Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Their server is so slow I can’t get anything done ever. Restock pro absolutely sucks. Everything you input takes 24 hours to sync. So it slows you down

Noté 3 sur 5 étoiles

Love that FeedbackFive is set it and forget and the price is really reasonable. Just wish that the notifications for neutral or negative reviews got to me quicker. By the time I get the text message... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Decent for the price. Wish the email notifications for feedback/poor product reviews came faster. Wish they had an AB testing system. Email templates could stand an overhaul. But, you get what you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using Feedback Five software since a long time now and i can say it with guarantee that the software is the best for sending feedback mails to amazon buyers. It gives us many options t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de solution e-commerce
  2. Service e-commerce
  3. Entreprise de logiciels

Écrit par l'entreprise

eComEngine’s cutting-edge operational analytics provide automated, actionable insights at the SKU level to help sellers succeed on Amazon. We make it easy to access and understand the most critical data points so you can protect your brand, manage inventory, decrease FBA fees, and increase profitability. Start a free trial of SellerPulse, FeedbackFive, and/or RestockPro today!


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2,7

Bas

TrustScore 2.5 sur 5

109 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(109)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Would recommend Feedback5

Feedback5 is a user-friendly tool with exceptional customer service. Rachel went above and beyond to keep our account secure and compliant with Amazon terms of service.

8 octobre 2020
Avis spontané
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Réponse de eComEngine

Thanks for the compliments about our tool and our staff. I passed your sentiments on to Rachel!

Noté 5 sur 5 étoiles

Great Customer Service

Great customer service! I have received excellent and informed advice and hands on help optimizing my review campaigns. EcomEngine is a great solution for a busy amazon seller.

11 juin 2020
Avis spontané
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Réponse de eComEngine

We appreciate the review, Art!

Noté 5 sur 5 étoiles

I really love their services

I really love their services, what I love more is the way they help me and the way they are all the time improving.

I love how I can customize my campaigns their tools are so complete.

I really recommend it.

15 avril 2020
Avis spontané
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Réponse de eComEngine

Thank you so much!

Noté 5 sur 5 étoiles

Great Feedback Getter

In the past, I have tried several Feedback products for Amazon and nothing works as well. Nothing has given us the quantity of feedback as has eComEngine.
They have helped me to design the email and it has worked very very well.

2 avril 2020
Avis spontané
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Réponse de eComEngine

Thank you so much for your kind words!

Noté 5 sur 5 étoiles

Highly recommend RestockPro for Amazon Inventory Management

Utilized their RestockPro software for 3 years. Highly recommend. It's one of the few software solutions for Amazon stocking that actually works. Plus their customer support is top notch - they answered questions quickly, resolved my issues when needed and fixed bugs fast. This is what you want and expect from a SAAS company, but so rarely get. 5/5!

24 mars 2020
Avis spontané
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Réponse de eComEngine

Thank you for the compliments about our software and service!

Noté 5 sur 5 étoiles

Fast response even with the current…

Fast response even with the current situation (coronavirus Pandemia). Very nice and helpful answers, even when asking the same several times).
It was a pleasure to have this kind of help!
Thanks

19 mars 2020
Avis spontané
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Réponse de eComEngine

We aim to please! Thank you for your nice words and be safe!

Noté 5 sur 5 étoiles

Cutting Edge Software With Eager Customer Support - a perfect combination!

If you're looking for a software that has remained innovative and competitive in this ever-changing ecommerce climate, eComEngine is your choice. Not only is the software cutting edge, but the team is eager to help and help you make use of their features for the growth of your business. I highly recommend them to everyone.

17 mars 2020
Avis spontané
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Réponse de eComEngine

Wow! We're smiling ear to ear! We strive to make you happy with our software AND our service. Thank you for the awesome feedback!

Noté 5 sur 5 étoiles

Great job

Great job. I have been using this company for the last 5 years and it really helps keep my feedback high.

16 mars 2020
Avis spontané
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Réponse de eComEngine

We love our long-time customers! Thanks for being here with us and thank you for the kind words.

Noté 5 sur 5 étoiles

Great product, great company, great support.

We've been using FeedbackFive for several years now. We've never had any technical issues with it. But beyond the basic functionality, what is also valuable to us is that the company is always providing guidance on best practices for compliance with Amazon policies. They host many informative webinars which have helped tremendously in our utilization of their tools. Even as the Amazon review management landscape shifts, FeedbackFive have continued to offer valuable features and capabilities that we will rely on for the foreseeable future.

