Réponse de Dream Doors Ltd

Hi Kevin,

Thank you for your review. We are happy to hear you visited Dream Doors and discussed your options thoroughly, then decided to go ahead with replacing everything including your flooring. It is great to hear you are pleased with the job.

Thank you,
William

Noté 5 sur 5 étoiles

Dream doors Canterbury

Dream doors Canterbury
We had a kitchen renovation done including new worktops, sink, hob and some cupboards and drawers fixed plus all new plumbing. The experience from start to finish has been excellent. Michael and Archie who did the work were superb in their attention to detail and the quality of the work done. Very pleased with the resulting kitchen.

8 juin 2026
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Réponse de Dream Doors Ltd

Hi Andrew,

Thank you for your review of Dream Doors. We are happy to hear your renovation, including the worktops, sink, hob, and the fixed cupboards and drawers, along with all plumbing, was a great experience from start to finish. We really appreciate your praise for the attention to detail and quality of the work, and we are glad you are very pleased with your resulting kitchen.

Kind regards,
William

Noté 1 sur 5 étoiles

Beware of Franchises

Before I start. I must say I never give negative reviews. You can check my other reviews. But this time I felt I must warn other customers.

We went to Dream Doors in August 2025. We ordered new worktops, a hob, an oven, a sink and taps and an extractor. We used these because they are opposite my house and I can see the showroom from my window. The work wasn't completed until December 2025. There were various hold ups. Soon after completion I noticed scratches appearing on the surface. This got worse. I immediately went over to the showroom but it was closed. The first mistake I made was not realising the Dream Doors are franchises and the one I used had gone into liquidation. I contacted head office and was put in touch with the area manager. He suggested various actions, none of which worked. He then contacted the supplier but this is still ongoing July 2026 almost. It's not the supplier it's Dream Doors. It's the fact that we weren't advised at the outset that this type of worktop is prone to scratching as it's shiny and sparkly. I went to a number of kitchen suppliers in my area and they all said the same. We would have advised you at the outset of the probability of scratching. The bill for the upgrade was almost £6000 and the cost of replacing the worktops is around £2500. This was an expensive lesson that I've learnt. So, beware of Franchises, particularly Dream Doors because if you use them and the franchise goes into liquidation you will be up the creek without a paddle. Dream Doors won't be there for you. There are loads of kitchen suppliers out there who are independent companies. Make sure you shop around and check the company out.

26 juin 2026
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Réponse de Dream Doors Ltd

Hi Nicholas,

Thank you for sharing your review. We are sorry to hear you have been left dissatisfied with the service and the result.

We would like the opportunity to review what happened in your case. Please know I have requested your contact information via Trustpilot so we can investigate further and see what can be done to help.

Kind regards,
William

Noté 5 sur 5 étoiles

Dream Doors - both staff and products are great

I contacted Dream Doors in Carshalton for a kitchen makeover after my oven stopped working and I needed a new oven and hob. The price quoted was excellent, nearly half the cost of some bigger kitchen makeover companies, plus the quote included the oven and hob. Markus, the fitter, was polite and friendly and helpful and made a couple of small adjustments which made a big difference. His work was excellent. There was a small hitch with one of the doors but the boss and Markus sorted it out so the kitchen is much better now than it was originally when new and the door quality is strong.

24 mars 2026
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Réponse de Dream Doors Ltd

Hi Margaret,

Thank you for your review of Dream Doors. It is great to hear you found our pricing to be excellent. We are also pleased to hear you found our team was polite and friendly.

Thank you,
William

Noté 5 sur 5 étoiles

Great service

After speaking and meeting with a few different suppliers, and getting quotes. We had a stand out experience dealing with Josh and the team at Ipswich branch. They were extremely, helpful and well organised. Our new doors and worktops have transformed the previously drab kitchen. Everything went smoothly and I can’t recommend them enough! Thank you

1 juin 2026
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Réponse de Dream Doors Ltd

Hi Andrew,

Thank you for your review. We are really pleased to hear you found the service with the team extremely helpful and well organised, and that the new doors and worktops have transformed your kitchen.

Thank you for recommending Dream Doors.

Kind regards,
William

Noté 5 sur 5 étoiles

Dream Doors

Paul and his staff at nuneaton were very helpful with the installation of our new kitchen . We were very pleased with the end result . We would recommend them . Mike and Pat .

12 octobre 2025
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Réponse de Dream Doors Ltd

Hi,

Thank you for your review. We are pleased to hear that you found our team to be very helpful with your new kitchen installation and that you are very pleased with the end result. We appreciate you recommending Dream Doors.

