Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Voir plus
Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Voir plus
Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
Coordonnées de contact
600 Corporate Drive - Suite 240, 33334, Fort Lauderdale, Etats-Unis
- +1-888-403-1425
- www.dreamlines.com
1,2
Mauvais
229 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tamara was so accommodating & knew all…
Tamara was so accommodating & knew all of the in & outs of cruise travel. She booked us a super cruise.
Rex Baldwin
12 décembre 2018
Avis spontané
Réponse de Dreamlines
Mr. Baldwin,
Thank you for the kind comments on the service of your cruise consultant! The Dreamlines difference starts with our cruise experts and we are thrilled that you received super service. You are very important to us and we look forward to being your cruise agency for all of your future travel needs.
Happy cruising,
The Dreamlines Team
We couldn't ask for an easier booking.
We couldn't ask for an easier booking.
Thank you!
11 décembre 2018
Avis spontané
We could not ask for an earlier booking.
11 décembre 2018
Avis spontané
Greatness!
The experience overall was great . Staff were very pleasant and they right there for you when needed assistance.
10 décembre 2018
Avis spontané
Excellent service for booking help
10 décembre 2018
Avis spontané
Excellent customer service
Excellent customer service. Very easy to talk to and attended to our necessities. We were shown many options and arrived at a very good conclusion. They oriented us with documentations ect.... overall very informative and helpful. Looking forward to going on the trip to then again writing another review.
9 décembre 2018
Avis spontané
Excellent customer service
Excellent customer service. Tamara is great who helped to get the reservation done and went above and beyond to make our trip hasslefree. Good job. I would highly recommend this company and great resources they have.
7 décembre 2018
Avis spontané
The trip was made very enjoyable
The trip was made very enjoyable, by all the staff. We really enjoyed our time with Gate1. Visiting places we would never have gone too. Would use them again.
6 décembre 2018
Avis spontané
Réponse de Dreamlines
Dear Ms. Frackiewicz,
It appears that you reviewed Gate1 and we are Dreamlines. Hope you will take another look and update your review. At Dreamlines we always strive to provide 5-Star service and gain the top rated reviews.
Please let us know if there is anything we can do for you and look forward to serving you with our legendary service in planning your cruise vacation.
Warm regards,
The Dreamlines Team
There are no words to explain how…
There are no words to explain how simple you make it for us to book our trip thank you ever so much
5 décembre 2018
Avis spontané
Sunny was great a very helpful!!
5 décembre 2018
Avis spontané
Carlos was excellent
Carlos was excellent. Difficult time of the year to find a cruise over New Years. He spent a lot of time looking and found one that was available and fit our criteria. Great follow up.
3 décembre 2018
Avis spontané
I was unable to book my cruise…
I was unable to book my cruise reservations on my own. Therefore, I called the toll free number. The representative was able to tell me why the online registration was not working. She assisted with booking the reservation for my family.
3 décembre 2018
Avis spontané
Réponse de Dreamlines
Dear Tina,
Appreciate you taking the time to provide us with your feedback. We are constantly working to improve our services both online and offline. We are happy to have been able to personally serve you and thank you for entrusting us with your vacation plans.
Wishing you a wonderful cruise,
The Dreamlines Team
I waited on hold for 15-20 min n…
I waited on hold for 15-20 min n another travel agency called me so I went w them..ty
3 décembre 2018
Avis spontané
Réponse de Dreamlines
Juliet,
Thank you for taking the time to provide us with valuable feedback.
We are saddened that we were unable to serve you in a timely manner and know that waiting on hold was frustrating. We pride ourselves in providing excellent service and in this case we failed you. On behalf of the Dreamlines Management Team, we are sorry to have lost your cruise booking. Your concerns have been addressed with management and we recently added additional cruise experts to the team to ensure that hold times are kept to a minimum and that we serve each and every customer in a timely fashion and with 5-star service. We hope to gain your future trust and to serve you in the future.
Happy holidays,
The Dreamlines Team
High satisfaction
Service was friendly and competent, easy accessibility, fast processing
29 novembre 2018
Avis spontané
Réponse de Dreamlines
Bobby,
Thanks for your rave reviews regarding the service you received from your personal cruise consultant. It is truly a pleasure providing our customers with great service and appreciate your business.
Wishing you an amazing cruise,
The Dreamlines Team
Auckland, here we come!
Andrew Brett is our travel consultant and he has helped us navigate our cruise to New Zealand and Australia for our wedding anniversary. Brett took care of everything for us. We are all set and ready to explore these two countries while cruising with Cunard.
28 novembre 2018
Avis spontané
Réponse de Dreamlines
Ms. Robinson,
Thanks for your comments on your personal cruise consultant and so happy to have been a part of the planning of your upcoming wedding anniversary! We will be here every step of the way and want to wish you congratulations and a wonderful cruise vacation celebration.
Warm regards,
The Dreamlines Team
We will have a good time with you guys…
We will have a good time with you guys we look forward to seeing you soon
26 novembre 2018
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.