Dream Doors Ltd Avis 

Shocking service
Still not completed
Avoid at all costs
Wish we had paid more attention to trust pilot than check trade

From visiting the Dream Doors showroom in Ely to having the kitchen checked and signed off as completed we found all the staff friendly, experienced and professional. They gave helpful advice when asked but were never pushy. The fitters came when expected and worked tirelessly, going the extra mile to produce a perfect finish and they cleared up carefully at the end of the day so the mess and disruption was minimised. We had a slight leak from our sink (after the old sink was put back) but that was quickly rectified.
We love our new kitchen. The space has been transformed. Thank you!

The whole Dream Doors team attention to detail and no question too small to ask. The team were more than the brochure providing an amazing attention to detail across all aspects of the build. Suggestions were made by the installers to improve the final presentation. The installers were experience trades people and worked well and very tidy. Excellent adaptability of the team to meet our requirements even during the build. So pleased with the final outcome. Also, a great bunch of people to deal with.

A perfect job. Very professional and speedy workmen

The team at Dream Doors in Hartshill were excellent. They are friendly; professional & not pushy. Importantly the team arrived when they said they would & provided great customer service. Simon, the fitter, was great, the job was done to a fantastic standard & he was able to provide a solution to some tricky spaces. Everything was cleaned up afterwards too. We had a slight snag which the team dealt with very quickly & professionally. I would recommend them to anyone.

We had a freshen up of our 20+ year old kitchen by replacing worktops, kickboards, kitchen sink and taps and also some unit doors.
The whole Dream Doors (Croydon) experience was first class, from the initial consultation with Luke, to the installation. Trevor and Paul were friendly, tidy and most importantly very skilled and experienced craftsmen. We’re very happy with the results and have new look kitchen at a fraction of the cost of a brand new one. We just need to decorate now to complete the makeover!
We were so impressed we’re thinking of having our wardrobes changed by Dream Doors in the new year.

We had a great experience with Dream
Doors (Solihull) and are very happy with our new kitchen doors/draws. From the initial discussions and measurements with Mandy, to the actual fitting by Dan, everything was very professional. Dan did an excellent job fitting the doors and kept everything tidy, even hoovering up mess/dust under the island and kitchen units that wasn’t caused by him which was very kind. Some doors had minor chips on delivery which Dan pointed out and ordered replacements without hesitation, which were fitted soon after, so it is clear they care about quality. Highly recommend !

We chose Dream doors Telford (Wellington) for our new kitchen. Their price was very competitive and around 3k cheaper than a competitor. Tom brought so many samples and his advice was so helpful such a nice friendly guy who was not at all pushy.
The fitters arrived on time and were very fast and cleaned up before they left each day. Ian,Nick & Lewis can't thank you enough total professionals. We are so happy with the end result. THANK YOU

WHEN IS THE YORK BRANCH COMING TO FIX AND FINISH MY PARENTS TAP?!?!?! IT HAS BEEN WEEKS. YOU KEEP MAKING EXCUSES. CONSTANTLY PASSING THE BLAME. YOU KEEP DODGING THEIR CALLS. MY PARENTS HAVE SPENT THOUSANDS WITH YOU. WHEN ARE YOU GOING TO FINISH WHAT YOU STARTED?!!!

Our kitchen was well planned and executed on time in a highly professional manner.

Everyone we dealt with was professional in every way.

Advertise custom measured doors but don’t actually want to make any up for you unless you are having the whole kitchen done. Don’t bother if you want to DIY they want to fit it for you so just really want people they can make the most money out of.

Pleasant people sales and fitting good service

We chose Dream Doors (Kings Langley) to install our new kitchen and worktops and we couldn’t be happier with the result. From start to finish the experience was outstanding. Martin and his team are true craftsmen – meticulous, professional, and genuinely passionate about what they do.
They took care of everything for us, making the entire process smooth and stress-free. The quality of the installation was superb and the attention to detail was evident in every aspect of the work. Our kitchen looks absolutely stunning and we’ve received so many compliments from friends and family.

What truly sets Dream Doors apart is their aftercare and customer service. Shortly after the installation we had an unexpected issue with a burst pipe behind one of the units. We contacted Martin and without hesitation, his team came out promptly and reinstalled the cupboard – completely free of charge. Their willingness to go above and beyond, even after the job was done speaks volumes about their integrity and commitment to customer satisfaction.

We are incredibly grateful to Martin and the entire team at Dream Doors (Kings Langley). Their professionalism, craftsmanship and genuine care for their customers make them stand out in the industry. We cannot recommend them highly enough!

I have nothing but good things to say about Dream Doors Canterbury, from Simon who spent so much time discussing my needs and giving careful advice, producing a helpful visual and precise drawing, through to Michael and Archie whose brilliant work fitting the kitchen went beyond the call of duty - across the plumbing, electrics, work surfaces and unit fitting. I am really delighted with their work - the best thing about the refurbishment of my house overall.

Fitters were good, cracked on with job- finished in 2 days brilliant. Respectful of property and good with keeping gates shut as we have dogs.
Very pleased with our new kitchen.

We had our kitchen refurbished by Dream Doors in October 2024. Less than a year later, the handles and drawer mechanism of the fitted bin broke under normal everyday use. While Dream Doors did fix the pull-out mechanism, they insisted I pay the full bin cost for a replacement bin basket.

This was extremely disappointing. A fitted kitchen component should last far longer than a year, and I would have expected Dream Doors to take responsibility for a product that clearly failed prematurely.

I even contacted the bin supplier myself (something Dream Doors should have done) and learned that they normally supply spare parts through trade contacts. When Dream Doors followed up, they were told no spare parts were available but were offered a replacement bin at a reduced trade cost. Instead of covering this as a goodwill gesture, Dream Doors initially tried to pass the full replacement cost on to me, and only after I pushed back did they agree to a smaller discount.

Unfortunately, despite several follow-ups, Dream Doors eventually stopped replying, and to this day, the issue remains unresolved.

Overall, I’m very disappointed with both the poor quality of the bin and with the way Dream Doors handled the situation. I expected far better after spending so much on a new kitchen.

Dream Doors Ltd (Blackburn and Preston) based in Leyland have just completed a kitchen renovation for me.
I was absolutely thrilled with the whole job from start to finish. Diane was fantastic with design and great ideas whilst Richard project managed. I was always kept informed and all promises/deadlines were met. The team who did the fitting were punctual, respectful of my home, polite and worked like trojans. Literally 4 days and it was done. I would recommend this company to anyone thinking of a new kitchen or a kitchen makeover - BRILLIANT job 👍👍👍

Extremely efficient from quoting for replacement kitchen doors, to the fitting of them yesterday. The fitters were very
thorough in their work providing an excellent outcome. They also cleaned up thoroughly throughout the process

Last year we had a company dream doors from preston lancashire to replace old kitchen cupboards & panels which they done a fantastic job,very polite and cleaned away all rubbish etc,this year 2025 we decided to have dream doors replace all work tops,again
what a fantastic job they did,i would highly reccomend dream doors to anyone wanting to get their kitchen refurbished,ours look lovely thanku from Trish & John from blackpool.