Such beautiful food! We ordered a meal for 2 and it was all delicious, easy to cook and such generous portions. Beautifully and carefully packed. My one slight suggestion would be to include a print... Voir plus
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Normally no probs with placing an order, this time couldn't select a delivery date, ie the only date that came up was December 2025, some prices on the website were more than the latest brochure. I... Voir plus
L'entreprise a répondu
The British Porchetta joint was absolutely magnificent. Succulent and very tasty. We had a meal with 5 adults and 4 young children all aged 5 and under. Initially, they all refused any meat. Then... Voir plus
L'entreprise a répondu
Superb, quality products, really tasty. We have tried a range of items (ham, steak & ale pies, cheese and onion pies and Stilton topped pork pies, lemon half chicken and smoked trout pate). Without ex... Voir plus
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À propos de l'entreprise
- Épicerie fine
- aussi dans
- Boucherie-charcuterie
- Charcutier
- Magasin de produits gourmets
- Produits carnés
- Service de livraison des courses
Écrit par l'entreprise
Since 1985, we have been at the forefront of artisan craftsmanship, offering an exquisite selection of luxury produce with an unwavering commitment to quality.
Why Dukeshill
Écrit par l'entreprise
- Our aim is always to exceed your expectations.
- We make our hams, bacon, sausages and other products by hand, the old-fashioned way. We care about flavour and texture rather than speed and yield, so we always give our hams time to cure properly. We use authentic, traditional recipes so you can be sure our meats are full of flavour.
Free delivery on orders over £40
All our products are sent to you fresh and securely packed by next working day delivery
All our products are sent to you fresh and securely packed by next working day delivery, except those parcels going to more remote destinations which may take a little longer. If in any doubt please speak to the customer services team.
Please note, next-day delivery to remote addresses on the UK mainland and UK Islands may not be possible. If next-day delivery is vital, please order before 11am and phone us to check.
For further information please visit our website.
Coordonnées de contact
4,3
Excellent
24 k avis
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A répondu à 89 % de ses avis négatifs
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I have searched long time for good…
I have searched long time for good quality bacon and sausages. I have now found it. A special mention must go to the excellent black pudding . I will be placing another order very soon
2 octobre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for your fantastic review!
We’re delighted that your search for great quality bacon and sausages has brought you to DukesHill, and it’s especially wonderful to hear how much you enjoyed our Black Pudding.
We look forward to welcoming you back for your next order very soon!
Kind regards,
The DukesHill Team
Such beautiful food
Such beautiful food! We ordered a meal for 2 and it was all delicious, easy to cook and such generous portions.
Beautifully and carefully packed.
My one slight suggestion would be to include a printed sheet of cooking instructions - they are available on the website but a leaflet would be most helpful.
7 octobre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for your lovely review!
We’re delighted that you enjoyed your meal for two and found everything delicious, easy to prepare and generously portioned.
Thank you also for your suggestion about including printed cooking instructions. We completely understand how useful this would be and will be sure to pass your feedback on to the team.
Thank you for choosing DukesHill!
Kind regards,
The DukesHill Team
Réponse de DukesHill
Thank you so much for your lovely review!
We’re delighted to hear that your delivery arrived on time and that you’ve been impressed with the quality of our products.
Thank you for choosing DukesHill!
Kind regards,
The DukesHill Team
What I like about Dukeshill is ,the…
What I like about Dukeshill is ,the quality of all it's products, the choice, you are spoilt, delivery and packaging spot on. Go on spoil yourself.
7 octobre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for your lovely review!
We’re delighted that you enjoy the quality and variety of our products, and that our delivery and packaging have been spot on too.
We certainly agree, everyone deserves to spoil themselves with something delicious from time to time!
Thank you for choosing DukesHill.
Kind regards,
The DukesHill Team
After a disasterous previous order…
After a disasterous previous order managed to get things sorted and had another order delivered perfectly- great customer service from Laura Snow-Fall
24 septembre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for taking the time to update us following your previous experience.
