I have ordered several times from the Dvor app and the shipping is usually next business day or two. After that, I am at the mercy of the shipping company, NOT Dvor. They have good prices on some it... Voir plus
L'entreprise a répondu
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Items with wrong color delivered. I wrote an email but received no answer. Absolutely ZERO customer service.
L'entreprise a répondu
Good to great pricing on quality products from a vast array of manufacturers. Once ordered the time between making the purchase and the shipping notification seems a bit of lead time, on the one ha... Voir plus
L'entreprise a répondu
I ordered the Nitecore P23I flashlight, it was an easy and fast order. I do wish DVOR would sell more products to folks in WA state. I understand their concerns about being sued but other companies th... Voir plus
L'entreprise a répondu
4,1
Bien
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I ordered a scope on March 22
I ordered a scope on March 22, and today is May 3. Where is my scope??? They have good prices when I find what I want. Just don't be in a hurry when you want a certain item.
22 mars 2025
Avis spontané
Réponse de Dvor
We have reviewed your order and the tracking information on your shipment. Per the carrier’s policy, a lost package claim can only be filed after at least 15 business days of no movement. Please reach out again if there are still no updates to the tracking information. Our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact info here: https://www.opticsplanet.com/help-center/). We understand that this situation has been frustrating and we apologize for the required delay.
Way too cowardly when interperting state laws.
why let me order something you can't ship to my State? worse, you CAN ship it to my state, as extendable batons are prefectly legal to own in this state, they just cannot be carried outside of your own property. Oh and the delay on the parts of the order you didn't cancel... really? selling things you aren't even sure you can source?
UPDATE POST REPLY
there is NO state law prohibiting the sale of expandable batons, you requested proof I was security or law enforcement. but neither in required to purchase in this state. As to the rest of my review, my order is still held up because you sold something you didn't have ready access to. This has never happend in the past purchasing from you.
14 avril 2025
Avis spontané
Réponse de Dvor
We are sorry for the inconvenience and we appreciate the feedback that you are providing with this review.
Products shipping to an address in the United States are reviewed for compliance with all Domestic restrictions, a summary of which is available on our website using this link.
(https://www.opticsplanet.com/domestic-compliance-policy.html)
We strive to comply with all federal, state, and local regulations, as well as all export restrictions, and that sometimes requires additional information from our customers to ensure that we are following the requirements that have been put in place by the government. It also can result in certain items being restricted from shipping, as it happened with your order.
We hope this helps you understand and that you will give us another chance in the future.
DVOR
DVOR, is always the website I go check for prices. Great products and customer sevice.
1 avril 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to give us this feedback. We appreciate your review and look forward to helping you in the future.
Great product, handled a small issue extremely well.
Great product shipped fast. Unfortunately USPS lost the first item I ordered. A short email to customer service was promptly responded to with the option to refund or re-ship. I chose to have them ship again and had the item in hand very quickly.
Customer service was professional and very prompt with responses.
10 mars 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to leave us this feedback, our customer service team strives to always help with issues like this promptly and professionally. Have a great day!
This company put a 6 pound metal item…
This company put a 6 pound metal item with sharp edges into a single box with no packing or padding and through a shipping label on it and needles to say it poked through the box and damaged my item and now wants to blame everyone else instead of taking responsibility and sending one properly packaged for shipping only recourse I guess is BBB and IDAHO CONSUMERS PROTECTION i think I have bought my last item until this is resolved or maybe I'll just stop payment
26 mars 2025
Avis spontané
Réponse de Dvor
Thank you for taking the time to provide us with your feedback. We are sorry to hear that you have not had a positive experience with us.
We have reviewed your order and can confirm that a Damage Claim has been placed with the shipper due to the damaged item and we are waiting for the resolution on this claim at this time. Once the shipper has completed their review of this claim, we will be contacting you again.
If you need to reach us before then, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).
Purchased an upper receiver
Purchased an upper receiver. From order to front door was under 10 days which is always nice. I’m in AZ so a lot of shipping is usually 4-5 days plus packing time and I think I submitted to order late Friday as well. All in all item arrived promptly, was packaged well, and was on a good sale as well so I can’t complain. Will definitely order again.
