Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Voir plus
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Lisez les avis des autres
Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Voir plus
Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Voir plus
Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
Coordonnées de contact
600 Corporate Drive - Suite 240, 33334, Fort Lauderdale, Etats-Unis
- +1-888-403-1425
- www.dreamlines.com
1,2
Mauvais
229 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great agents
8 octobre 2018
Avis spontané
Réponse de Dreamlines
Thanks for your time and complement...we are happy to serve you!
Warm regards,
The Dreamlines Team
Great Help in PlANNING our 30 Year…
Great Help in PlANNING our 30 Year Anniversary Cruise
7 octobre 2018
Avis spontané
Réponse de Dreamlines
Wishing you a VERY happy anniversary cruise!
Warm regards,
The Dreamlines Team
Gueslyne Menard was a pleasure to work…
Gueslyne Menard was a pleasure to work with. We were not sure if we were going to take the cruise we eventually booked. We were back and forth for awhile. She was very patient with us and answered every one of our questions no matter how many times we asked. We had questions about booking the flight to Copenhagen and she helped us and continues to help whenever I call. I would recommend Dreamlines and Gueslyne to anyone looking to book a cruise!
4 octobre 2018
Avis spontané
Réponse de Dreamlines
Thank you Kim for your kind words and we are very pleased with your satisfaction of your cruise specialist and Dreamlines.
Know that we will continue to serve you from now until departure, when you return and for each of your future Dreamlines cruise vacations. Welcome to our family!
Regards,
The Dreamlines Team
Excellent service and very under…
Excellent service and very under standing
28 septembre 2018
Avis spontané
Réponse de Dreamlines
Thanks for your kind comments Ms. Rosas. On behalf of your cruise consultant, we look forward to further serving you with 5-star service.
Regards,
The Dreamlines Team
Carlos uno de sus trabajadores es una…
Carlos uno de sus trabajadores es una persona increíblemente amable y con gran paciencia nos ayudó para poder disfrutar de nuestras vacaciones. Gracias
27 septembre 2018
Avis spontané
I didn't buy tickets yet
I didn't buy tickets yet, but Sandy, she is good she respond I'm happy so far.
25 septembre 2018
Avis spontané
Réponse de Dreamlines
Thanks Mr. Maskvin and we look forward to further assisting you in planning your cruise vacation.
Warm regards,
The Dreamlines Team
Excellent customer service
Excellent customer service. Explained added perks and took the time to provide us with the best stateroom.
21 septembre 2018
Avis spontané
Réponse de Dreamlines
Dennis,
Thank you for taking the time to provide us with your positive feedback and we are honored to be able to assist you with planning your cruise vacation.
Warm regards,
The Dreamlines Team
They are prompt with response to your…
They are prompt with response to your inquiries. They keep your interest priority when selections for you.
19 septembre 2018
Avis spontané
Réponse de Dreamlines
Jami,
Thank you for your kind review and know that we are here to continue to serve you.
Warm regards,
The Dreamlines Team
Sunny was Awesome!
Sunny was awesome to work with. Pleasant, informative, kind, not pushy. Answered all questions thoroughly. Top notch customer service! She clearly loves her work!
18 septembre 2018
Avis spontané
Réponse de Dreamlines
Dear Mr. Marlow,
Thank you for taking time and for your kind comments about your cruise consultant. Our consultants do love what they do and we are thrilled to know that you had a great experience!
We look forward to wishing you a wonderful cruise vacation.
Warm regards,
The Dreamlines Team
JoAnn was amazing
JoAnn was amazing! She listened to my wants and needs and found the perfect cruise for me.
15 septembre 2018
Avis spontané
Réponse de Dreamlines
Thank you for your kind comments about your cruise consultant. We are thrilled that the perfect cruise was found and look forward to serving you from booking to departure and return.
Regards,
The Dreamlines Team
Good customer consultant service
Good customer consultant service. Dan made a good impression on me about their customer service.
12 septembre 2018
Avis spontané
Réponse de Dreamlines
Thank you for your kind comments and we look forward to serving you for all of your cruise and travel needs.
Warm regards,
The Dreamlines Team
Dan is AMAZING!!!!!
