I've always ordered off JParker but this order the plants arrived dead. They were black and wilted, so called customer services and got no answer, went onto website and filled in my customer orde... Voir plus
L'entreprise a répondu
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I've always ordered off JParker but this order the plants arrived dead. They were black and wilted, so called customer services and got no answer, went onto website and filled in my customer orde... Voir plus
L'entreprise a répondu
Good choice of products and pricing. However, some of my order is almost a month late and some over a week late, the tracking link in the order update email doesn't work, and pasting it into Evri's t... Voir plus
L'entreprise a répondu
Delivery was as expected. As the delivery was SPRING BULBS, I won’t be able to comment on the quality until next year!
Great choice, excellent prices. Plants arrived in acceptable condition , despite time in transit(not sellers fault). So far all thriving. Will have to wait to see how bulbs perform. Packaging a little... Voir plus
L'entreprise a répondu
As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.
Manchester, Royaume-Uni
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Excellent quality , well packaged and arrived when stated.

Réponse de J Parkers Wholesale
It was something of a disaster unfortunately. A lot of broken and damaged plants and some not so good specimen. I am hoping Parker will rectify this as I am sure they would wish to do so.

Réponse de J Parkers Wholesale
Easy to order and great plants. Excellent prices too.

Réponse de J Parkers Wholesale
Excellent choice of plants online.
Easy checkout.
Great updates on delivery.
Really healthy plants delivered in great condition.

Réponse de J Parkers Wholesale
My experience with Parker’s is always excellent, from point of order to delivery, speaking to the Office to order, instructions for delivery and excellent condition of tubers/bulbs, the range of Products is second to none, as a Gardener, Parker’s is always my go to for my Dahlias and Bulbs, I couldn’t recommend them highly enough, Bryan,

Réponse de J Parkers Wholesale
Efficient service, plants healthy and in good condition, as usual. No problems at all. Would recommend.

Réponse de J Parkers Wholesale
I have been a very satisfied customer over the years, but this year I put in a very large order on the 18th of February.
After many phone calls I was told "we have marked your order urgent ".
After waiting over 6 weeks I requested a refund, which i received eventually.
I am very disappointed with the way I have been treated.
Very bad customer service.

Réponse de J Parkers Wholesale
I received my latest order today for 30 ground cover plants. Excellently packaged in packs of 6 with 2 varieties pet pack. Sturdy healthy looking plants which I have now planted in the plot I had prepared previously.

Réponse de J Parkers Wholesale
Just received my order 20 minutes ago. Hydrangeas ordered are tiny , only 1 of 3 have actual green shoots
growing.
3 rose bushes ordered out of luck dip , 2 of them for all
intent purposes are dead. The roots are bone dry
obviously have not been in soil/water or compost for
weeks. One has a UK badge presume it came from there.Even though they are bare rooted the roots should not be this dry. Buds had started growing out of 2 of them but have died.
A bonus packet of seeds is a tiny packed of apprx 8 seeds of Dwarf Snap Bean . big wooh

Réponse de J Parkers Wholesale
I think this company has problems, firstly they did not acknowledge receipt of the order, which was odd as most acknowledgements are computer generated, the order arrived without a list of plants, do they have an I T issue. One plant was damaged, brown tips on the leaves. 6 arrived in the incorrect sized pots. The web site stated that Pittosporum and philadelphus were sold in 9cm pots mine arrived in 7cm pots. After a number of emails about photographs and rulers, the customer service team agreed to consult with the nursery. The explanation was that the pots had come incorrectly sized from a third party supplier. If the nursery doesn't know the difference between a 7 cm and 9 cm pot. I think Parkers have a problem. Also I never got an explanation as to why I got a damaged plant. I have ordered from Parker over a number of years, but this time I felt they were struggling, either through lack of staff or cutting corners in a difficult financial environment

Réponse de J Parkers Wholesale
All plants delivered within timescale quoted, and all good quality.

Réponse de J Parkers Wholesale
As an experienced gardener, I was very disappointed with the quality of plants received, particularly the Coreopsis ‘Limerock Passion’, which arrived severely wilted and clearly stressed. The plants were left in their original pots, watered appropriately, and kept in suitable conditions, yet failed to recover.
What made the experience worse was the resistance to accepting responsibility for plants that were not in a satisfactory condition on arrival. Wilting plants that collapse immediately after delivery is a quality issue, not a care issue.
Due to this experience, I have cancelled all of my remaining orders and will not be ordering again.

Réponse de J Parkers Wholesale
Not a good experience.
Dried out, shrivelled plants- not what I expected or green as described. Several attempts to send photos of poor quality plants. Inbox full, photos too large etc.
when I eventually managed to send some the customer service team said they needed more and clearer photos.
Gave up and accepted ‘bin worthy’ plants and loss of funds.
I cannot recommend the product or service levels.
I ordered two of the sane variety plants from another supplier and they were in a different league.

Réponse de J Parkers Wholesale
Always great quality and value, beautifully packaged

Réponse de J Parkers Wholesale
I have been using Parkers Wholesale for several years. The quality of their bulbs are excellent. My garden is full of thousands of bulbs supplied by Parker’s. Daffodils.. tulips.. alliums .. lilies including Goliath lilies.. I don’t buy from anyone else and would recommend without reservation. GWoods

Réponse de J Parkers Wholesale
Although some of the plants were pot bound, still pleased with the quality and health of the plants

Réponse de J Parkers Wholesale
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