Elephant Avis 

Simple to get good value

App is slow and annoying to keep passcode entry even with face bio. Charge to change number plate is ridiculous.

My car insurrance renewal came through which first looking at the notification figure seemed fine however when aIaccessed all the relevant documents the figure was different over £400 more! Very deceiving. Other providers came in at raound the lower price so I rang the insurers. The woman admitted the original numberhad been incorrectly entered. Said if I reduced the price of my vehicle or removed my second driver she could run the quote search again...but why would I want to remove the driver but this would still not give me the original quote price which I had used to do comparison with other insurers and it seemed balanced and reasonable. The woman could not provide any rational for my insurance going up more than £400. I genuinely did not feel like a customer I actually felt like they can manipulate the prices to anything... it certainly did not feel right to me and I would NOT reccommend ELEPHANT FOR CAR INSURANCE, in my opinion you'll get a better price and more honest service elsewhere

All good professional polite and quick service
fair price thanks.

Do not use Elphant for multi car! If you happen to sell a car mid term,. there is a £15 admin fee (even though you do it yoursefl online) and a removal fee of £25. Then you premium on the 2nd car goes through the roof, and guess what - if you remove the 2nd car as you have a cheaper quote elsewhere, then theres another £15 admin fee and a removal fee of £25. Rip off.

I spoke to a young lady who explained to me most of the insurance cover, and was very attentive to my questions, today's insurance has become like a restaurant menu, you need time to choose the proper and affordable cover,

Easy to use but overpriced.

Process was easy
The elephant system was easy to follow

I took out car insurance in January. It was such a painful experience trying to arrange it online I ended up calling them and got put through to an offshore call centre. I specifically told the person I wanted at home breakdown cover included which he insisted was included. Lo and behold when I needed that cover at the weekend it wasn't included. I will never use these clowns for anything ever again.

very easy to apply

Very good service

Very friendly

Very satisfying easy and straightforward. Price and quality of service was excellent. Customer service second to none. Thanks.

Straight forward procedure

Very professional

Very easy to obtain quote and easy to insure vehicle, offering competitive rates. Documentation almost immediately available

Very nice service and very good Coustomer service and very nice quote…..

We had the awful experience of a car write off. I was dreading the whole insurance experience, I was really pleasantly surprised by elephants response.
They were responsive efficient and very helpful.
What was an awful experience elephant made it as easy as possible to deal with
Genuinelry surprised as I wasn't expecting that, especially from an insurance company!!
Thanks elephant for not making it worse

I got my insurance approved and I have made the payment after 1 week they send me a letter and email me there is something wrong information provided by me my friend help me to get the insurance he is a broker he help to find best price for my car insurance they mentioned in the letter reach out us in 7 days if not we will cancel the policy what is the difference in broker and personal all the details are same they do it every day so they no better company with better price they have cancel my policy with no reason now I have to pay extra money to get my car insurance I will not recommend any one of my to buy this insurance from this group.