27 mars 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to leave us this review. We appreciate your kind words & your business. We look forward to helping you again in the future!
You can't find a better price.
I've been a customer of Dvor for several years now. When you find an item that you want, you can rest assured that's the best price you can find. Dvor's customer service is also top notch. I'd recommend joining Dvor to anyone that meets the qualifications.
4 avril 2025
Avis spontané
Réponse de Dvor
Thanks for sharing your story about purchasing from DVOR. We strive to always make it a great destination for finding gear at a great price!
Been a DVOR customer for quite a few…
Been a DVOR customer for quite a few years. Always check DVOR when I am looking for firearm related merchandise. They are well stocked and have great prices....many times they have had the best price on certain items. Quality products and they HAVE the merchandise.
3 avril 2025
Avis spontané
Réponse de Dvor
Thanks for sharing your experience with DVOR, we look forward to helping you again in the future.
Great prices and speedy shipping
Great prices and speedy shipping. I was surprised to see that several of the items were shipped from Logan Utah which explains how they got here to Salt Lake City so fast.
1 avril 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to leave us this review. We look forward to helping you again in the future!
It is a great company that delivers…
It is a great company that delivers spectacular products at speedy prices and with exceptional prices.
11 mars 2025
Avis spontané
Réponse de Dvor
Thanks for the feedback, we appreciate you taking the time to leave this review. Have a great day!
Great experience and items arrived as…
Great experience and items arrived as described
21 mars 2025
Avis spontané
Réponse de Dvor
Thanks for sharing your feedback with us, we appreciate your review and we'd love to help you the next time you need gear.
Seamless and Easy
Dvor is always a seamless, no-hassle and timely customer experience. Purchases always come on time and in excellent condition.
22 mars 2025
Avis spontané
Réponse de Dvor
We appreciate you taking the time to leave us this review of your experience with DVOR! We look forward to helping you with your next order.
DVOR for all my gear needs
I've been purchasing from DVOR for many years now. They have great gear at great prices.
6 février 2025
Avis spontané
Réponse de Dvor
Thanks for sharing your experience with us, and we appreciate your review of DVOR. Have a great day!
Excwilellent prices
Excellent prices on most things and extremely fast shipping that is usually ahead of what they claim
7 février 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to leave us this feedback and sharing your experience with us. We look forward to helping you again in the future!
I have been purchasing high quality…
I have been purchasing high quality products from Dvor on and off or over ten years. I made an ordering mistake once and their customer service team cleared up with a pleasant telephone call. Good deals, great prices and always an eclectic assortment of goods. I look forward to daily listings.
4 février 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to share your experience with us. We look forward to helping you with your future orders!
Réponse de Dvor
Thanks for the feedback Stephen. We appreciate your kind words and we look forward to helping you again in the future.
Bought a fishing rod it was snapped up…
Bought a fishing rod it was snapped up at the tip due to terrible Packaging it’s been two months and issue is still not resolved.
30 janvier 2025
Avis spontané
Réponse de Dvor
We appreciate your feedback and have reviewed your order with our Shipping group. Our Customer Care team will be reaching out to you shortly with resolution for this issue as there was an issue with how this Rod was shipped to you. Thank you for your patience and understanding as we work with you to make sure this has been addressed to your satisfaction.
If you need to reach us again, our Customer Care team can be reached Monday - Friday, between 9:00am - 6:30 Central Time (contact information can be found here: https://www.opticsplanet.com/help-center/).
Dvor always has great deals
Dvor always has great deals. They carry a little of everything. I have been satisfied with all my purchases.
4 février 2025
Avis spontané
Réponse de Dvor
Thanks for the feedback and we're glad you enjoy the deals we are able to provide thru Dvor. We look forward to helping you in the future.
Good products fair prices
Good products fair prices, and quick shipping.
Every thing we need in today's world.
28 février 2025
Avis spontané
Réponse de Dvor
Your kind words are appreciated, thank you for your review!
Great customer service
Great customer service. Fixed my problem even though it was 100% my fault.
3 février 2025
Avis spontané
Réponse de Dvor
Thanks for taking the time to provide us this feedback. We're glad we were able to help you and we look forward to helping you with your next order!
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