13 mars 2020
Avis spontané
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Réponse de eComEngine

WOW Jack! Thank you so much. We try to keep you informed about changes happening in the marketplace, and thank you for giving props to our webinars. You are important and we appreciate you!

Noté 5 sur 5 étoiles

A+ Service from eComEngine

eComEngine is a great resource to turn to if you want help getting reviews from your customers. We use their Feedback Five feature, allowing us to send out emails to our customers and ensure they are satisfied prior to them writing a review. It has been nice to not worry about emailing every customer on our own. Their system is very easy to use, too! Whenever we have had hiccups with Amazon or the system, they have top-notch customer service to help walk you through it. I would recommend them to colleagues.

12 mars 2020
Avis spontané
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Réponse de eComEngine

Thank you, Kristen!

Noté 5 sur 5 étoiles

Amazon FBA Seller? you NEED this program!

I've been using RestockPro (Amazon FBA edition of eComEngine) for 2 years now for my business. This program is what I like to call "peace of mind" because it is the last thing I need to think about or double check to ensure its working properly. It automates not only how many sales im making, but can estimate when average amount of sales as well when i'm out of stock of items. From creating a PO, easy receiving and inventory management, all the way to creating and sending shipments to Amazon - this software does it all. Thank you always to the Restock team for being a useful resource to help me in my business venture, for many successful years to come for both you and me!!

30 janvier 2020
Avis spontané
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Réponse de eComEngine

(insert heart eyes emoji here) Wowza, Chris! Thank you so much. The RestockPro team is always here for you, as is the rest of our organization. Thanks for the nice words.

Noté 5 sur 5 étoiles

Outstanding Platform

I've used eComEngine's solution FeedbackFive for about seven years across several companies. Their feedback solicitation is superb and allows us to not have to devote energies to pursuing feedback for our orders. Any time I've had an issue, I've had phone support within the day with a resolution short after. They listen to our suggestions and have implemented several of them to their platform. Until the day that Amazon doesn't allow for any feedback solicitation, we will be keeping our business with them open.

24 janvier 2020
Avis spontané
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Réponse de eComEngine

Thank you, Jonathan! We're here for you.

Noté 5 sur 5 étoiles

Great Product. Wonderful Service

Great Product. Wonderful Service.
Been using it for about a year now. The product works flawlessly, doing what it claims to do. Customer Service is fabulous - highly responsive.

22 janvier 2020
Avis spontané
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Réponse de eComEngine

Thank you!

Noté 5 sur 5 étoiles

I'm very impressed with their customer service.

I've had the good fortune to work with people from eComEngine on multiple occasions (most recently Rachel), and every time they've gone above and beyond to help solve some of the challenges faced by my team. Along with giving solid advice on how to use their software to the utmost ability (which is very useful for getting customers to review the products and sellers on Amazon) they've done a fantastic job of making sure I understand why and where the various benefits are, in each action.

I'd definitely recommend their web software, and working with their team is the cherry on top for using such a good product.

10 janvier 2020
Avis spontané
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Réponse de eComEngine

Thank you, Adam! We'll make sure Rachel knows she got a shout-out. You're awesome!

Noté 5 sur 5 étoiles

I have been so pleased with the…

I have been so pleased with the eComEngine/Feedback Five staff. Everyone who I have spoken with has been very helpful and with their input, I am confident that I will continue to see positive results with the adjustments that have been made.
Thank you!
Alison

22 novembre 2019
Avis spontané
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Réponse de eComEngine

Wow, Alison! Thank you so much! We value you and really appreciate such a glowing review!

Noté 5 sur 5 étoiles

Very helpful customer service provided…

Very helpful customer service provided to help my campaigns run at peak performance. I saw an almost immediate increase in positive feedbacks left attributed to FeedbackFive campaigns. Wonderful product.

21 novembre 2019
Avis spontané
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Réponse de eComEngine

Thank you so much! Just like you, we care about feedback!

Noté 5 sur 5 étoiles

I am in the middle of evaluating one of…

I am in the middle of evaluating one of their products - so far, very good. What really stands out from the get go is the quality of service - on boarding - support etc. Amazing - really, really top level.

19 novembre 2019
Avis spontané
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Réponse de eComEngine

Welcome to the eComEngine family! We appreciate your kind words so much.

L’expérience Trustpilot

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Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

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