We’re very sorry again that your original order didn’t go as it should, but we’re delighted to hear that everything has now been resolved and that your latest order arrived perfectly.
It’s especially wonderful to hear your kind words about Laura. We’ll make sure your feedback is passed on to her, we know she’ll be delighted to hear that she helped turn your experience around.
Thank you for giving us the opportunity to put things right and for choosing DukesHill again. We really appreciate it!
Kind regards,
The DukesHill Team
Easy way to order great food what I've…
Easy way to order great food what I've ordered in past has been excellent bacon ham sausages, delivery was on time with a pleasant driver
1 octobre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for your lovely review!
We’re delighted to hear that you find ordering with DukesHill easy and that you’ve enjoyed the bacon, ham and sausages you’ve ordered from us.
It’s also great to know that your delivery arrived on time and that you had a pleasant experience with the driver. We always want the service to match the quality of the food, so it’s wonderful to receive your feedback.
Thank you for choosing DukesHill, and we look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
Excellent as always
1 octobre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for your lovely feedback!
We’re delighted to hear that everything was excellent as always. Your continued support means a great deal to the whole team, and we look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
Porchetta
The British Porchetta joint was absolutely magnificent. Succulent and very tasty. We had a meal with 5 adults and 4 young children all aged 5 and under. Initially, they all refused any meat. Then the eldest agreed to taste it. And then asked for more! The younger three joined in and before you knew it all children had tasted, requested more and were very happy. All adults commented on how juicy and tasty the joint was!
4 octobre 2026
Avis spontané
Réponse de DukesHill
What a wonderful review, thank you so much!
We’re absolutely delighted to hear that the British Porchetta was such a success with the whole family. We especially loved hearing how the children went from refusing the meat to trying it and then coming back for more, there can’t be a much better compliment than that!
It’s fantastic to know that everyone found the Porchetta so succulent, juicy and full of flavour, and that it helped make your family meal such an enjoyable one.
Thank you for sharing this lovely experience with us. We hope there are many more DukesHill family meals to come!
Kind regards,
The DukesHill Team
Consistency is the byword.
Quick delivery. Well packed. And of course superb quality goods as usual.
Well done one and all 👍🏻
6 octobre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that you continue to receive the consistent quality and service you’ve come to expect from DukesHill. From prompt delivery and careful packaging to the quality of our products, it’s wonderful to know everything arrived just as it should.
We’ll be sure to pass your “well done” on to the team, they’ll really appreciate it! 😊
Thank you for your continued support, and we look forward to welcoming you back again soon.
Kind regards,
The DukesHill Team
The best pork chops ever
The best pork chops ever, so far everything I have ordered has been excellent. Your smoked fish, is delicious. Delivery is always on time. Will be ordering again.
M.Noakes.
5 octobre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for your fantastic review, M. Noakes!
“The best pork chops ever” is certainly a compliment we’re very happy to receive! We’re delighted that everything you’ve tried so far has been excellent and that you’ve particularly enjoyed our smoked fish too.
It’s also wonderful to hear that your deliveries have consistently arrived on time and everything has gone smoothly.
Thank you for choosing DukesHill, and we very much look forward to your next order!
Kind regards,
The DukesHill Team
Excellent food specially the bacon,very…
Excellent food specially the bacon,very easy to order, delivery service is top notch.
6 octobre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for your fantastic review!
We’re delighted to hear that you’ve been enjoying our food, especially the bacon! It’s also great to know that you find ordering with us easy and that our delivery service has been consistently top notch.
Thank you for choosing DukesHill and for taking the time to share your experience. We look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
Christmas order
Normally no probs with placing an order, this time couldn't select a delivery date, ie the only date that came up was December 2025, some prices on the website were more than the latest brochure.
I had to ring on Monday (5th) to place an order, then ring again Tuesday (6th) ie today to ask where my confirmation was.
4 octobre 2026
Avis spontané
Réponse de DukesHill
Thank you for taking the time to leave us your feedback.