Kind regards,
William

Noté 5 sur 5 étoiles

Staff very helpful and friendly

Staff very helpful and friendly, good quality and fitted professionally. Would highly recommend this company

15 juin 2026
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Réponse de Dream Doors Ltd

Hi Angela,

Thank you for your review of Dream Doors. It is great to hear your praise for our friendly, informative staff and that the install was smooth, quick, and carried out politely. We appreciate you recommending Dream Doors.

Thank you,
William

Noté 5 sur 5 étoiles

IT WAS A DREAM OF A JOB

Chosing Dreamdoors was literally, a dream from day one.the friendly very informative staff were brilliant. The install was smooth and I must say very quick. The install team were very polite and worried about the job. I would return without hesitation. Go check this superb company out.

9 juin 2026
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Réponse de Dream Doors Ltd

Hi Paul,

Thank you for your review of Dream Doors. It is great to hear your praise for our friendly, informative staff and that the install was smooth, quick and carried out politely and professionally. We appreciate your recommendation and would welcome you back without hesitation.

Thank you,
William

Noté 5 sur 5 étoiles

I love my new kitchen so much!

I love my new kitchen so much! Ian, Simon & Michael were amazing and made the experience so easy & the finished product is fabulous!

24 avril 2026
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Réponse de Dream Doors Ltd

Hi Diane,

Thank you for your review of Dream Doors. It is great to hear your praise and that the experience was easy and the finished kitchen looks wonderful.

Thank you,
William

Noté 5 sur 5 étoiles

Dream Doors excellent service.

In the showroom Julie was extremely helpful with advice and colour co-ordinations. Mandi was very thorough with the survey. Dan Allen the kitchen fitter was an absolute perfectionist and a pleasure to have in our home. We would recommend Dresm Doors.

8 juin 2026
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Réponse de Dream Doors Ltd

Hi Mike,

Thank you for your review. It is great to hear your praise for the showroom advice, thorough survey and the perfectionist approach. We appreciate your recommendation of Dream Doors, thank you!

Thank you,
William

Noté 3 sur 5 étoiles

Purchase from Dream Doors Waterlooville

Purchase from Dream Doors Waterlooville

**update 03.07 - No contact following request for my details**

After taking a few days to reflect following my verbal feedback and the branch visit, I’m disappointed to say that I’ve been left underwhelmed by the service element of the experience — particularly around an issue that was missed by two separate people during their visits.

The product quality is very good, and the installer was excellent. He worked on the warmest day of the year so far, kept everything tidy, and delivered a high‑quality finish. I cannot fault him.

However, the service and attention to detail were not at the same standard. At both the initial visit and the survey, it was not identified that fitting new end panels would interfere with the operation of my made‑to‑measure blind — which was not a cheap item. When I raised this, and when a team member later visited (and requested payment), it didn’t feel as though there was genuine concern or ownership of the issue. The focus seemed to be on presenting the certificate of works and taking payment rather than addressing the problem.

During installation, the installer was contacted repeatedly for updates, clearly being pushed to complete the job quickly. While he didn’t let this affect the quality of his work and I felt so bad for him, it didn’t feel professional to put that pressure on him, especially when quality should be the priority.

In summary: excellent product quality and installer, but significant room for improvement in service, communication, and customer care. By the end, it felt as though settling the final bill was the main priority rather than ensuring the overall experience was right and hence im left not with the full kitchen outcome I was hoping for to finish what has been months of doing up my property.

26 mai 2026
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Réponse de Dream Doors Ltd

Hi Tim,

Thank you for your review. I am sorry to hear you feel underwhelmed with the service. It is great to hear you are pleased with the product quality and that we delivered a high quality, tidy finish despite the difficult conditions.

We take feedback like this seriously and I have requested your contact details via Trustpilot so we can investigate what happened and ensure we address your concerns promptly.

Thank you,
William

Noté 5 sur 5 étoiles

Brilliant job by Dream Doors

Dream Doors did a great job from beginning to end. So pleased with renovation. Everything dealt with by the team went very smoothly. Always advising us if anything we needed to know. Would definitely recommend Dream Doors Kings Langley.

3 juin 2026
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Réponse de Dream Doors Ltd

Hi Janice,

Thank you for your review of Dream Doors. It is great to hear your praise for the smooth renovation and that everything was dealt with clearly from beginning to end. We appreciate your recommendation.

Thank you,
William

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