Dan is AMAZING!!!!!! Found us a balcony room on the almost sold-out Norwegian Bliss at a fantastic rate!! Offered to help us with bookings when the time gets closer, and to help with all the other little things that surround a vacation!!! Would HIGHLY recommend to everyone - personal service like this is missing from most other companies!! The fact that he took the time to contact me on my schedule and work with me to make this vacation the best is TOPS in my book!
11 septembre 2018
Avis spontané
Réponse de Dreamlines
Thanks for your kind comments and we are thrilled that you received the 5-start service you deserve and that we pride ourselves in providing.
Warm regards,
The Dreamlines Team
They isn’t a really good company…
They isn’t a really good company patient and found me something in my price range I will be doing business with them my next trip to
11 septembre 2018
Avis spontané
Réponse de Dreamlines
Ms. Hunter,
Thank you for your comments and 5-star review. We appreciate you describing us as a "really good company" and look forward to serving you for all of your current and future cruise needs.
Warm regards,
The Dreamlines Team
Alex was fun and helpful
Alex was fun and helpful. It was my first time booking a Disney Cruise and he made it easy.
7 septembre 2018
Avis spontané
Réponse de Dreamlines
Ms. Bernert,
Thanks for your kind comments and we are thrilled that you found your Dreamlines Cruise Specialist to be fun and helpful.
So pleased that you entrusted us with your vacation planning and wishing you a wonderful Disney Cruise.
Warm regards,
The Dreamlines Team
We are usually Carm riders
We are usually Carm riders. We visit the area multiple times a year. When I went to book ground transportation and saw Carm was 60 dollars higher I started looking for alternatives. Highly recommend this service. Driver was very courteous. We found our new transport company.
6 septembre 2018
Avis spontané
Réponse de Dreamlines
Dear Ms. Allison,
Thanks for taking the time to complete your review. It appears that you reviewed another company - Charm instead of Dreamlines. Hopefully the team at Dreamlines provided you with 5-star service and hope you can update your review to reflect your experience in regard to your cruise booking with us.
Wishing you a wonderful day and warm regards,
The Dreamlines Team
Great customer service
Great customer service. Alex took time and found us different options to make sure we got what we wanted for our vacation.
4 septembre 2018
Avis spontané
Réponse de Dreamlines
Appreciate you taking time to inform us of your satisfaction with your Dreamlines Cruise Consultant.
Enjoy your cruise vacation and thanks for entrusting us.
Warm regards,
The Dreamlines Team
Sunny Levy,was very helpful to me
Sunny Levy,was very helpful to me, she know's her job thank you,very knowledgeable,
THANK YOU.
4 septembre 2018
Avis spontané
Réponse de Dreamlines
Thank you so much for your kind words and for taking the time to provide us with valuable feedback on our staff and service. We will certainly let your agent know that her knowledge and abilities served you well.
Wishing you a wonderful cruise vacation and we look forward to serving you again!
Warm regards,
The Dreamlines Team
My travel consultant Sandy is Great
My travel consultant Sandy is Great. She listens to all your desires and offers even better advise. Would highly recommend her to everyone.
1 septembre 2018
Avis spontané
Réponse de Dreamlines
Dr Ms. Lupinski,
Thanks for taking the time to submit your comments about your satisfaction with the Dreamlines service. We appreciate your time and will advise your consultant of your kind words.
Your endorsement is very important to us as we strive to provide 5-star service each and every day.
Warm regards,
The Dreamlines Team
Our cruise not until 4/19...but so far…
Our cruise not until 4/19...but so far our Agent is doing a great job coordinating the various segments of our trip.
31 août 2018
Avis spontané
Réponse de Dreamlines
Mr. Fogg,
Thanks for the positive rating...we are and will continue to be here to serve you as at Dreamlines, we believe in personalized service from the first phone call until you return from your cruise and beyond. We appreciate you entrusting us with you vacation plans.
Warm regards,
The Dreamlines Team
Very pleased.
I spoke to Dan several occasions before making final decision and Dan gave me everything he promised, and more. I’m very pleased and will use Dan again to book vacations in the future.
30 août 2018
Avis spontané
Réponse de Dreamlines
Dear Ms. Cooper,
Thank you for your kind comments and for taking the time to let us know how pleased you were with the service you received from your Dreamlines cruise consultant.
Wishing you a wonderful vacation and we look forward to serving you.
Warm regards,
The Dreamlines Team
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