We’re very sorry to hear that placing your Christmas order wasn’t as straightforward as it normally is. We completely understand how frustrating it must have been to find that the correct delivery dates weren’t available online, particularly when you then had to call us to place your order and contact us again the following day regarding your confirmation.
We’re also sorry to hear about the differences you noticed between some of the prices in our latest brochure and those displayed on the website. We’ll make sure your comments are passed on to the relevant teams so that these points can be looked into.
We really appreciate your continued custom and hope that, despite the difficulties you experienced when ordering this time, everything with your Christmas delivery goes smoothly from here.
Kind regards,
The DukesHill Team
Good quality and great service
30 septembre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for your lovely feedback!
We’re delighted to hear that you’re happy with both the quality of our products and the service you’ve received from DukesHill.
Thank you for your support, and we look forward to welcoming you back again soon!
Kind regards,
The DukesHill Team
It took three attempts and two weeks to…
It took three attempts and two weeks to deliver four pies. You need to have a word with dispatch..
2 octobre 2026
Réponse de DukesHill
We are very sorry to hear about the difficulties you experienced receiving your order.
Having to wait two weeks and go through three delivery attempts for an order of four pies is certainly not the level of service we aim to provide, and we completely understand your frustration.
We also appreciate your comments regarding our dispatch process. Your feedback will be passed on to the relevant team so that we can understand what went wrong and help prevent similar issues from happening again.
I can also confirm that a member of our team has reached out to you directly regarding your experience so that we can discuss what happened and have the opportunity to put things right.
While we are pleased that your order eventually reached you, it should never have taken this much time or effort on your part to receive it.
Please accept our sincere apologies for the inconvenience and frustration caused, and we hope you enjoy the pies now that they have finally arrived.
Kind regards,
The DukesHill Team
Their courier just dumps the parcel…
Their courier just dumps the parcel with the expensive contents on the back step in the rain without even ringing the bell. Don't buy unless you want to sit on the back step waiting until the courier decides to deem you worthy of a visit. It’s a shame there isn’t zero stars
EDIT
PS After reply by Dukes Hill.
It takes no effort to ring a door bell, so chosen courier is obviously not interested in doing their job. Why should a customer have to give permission for a courier to delivery to somewhere else other than their home? It is beyond belief. As this courier is chosen by Dukes Hill, I can only assume they are cheap to use. I will not be spending my money, again on a product that may or may not go off on the back step on a rainy day and only inches away from a door bell.
30 septembre 2026
Avis spontané
Réponse de DukesHill
We are very sorry to hear about your delivery experience and completely understand how frustrating it must have been to find your parcel left outside on the back step in the rain, particularly without the driver ringing the doorbell or making you aware that the delivery had been made.
We appreciate that our customers are ordering premium products from us and quite rightly expect their parcels to be treated with care throughout the entire delivery process. You certainly should not feel that you have to wait outside simply to make sure your order is delivered appropriately.
For future deliveries, the best thing to do is to provide specific delivery instructions for the driver, including your preferred safe place. These instructions are passed across with the delivery so that the driver knows exactly where you would like the parcel to be left if you are unable to receive it personally.
That said, we completely appreciate that this does not excuse your experience on this occasion. Your parcel should have been handled appropriately, and we are very sorry that the delivery has left you feeling so disappointed.
We will make sure your feedback regarding the courier experience is passed on, as the final delivery is an important part of the service our customers receive from us.
Please accept our sincere apologies again for the frustration and disappointment caused, and we hope we have the opportunity to provide you with a much better experience in the future.
Kind regards,
The DukesHill Team
Bacon produced loads of white stuff when fried
Per my email trail with Chelsie in Customer Services starting over a month ago, I complained that the dry cure bacon I purchsed produced loads of white liquid and some water when it was fried. I sent a photo. The marketing description for the bacon on the web site and brochure claimed (and still claims) 'dry cure, no added water' and 'artisan' curing methods - i.e not like supermarket bacon. And the price was premium.
