J Parkers Wholesale Avis 

Bulbs I ordered I couldn’t find elsewhere and I was pleased to be able to purchase them from you. Thank you

Delivered with care

Prompt delivery

Greats service and prices. Delivery clearly communicated.
Plants were in great condition even during a heatwave.

I was very impressed with the excellent customer service that I received from Sukey Singh. I made a telephone call and he went out of his way to deal with my order, he honestly couldn't have done any more. It such a rarity these days not to be put through to an automated pre-recorded bot. Well done J Parker and thank you Sukey!

Small order and it was dispatched and delivered within days and that is not always the case but very pleased indeed. Effective communication, thank you.

Very disappointed. Preordered bulbs ready for autumn container planting, still not here despite being told they would arrive mid August and some end of August. I can go into garden centres and buy bulbs today and for some orders I have had to do that. As for the shrub I ordered no sign of that despite being advised of a mid August delivery period. I feel its not worth preordering when they do not arrive before the garden centres!!

Thanks to Sukey for processing a large bulb order (10k+), making it easy for me and confirming the order has been successfully placed. Steve

I ordered some plants earlier in the year. They did not thrive. Probably down to the weather even though I looked after them. I contacted support. They were super helpful and have arranged replacements with no hassle. Can’t ask for more than that. Thank you.

My hanging baskets were delivered without any liner which has meant that I have to water twice a day, the water runs straight through onto the floor, and if I go away even for a night the flowers die quite rapidly! I am left with very disappointing hanging baskets! I contacted customer service but they did not respond! It just seems crazy to not have a liner!

The order was through evri and took a long time arrive, the box was up on end. All plants were in a sorry state, nearly dead and remaining small stems / leaves were elongated and pale. Brown nearly dead plants was explained away as healthy root balls so plant and water for 4 weeks and will be better... they are more brown now than before after a few days in the garden in shade / light sun and healthy soil - not great and now have found out other friends have had the same experience and lack of giving any care from the seller.

22/7/26 In answer to a response from the seller ...... Customer service unhelpful even after sending photos of the brown plants, no care given from anyone just wait and see - I was excited to receive the plants after seeing the photo on the website and didn't know they would arrive so bad - worse than the free shelves of dead plants in garden centres. Just saying and won't ever buy from you again - my friend nearby has also had bad condition plants arrive and no care given either..... seems a trend - vote with my feet

I have ordered plants twice and they have arrived well packed and in very good condition. The second time of ordering I was charged £4.99 delivery and then got sent an hour later free delivery. I emailed customer service and they explained it was only for a first order but they refunded it straight away no problem. Very good customer service.

Unfortunately on delivery the plants were not in good condition. There was some delay between dispatch and the delivery so the plants were quite dry and distressed. We have only managed to salvage 2 out of the 5 Poppies so not a good experience.

It is the first time I have used this company for plants and I was very disappointed with the delivery time scale which was only made clear after payment was taken . I ordered 3 plants on Tuesday the 30th of june and was a little surprised the estimated delivery was end of August Having questioned this it was explained the plants are picked and packed in season so that they arrive in great condition. It is my fault I didn't read the full terms on there website as it is clearly there but for now I am driving round all my local nurseries and garden centres to see if I could have got these here in the uk and saved myself a big wait .

I recently had an order from J Parker Dutch Bulbs £119, but I’ve been very disappointed with the order. I specifically ordered 48 pink and 48 white calabracha but what turned are 14 in orange- I also lost 9 plants

Excellent customer support and stood by the quality of plants over several orders with a no quibble refund or replacement for any failures. They have exceeded commitment levels beyond any other plant supplier I have dealt with. They are easy to contact by phone or e mail, helpful and respond very quickly.

THE PLANTS ARRIVED WELL PACKED AND IN GOOD CONDITION, ALL HAVE GROWN ON WELL

Inadequate packaging:
Crushed & damaged plants were delivered after waiting nearly 3 weeks.
These fragile expensive plants (~£100) were damaged due to movement in transit caused by completely inadequate packaging!!
Parker’s caused the problem:
​6 large pot expensive plants were lain on their sides in one long box on top of each other with the base of one plant pot on top of the plant underneath. NO NESTING OR DIVIDERS!
Other outlets I’ve ordered from have only used upright, separately pocketed window panelled packaging so handling is obvious!
Printed instructions about package orientation was inadequate - the arrow to guide the haulier on how to orientate the box was only visible once the box was upended.
By the time the handling arrow is visible the plant damage would have happened.
No carry handles to make orientation obvious.

Great choice, excellent prices. Plants arrived in acceptable condition , despite time in transit(not sellers fault). So far all thriving. Will have to wait to see how bulbs perform. Packaging a little excessive, pity the plastic portions could not be recycled. Would not hesitate to buy from Parkers again.

Unfortunately the (£28) plants were lost by the delivery company Evri - who said they would check and get back to me but after 2weeks they didn’t. Rang JParkers, they checked and offered a refund - advising not to wait & see any longer - as the plants would be in poor condition were they to turn up now.
Honest assessment by them. So despite no plants 4⭐️ for customer service.