Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Their server is so slow I can’t get anything done ever. Restock pro absolutely sucks. Everything you input takes 24 hours to sync. So it slows you down

Noté 3 sur 5 étoiles

Love that FeedbackFive is set it and forget and the price is really reasonable. Just wish that the notifications for neutral or negative reviews got to me quicker. By the time I get the text message... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Decent for the price. Wish the email notifications for feedback/poor product reviews came faster. Wish they had an AB testing system. Email templates could stand an overhaul. But, you get what you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been using Feedback Five software since a long time now and i can say it with guarantee that the software is the best for sending feedback mails to amazon buyers. It gives us many options t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de solution e-commerce
  2. Service e-commerce
  3. Entreprise de logiciels

Écrit par l'entreprise

eComEngine’s cutting-edge operational analytics provide automated, actionable insights at the SKU level to help sellers succeed on Amazon. We make it easy to access and understand the most critical data points so you can protect your brand, manage inventory, decrease FBA fees, and increase profitability. Start a free trial of SellerPulse, FeedbackFive, and/or RestockPro today!


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2,7

Bas

TrustScore 2.5 sur 5

109 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(109)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have always been treated fairly and…

I have always been treated fairly and the responses have been quick. They even found an issue with my account and brought it to my attention before I noticed it. They're on top of their stuff!

19 novembre 2019
Avis spontané
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Réponse de eComEngine

We aim to please! Thanks for your kind words.

Noté 5 sur 5 étoiles

Very helpful!!

Very helpful!!! I hope all agents will be like Lisa. She really explained everything is short and easy way. Salamat

18 novembre 2019
Avis spontané
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Réponse de eComEngine

Thanks so much!

Noté 5 sur 5 étoiles

Excellent Tool & Awesome Support!

The title says it all !!! I've been working closely with eComEngine trying to optimize our campaigns. They are very prompt and knowledgeable. You are awesome, Rachel. Thank you for all the assistance.

5 novembre 2019
Avis spontané
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Réponse de eComEngine

Thank you so much! We agree, Rachel IS awesome!

Noté 5 sur 5 étoiles

Probably the best customer service of…

Probably the best customer service of all our Online Amazon Services providers. Very accessible, very helpful, very friendly and always get the job done. Thanks Franz & staff.

1 novembre 2019
Avis spontané
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Réponse de eComEngine

Thanks for the kind words!

Noté 5 sur 5 étoiles

Their product works exactly as they…

Their product works exactly as they said. Tools seem intuitive. Most importantly, they have great customer support which makes everything easier for us and gives us confidence that they holding our hands throughout the process. DEFINITELY RECOMMEND.

22 octobre 2019
Avis spontané
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Réponse de eComEngine

Thank you for the compliments about our software and our staff!

Noté 5 sur 5 étoiles

Restock Pro is one of my favorite…

Restock Pro is one of my favorite Amazon related softwares. I can't tell you how much money I've saved by keeping in stock and also not getting overstocked and paying for unnecessary storage fees. I used to have this elaborate system of spreadsheets that I would have to organize and spend time setting up each week, but once I started using this software it was all there ready to for me to make decisions with. My only complaint is that they don't have an API to link to my inventory in my 3PL warehouse and I have to manually update that. But they said they are working on it, so can't wait for that! It will be practically perfect at that point.

1 octobre 2019
Avis spontané
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Réponse de eComEngine

Thank you so much for the wonderful comments, and for suggestions to update RestockPro! You rock!

Noté 5 sur 5 étoiles

We use and recommend FeedbackFive

We've been using FeedbackFive since 2015. Great for feedback management. Very easy to use and integrate. Reports show not only seller reviews but also product reviews. They work with all marketplaces. Customer service is really good too.

30 septembre 2019
Avis spontané
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Réponse de eComEngine

Thank you so much for the kind words!

Noté 5 sur 5 étoiles

I recommend Feedback Five ...

Good product, everything is convenient, no drops.
Wish, to compose more flexible conversations, need more tags:
estimated arrival, carrier name, exact time of receipt ...
This would create a more human-like letter.

12 septembre 2019
Avis spontané
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Réponse de eComEngine

Thank you for the compliments of our tool and for the feature requests!

Noté 5 sur 5 étoiles

I'm a skeptic, but...

I'm a skeptic. And a hard person to please. Some might call me demanding. I expect a lot of the products I use. I expect them to work as promised. I expect them to help me grow my business. And if I have a problem or a question, I expect prompt, accurate support.

All boxes checked. I'm a long-time user of Restock Pro and Feedback Five, and attribute my ability to scale my business to both products....but especially RSP. Highly recommended.

10 septembre 2019
Avis spontané
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Réponse de eComEngine

WOW! What fantastic words. We can honestly say that it's customers like you that inspire us to do our very best every day. You rock! Thanks so much.

Noté 5 sur 5 étoiles

Very impressed!

Our company has been using the Feedback Five platform for over a year now and we're always very impressed by how easy and straightforward it is to use. It's also always a pleasure to communicate with the Feedback Five team whenever we have questions, and they were extremely helpful when it came to designing an email template for us. Very impressed, thank you!

29 juillet 2019
Avis spontané
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Réponse de eComEngine

Thank you! We aim to please :)

Noté 5 sur 5 étoiles

Easy to Use and Worth It

We use Feedback Five for feedback and review management on Amazon and we are very happy with it! It is easy to use and the support is great if we ever have questions.
Would recommend.

24 juillet 2019
Avis spontané
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Réponse de eComEngine

Thank you so much for the kind words!

Noté 5 sur 5 étoiles

Superb Mailing Platform by eCOmEngine "Feedbackfive"

I have been using the software "Feedback Five" for almost 2 years now, and I am totally satisfied with it. They always come up with innovative ideas and designs and quite friendly to approach.

I would say wonderful customer service and an awesome customer-centric platform.

24 juillet 2019
Avis spontané
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Réponse de eComEngine

Thank you so much for the kind words! We aim to please.

Noté 5 sur 5 étoiles

The Best All Around!

eCom Engine approached me to offer me a specially designed template. They are constantly looking to come up with great ideas to better serve their customers! The service was great! They kept redesigning my template until I thought it was just perfectly suited to my needs! All with a smile! They answered their emails promptly and courteously too :)
It was a please working with them!

24 juillet 2019
Avis spontané
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Réponse de eComEngine

We're so glad you're happy with your template! Thank you for your kind words.

Noté 5 sur 5 étoiles

Very quick and conversational process…

Very quick and conversational process to put together a nice review request template with just the right amount of brand voice. Franz was very helpful in providing suggestions, different layouts to choose from, and tailoring to our business!

23 juillet 2019
Avis spontané
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Réponse de eComEngine

Thanks so much for your kind words!

Noté 5 sur 5 étoiles

Effective & simple platform to build and execute email campaigns

Platform is easy to navigate. Simple yet effective email campaign development & execution. Wonderful customer support. Couldn't be happier. Elena helped me with a question I had and was able to resolve my dilemma within minutes. :-)

10 juillet 2019
Avis spontané
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Réponse de eComEngine

What a fantastic review, Sam! Thank you so much. We'll let Elena know you are pleased.

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