Chelsie was very polite but could not get the supplier/manufacturer to explain my experience and photo. Just ignored my complaint.
I believe the marketing claims are untrue, and Dukeshill Customer Service is rubbish. Lovely brochures though.
They just lost a customer.
18 août 2026
Avis spontané
Réponse de DukesHill
We are very sorry to read your review and completely understand your frustration, particularly as you first raised your concerns over a month ago and took the time to provide photographs to help us investigate.
We would, however, like to reassure you that your complaint was not intentionally ignored. From what you have described, Chelsie raised your concerns and was trying to obtain further information from the supplier so that we could provide you with a proper explanation rather than give you an answer without having the facts. We are very sorry that this process took so long and, more importantly, that you were left feeling as though nothing further was being done.
We also fully appreciate why you questioned the product description after seeing the amount of white liquid released when cooking the bacon. When a product is described as dry cured and no added water, and is sold as a premium product, it is entirely reasonable for you to expect us to properly address your concerns when your experience appears inconsistent with those expectations.
We take the accuracy of our product information and the quality of the food we sell seriously, and feedback such as yours is important. Where a concern requires input from one of our suppliers, we rely on them to provide the technical information needed for us to investigate properly, but we recognise that we remain responsible for keeping you updated while that investigation is taking place. We are sorry that this did not happen as it should have.
I can confirm that a member of our team has now reached out to you directly regarding your complaint so that we can follow this up with you and hopefully bring the matter to a satisfactory conclusion.
We are particularly sorry to hear that the experience has resulted in us losing you as a customer. We appreciate that an apology does not undo the frustration you have experienced, but we hope the contact from our team demonstrates that we do take your concerns seriously and want to address them properly.
Kind regards,
The DukesHill Team
Although my last review was marked down…
Although my last review was marked down due to lack of notification of omissions, I decided to reorder a third time as the produce IS good. I've just received it and it all looks good again.
Their pastrami is beautiful! Had that before.
25 septembre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for giving us another opportunity and for placing another order with DukesHill.
We’re really pleased to hear that everything arrived as expected this time and, most importantly, that you continue to enjoy the quality of our produce.
It’s especially lovely to hear how much you enjoy our pastrami “beautiful” is a wonderful compliment!
We also appreciate your previous feedback regarding communication around unavailable items. Feedback like this helps us understand where we need to improve the overall experience for our customers.
Thank you again for continuing to choose DukesHill. We hope you thoroughly enjoy your latest order!
Kind regards,
The DukesHill Team
Terrible service
Terrible service. Three phone calls and still couldn’t get delivery. And these companies wonder why the hey are going under.
23 septembre 2026
Avis spontané
Réponse de DukesHill
We’re very sorry to read about your experience and completely understand your frustration, particularly after having to contact us three times and still experiencing difficulties with your delivery.
This is certainly not the level of service we want any of our customers to receive, and we apologise for the inconvenience and disappointment this has caused.
A member of our Customer Service team has now reached out to you directly via email so that we can discuss what has happened in more detail and work with you to resolve the situation.
We genuinely value your feedback and hope we have the opportunity to put things right and restore your confidence in DukesHill.
Kind regards,
The DukesHill Team
As usual, 5 star
As usual, produce was first class. Regularly pick up Barnsley chops and Sirloin joints. Never fails to amaze just how good these are every order. Shout out to the service too, from pickers and packers through to delivery, first rate service all round.
10 septembre 2026
Avis spontané
Réponse de DukesHill
Thank you so much for another fantastic 5-star review!
We’re delighted to hear that the quality continues to impress you with every order, particularly our Barnsley Chops and Sirloin Joints. It’s wonderful to know they’ve become such firm favourites!
A huge thank you as well for recognising everyone involved behind the scenes. From our pickers and packers through to the delivery of your order, it really is a team effort, and we’ll be sure to pass your lovely comments on.
Thank you for your continued support and for choosing DukesHill time and time again. We look forward to your next order!
Kind regards,
The DukesHill Team
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