J Parkers Wholesale Avis 

The quality of plants received was shocking. I ordered a 4 fern mix pack. When I received them two of the ferns were barely plugs, with no root system. I attempted to contact them by phone, however after 1hr 15mins on the phone the line was still engaged. I them contacted them by email. I receieved and automated response stating that they would be in touch within 2 working days. This never happened. My support code was 523326.
I would not use this company in the future

Waited over the 21 days advertised for part delivery of my plants and they have arrived poorly packed, leggy, yellow, broken, and some too big for their packing so squeezed in. Not sure when the rest will be dispatched….I ordered once before and had dead plants on arrival but was told they would come back to life when I planted them….they didn’t. Wish I hadn’t given them a second chance.

Very disappointing experience with plant order received in two deliveries. The first part was supposed to be mixed auricular but have arrived all one colour. It arrived extremely wet, which these plants cannot tolerate. Most likely will have mould spores and will die off. Second part arrived, nemesia, absolutely drowned, each plant mouldy and almost all disintegrated from the mould fallen away from stem and smelling fowl. They also looked like they had been sat somewhere for days before delivery. I have contacted the company three times. No response. I have requested a full refund today. Let’s hope they can manage this without further delay. Terrible service, dead plants, wrong products sent, I cannot recommend this company based on my experience.
I have just seen your reply. If you look at your emails, you will see three from me which clearly outline my issues. Unless of course, you have numerous disappointed customers who have experienced the same!

Plants arrived in great condition. Thanks

Strong healthy plants that were well packed and in perfect condition on arrival.

Out of 24 variety pk of herbs there was only 4 diff types of herb most half dead or dying. Very blunt customer service. Slow delivery, i could have grown from seed myself in less time. All in all i would advize go to a garden centre

Most of the plants arrived in the one week I was away, so I had to organise someone to open them. It would be much more helpful to have an indication of when they were coming rather than the day before.
One of the boxes was very squashed, one of the plants wasn’t in the bag and I don’t understand why so many plants didn’t just come together in one package, instead of coming in separate packages over multiple days?

Healthy plug plants and strong root balls.

Good quality plants and tubers, good communication wrapping and delivery thank you.

Very pleased with my many baby plants and hopefully what they grow into.

Perennials all arrived together in great condition - good size plants easy to pot on.
Zonal geraniums (60) arrived in separate order, one tray seemed to be affected by mould and several were not able to be saved.
Saying that the standard of the plants is exceptional and I’m overall very happy the way my order has been fulfilled (4.5 stars)

Very good plants, beautifully packed.
Good communication.
High recommendation from me.

Quick delivery, Thanks

Delivered within supply time provided
Extremely good value.
In very good condition when delivered, well packaged and watered.
Replanted and seem to be doing well

Good quality products arriving in good time and packaged carefully
Well priced

Great online support when I wanted to add additional items

These plants were half dead on arrival and I wasted several hours trying to revive them and carefully cutting off masses of dead bits. I opened the parcel immediately on its arrival and found the plants so bone dry, the root balls were shrunken away from the pots and their soil was flaking off like powder. I complained to customer services and was told plants are always like that at this time of year and if they actually die, there's a refund guarantee. Great. I've been gardening for more than 40 years and I know what fresh young nursery plants are supposed to look like. I've had better plants from Parkers but maybe they need to review training / supervision of their packers, or to speed up their delivery service.

Just received £60 worth of Dahlia Tubers. Arrived in poor packaging, tubers look dried out and in very poor condition. Many split due to lack of packaging, qualiy looks dubious at best. At the same time received another order for same product from another well known company (cheaper too I might add) complete opposite from J Parkers, perfecly packaged plump good looking tubers. shall not be using J Parkers again, not worth the money and bad quality to say the least.

I have used you’ll for my twelve estates ….My Head. gardeners. Know that.

I want to say this To you’ll.
Last year I bought a honeysuckle. Called American Beauty. From. You’ll. and I thought. It had died in the front of the house ……but. Yesterday. I looked. At. My top bay window and saw the green shoots. And more. So I learnt it shoots in spring …that has made. My spring.

Thank you
Wendy Lawrence -Stewart

Always prompt service, good quality and price.