Banner for Eden Mobility - Hartlepool

Eden Mobility - Hartlepool Avis 

60
TrustScore 5 sur 5

4,8

York Road 113, TS26 9DL Hartlepool, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Went in shop looking for a boot scooters luckily Dawn was there to help, she explained about boot scooters showed me how to fold it up then told me bit too heavy for me, Dawn was so helpful not pushy... Voir plus

Noté 5 sur 5 étoiles

Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dawn was a fabulous help today. Visited the store in the early stages of accepting my need to be an ambulatory wheelchair user. She was kind, polite & knowledgeable about the products on offer/what mi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband and I called into the Hartlepool store today 3/6/2026 to look at mobility scooters and chairs, we were served by Anna who’s service was outstanding she was so helpful and made us feel com... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Coordonnées de contact

  • York Road 113, TS26 9DL, Hartlepool, England, Royaume-Uni

  • 01429 808340

4,8

Excellent

TrustScore 5 sur 5

60 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(60)

1 498 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best experience very chatty and funny…

Best experience very chatty and funny and professional would definitely buy from their again very friendly would 100% recommend her name was Dawn Conroy is such a star

23 juillet 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Hi Emily-rose,
Thank you for your fantastic review! We’re so glad Dawn made your visit such a fun, friendly, and professional experience. She truly is a star, and we’ll be sure to pass on your lovely feedback!
Warm regards,
The Eden Mobility Team

Noté 5 sur 5 étoiles

So friendly and helpful thank you very…

So friendly and helpful thank you very much, highly reccommended

17 juillet 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Hi Kath,
Thank you so much for your kind words! I'm really glad to hear you felt supported and found the experience friendly and helpful—it means a lot. Your recommendation truly brightens our day. If there's ever anything else you need, don't hesitate to reach out.

Warmest regards,
The Eden Team

Noté 5 sur 5 étoiles

Absolutely fantastic service

Absolutely fantastic service. Very pleasant, friendly and helpful. Dawn Conroy is an absolute asset.

14 juillet 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Hi Jennifer,

Thank you for your fantastic review! We’re so pleased you had such a positive experience, and we couldn’t agree more—Dawn Conroy truly is an asset to the team. Your kind words mean a lot, and we’re always here if you need anything in the future.

Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Dawn was fantastic with us nothing was…

Dawn was fantastic with us nothing was to much trouble she went through everything patiently and was comfortable to discuss things with 100 % recommend her

10 juillet 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Hi Lisa,

Thank you for your lovely feedback! We're so pleased to hear Dawn made you feel comfortable and supported throughout. She’ll be thrilled to know you appreciated her help. Thanks again for the recommendation!

Best wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Dawn was first class

Dawn was first class. Knowledgeable, courteous, friendly and extremely helpful. Everything customer relations should be. 11/10 if it was possible

10 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Recently purchased a used mobility…

Recently purchased a used mobility scooter from the Hartlepool Branch being a first time user I (and my wife} had many questions to ask the sales person ,Dawn in our opinion was exceptional in answering our queries and giving answers we would never have thought of.
She made the whole experience clear and helpful ,can only thank her for her assistance well done Dawn.

22 mai 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Thank you for your feedback. It's great to hear what a good job Dawn is doing.

Noté 5 sur 5 étoiles

Dawn Conroy was very pleasant and very…

Dawn Conroy was very pleasant and very helpful. She made the experience easier. Dawn was very good at her job

30 mai 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Thank you for your kind words. It's great to hear what a good job Dawn is doing.

Noté 5 sur 5 étoiles

Popped into the hartlepool branch

Popped into the hartlepool branch, what a pleasant experience due to my disability needed to bye good grip knife and fork really helpful sales women will be going back to bye toilet seat riser👌

24 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Scooter Purchse

Dawn was very informative and helped us no end in making our decision on which scooter was the best for us.

28 avril 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Thank you for your feedback, we’re glad Dawn has been able to assist you with choosing a mobility scooter that meets your requirements.

Kind regards,
Eden Mobility

Noté 5 sur 5 étoiles

Hi just won't to say dawn Conroy …

Hi just won't to say dawn Conroy is the best as she all ways takes the time to make shore you are getting the best help and the right product that is right for your needs and is not just about getting a sale like most dawn takes the time to get to no you and what you are looking for and gives 100% to helping everyone that comes to her beautiful shop get the best service and support I would not go anywhere else now as I no I'm in good hands so if anyone is looking for a product and not shore come here and you won't be disappointed trust me many thank to all the staff at Hartlepool branch A+++++++

22 avril 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Thank you for your kind words, Martin! We always strive to deliver outstanding customer service. The Eden Mobility Team look forward to your next visit.

Kind regards,
Eden Mobility

Noté 5 sur 5 étoiles

Dawn conroy eden mobility hartlepool

I saw Dawn conroy at Eden in hartlepool I been dealing with Dawn since 2018 there is no other person I would like to deal with she professional friendly caring polite and helps every way possible she needs a pay rise thank you Dawn ur a star

22 avril 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Thank you for the Feedback Barbara, Dawn will be overwhelmed by your kind comments. We’re glad our team has been able to deliver a professional, friendly and caring service during your visit.

Kind regards,
Eden Mobility

Noté 5 sur 5 étoiles

A Happy review by a customer

On Monday 7th of April I went to the Hartlepool York Rd Eden Mobility store to look at reclining chairs the manager Dawn was very helpful and intuitive as to my requirements after I explained my multiple sclerosis problems I was shown and a demonstration of the
EDEN ARIES GRANDE/GREY/LUX 1 recling chair I didn't want to get up out of chair Dawn was cheerful happy and knew what she was talking about and explained everything while answering all of my questions

7 avril 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Thank you for your feedback, we’re glad our team has been able share their knowledge of our rise and recliner chairs. We hope that we have been able to help you today and have made your journey to our store worthwhile. Our team looks forward to your next visit.

Kind regards,
Eden Mobility

Noté 5 sur 5 étoiles

I went to this shop with a naber…

I went to this shop with a saber she got 2 nobility scooters and the lady was very helpful and was very good maner and helped I love that shop as the lady is very friendly ❤️

31 mars 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Thank you for your kind words, we're glad our team has been able to assist you today.

Kind regards,
Eden Mobility

Noté 5 sur 5 étoiles

Dawn the assistants service was amazing…

Dawn the assistants service was amazing very polite never tried to sell us something we never wanted she Is a credit to the company 😀

21 mars 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Hi Arthur, Dawn will be delighted to hear your positive feedback! Thank you so much for taking the time to leave us a review - your feedback is very important to us.

Noté 5 sur 5 étoiles

Dawn the manager was very helpful

Dawn the manager was very helpful. Also polite and courteous. I will definitely be shopping there again.

21 mars 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Thank you Mr Armstrong,

Dawn and the rest of the Eden Mobility team look forward to your next visit.

Kind regards,
Eden Mobility

Noté 5 sur 5 étoiles

Went into my local Eden Mobility Shop…

Went into my local Eden Mobility Shop in Hartlepool to buy a lazy-boy chair on Saturday 15th February. I was helped by two very well turned out professional ladies. They were both very informative and friendly. Asking questions about what I wanted to get exactly what I needed. Ordered on the Saturday and delivered on the Wednesday. Would not hesitate to recommend this shop.

15 février 2025
Avis spontané
Logo de Eden Mobility - Hartlepool

Réponse de Eden Mobility - Hartlepool

Thank you for the lovely feedback, we're glad our team has been able to help you out. We hope you enjoy your new chair!

Kind regards,
Eden Mobility

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus