Incredible creation and my kids loved every second of it. They’ve gotten used to it each year now that they look forward to Santa’s message before going to bed on Christmas Eve. Such a magical momen... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The kids enjoyed it, however I have to say this year video was longer than the previous year 2024 or perhaps there were additional things that didn’t have to be there, which made the video feel lo... Voir plus
L'entreprise a répondu
Magical. I wasn’t expecting much after seeing it on a sponsored ad last minute on Xmas Eve but gave it a go and it far exceeded my expectations. Very customisable and personalised with lots of... Voir plus
L'entreprise a répondu
Holy moly, was this ever a treat! Honestly I wasn't expecting much, just a couple of minutes of stock footage with the odd AI sentence thrown in but my god was I pleasantly surprised with the results.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Bring joy to your loved ones with a free personalised message from Santa Claus.
Coordonnées de contact
House A, 1st floor, Edisonstraße 63, 12459, Berlin, Allemagne
- mail@elfisanta.com
- www.elfisanta.com
4,1
Bien
258 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Thank you so much for creating such a…
Thank you so much for creating such a magical experience!
The video was incredibly sweet and truly felt like a real Christmas fairy tale. The quality of the video was excellent, very clear and professional, and I really appreciated that the video was long and detailed — it made it even more special for my child.
The only suggestion I would have is to allow more flexibility when creating the video — for example, the ability to upload more photos and add more personalized information about the child in a free-form way, rather than choosing only from preset options.
Overall, we absolutely loved the video. Thank you again for gifting our family such a beautiful and memorable holiday moment!
12 décembre 2025
Avis spontané
Réponse de Elfi
Thank you so much Zalina for your kind words and feedback!
The mom photo was cut off in the video
The mom photo was cut off in the video! 😢
12 décembre 2025
Avis spontané
Réponse de Elfi
Dear Brian, please contact us by email to: mail@elfisanta.com, in this way we can explain you how to edit the video.
This is the best gift to send children
This is the best gift to send children. Every year the movie is different and when you put pictures, you can see them growing up. The children love it!!
1 décembre 2025
Avis spontané
Réponse de Elfi
Thanks Franceen!
this was so cute
this was so cute! my 3 year old son absolutely loved it. it was easy to order and they got it back to me within the hour! thanks so much ill be doing this again next year.
7 décembre 2025
Avis spontané
Réponse de Elfi
Thank you so much Katelynn!
This is my fifth year getting a video…
This is my fifth year getting a video for my son. For the last three years he asks if Santa sent his message. Live your product and have told all my friends and coworker many of whom now order for their children.
10 décembre 2025
Avis spontané
Réponse de Elfi
Thank you so much, Sean, for being part of your Christmas tradition!
Loved this video
Loved this video! Recommend to everyone! It came really quick( within the same day)
5 décembre 2025
Avis spontané
Réponse de Elfi
Thank you so much Jenni Susen!
The quality of the product is…Outstanding.
The quality of the product is outstanding.
29 novembre 2025
Avis spontané
Réponse de Elfi
Thank you so much, Tim, for your kind words!
I understand the fear BUT this is a great choice!
I didn't think this would be the quality that it is. They do a perfect job of making the add ons blend into the story. Well worth the cost!
4 décembre 2025
Avis spontané
Réponse de Elfi
Thank you so much for your words Fred!
Réponse de Elfi
Thanks Michael.
that was amazing personalized video…
that was amazing personalized video from santa claus:)
23 novembre 2025
Avis spontané
Réponse de Elfi
Thanks Molly!
It was the most amazing experience
It was the most amazing experience, my son was so happy and we had happy tears. It blew me away to be honest I was so impressed by how easy it was to make.
13 novembre 2025
Avis spontané
Réponse de Elfi
Thank you so much for your lovely words Susanne!
Réponse de Elfi
Thanks for your feedback Melanie.
100% recommend purchasing
100% recommend purchasing. The video is amazing. The pronunciation of the children’s names was perfect. They absolutely love it! I paid for the 2 hour turn around and had the video in my e-mail in just over an hour. You will not be disappointed!
1 novembre 2025
Avis spontané
Réponse de Elfi
Thank you so much for your words Zac!
Name Mispronounced
My grandson, Levi, pronounces his name “Lee-Vi”. Santa pronounces it as “Levy”. Other than that, I’m very happy.
24 octobre 2025
Avis spontané
Réponse de Elfi
Dear Brian, thanks for your review. Please contact us by email to: mail@elfisanta.com, in this way we can explain you how to correct the pronounce of the name.
Had a teary eye while watching the…
Had a teary eye while watching the video. Surprised it was 10 minutes long! Really lovely Christmas story, definitely gives you a warmth in heart ❤️🎅
30 octobre 2025
Avis spontané
Réponse de Elfi
Thank you so much for your lovely words Kristiāna!
It was a beautiful video
It was a beautiful video. Seeing the joy on my son’s face was priceless. Well put together video.
20 décembre 2024
Avis spontané
Réponse de Elfi
Thank you so much Justine!
Great surprise!
My 4 year old was so happy to see her Santa video message! Her eyes were so surprised and she have the biggest smile!!! I love seeing her face glow!!!
24 décembre 2024
Avis spontané
Réponse de Elfi
Thanks Red!
Oh my!!!!
Oh my! My kids are 9 and 10 and they say they don't believe in Santa. Guess what? Even my mom believes in him now! Thank you so much for whoever created this! I cannot wait for next year to purchase again! It would be nice to have an option to do this for my husband lol. He loved it! We almost cried!!!
24 décembre 2024
Avis spontané
Réponse de Elfi
Thank you so much for your kind words Olivia!
The video was great and my grandkids loved it!…
The video was great and my grandkids loved it. They only thing that needs improvement was when you add pictures of other family members you can only pick mother or father or grandmother or grandfather for the comment. So, I had to pick the mother and grandfather instead of being able to include all 4 in the comments.
24 décembre 2024
Avis spontané
Réponse de Elfi
Thanks for your feedback.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.