Incredible creation and my kids loved every second of it. They’ve gotten used to it each year now that they look forward to Santa’s message before going to bed on Christmas Eve. Such a magical momen... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Incredible creation and my kids loved every second of it. They’ve gotten used to it each year now that they look forward to Santa’s message before going to bed on Christmas Eve. Such a magical momen... Voir plus
L'entreprise a répondu
The kids enjoyed it, however I have to say this year video was longer than the previous year 2024 or perhaps there were additional things that didn’t have to be there, which made the video feel lo... Voir plus
L'entreprise a répondu
Magical. I wasn’t expecting much after seeing it on a sponsored ad last minute on Xmas Eve but gave it a go and it far exceeded my expectations. Very customisable and personalised with lots of... Voir plus
L'entreprise a répondu
Holy moly, was this ever a treat! Honestly I wasn't expecting much, just a couple of minutes of stock footage with the odd AI sentence thrown in but my god was I pleasantly surprised with the results.... Voir plus
L'entreprise a répondu
Bring joy to your loved ones with a free personalised message from Santa Claus.
House A, 1st floor, Edisonstraße 63, 12459, Berlin, Allemagne
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have purchased six videos with Santa from Elfi starting in 2017 and look foward to adding more in the future! While the videos are great, its the gift of creating Christmas memories for my grandsons to enjoy for years to come that is most important to me. Long after they have forgotten the toys they received they will have these videos from Santa! The production value and the opportunity to personalize them for each child is wonderful. My only concern is running out of new videos to use. While the technology used today is quite good, I would love to see how much better these could be with a good AI program!
Thank you so much for making these possible. I can imagine my grandsons watching these with their children one day!

Réponse de Elfi
Everything perfect! Thank you and Happy New Year to all of you!

Réponse de Elfi
A description of what the requested photos will be used for would be helpful. This years video asked for family photos, but provided no context. Once I received the video I discovered the part which says, "they announced the contest winners, we know who loves you the most" and it then proceeds to say "Mom and Dad, and Mom and Dad". It looks and sounds strange. I was asked for photos of family, but if I knew more about why it is asking for a type of photo I would not have submitted two photos of both my wife and I. Unfortunately we do not have any other family members still alive, so I would have submitted one photo of me and one if my wife.

Réponse de Elfi
Great video! The kids were excited watching and listening to Santa's advice.

Réponse de Elfi
Did exactly what was promised on content, quality and delivery time. Couldn't fault it.

Réponse de Elfi
Love my ornament. My dog came out perfect! I can use it as a keychain..

Réponse de Elfi
Everything is amazing. They are keeping the Christmas spirit alive. Also very well priced. The only issue I have is that they do recordings by a voice actor each year so if your child's name has never been recorded, you'll have to ask them to record it and wait till the next year. Other than that, perfect, especially as present that can be given from overseas easily.

Réponse de Elfi
This was just a magical experience for my son this Christmas, and we will definitely be making this a new tradition going forward. Thanks Elfi!

Réponse de Elfi
Paid extra for the phonecall and received 2 videos to watch, one with and without phonecall but both videos are the same, so I wouldn't recommend paying extra for the phonecall.

Réponse de Elfi
This was incredible, I loved it (probably more than my kiddos), the video was a little too long to keep my kids entertained.

Réponse de Elfi
My kids were very happy. They really felt the presence of Christmas and ofcourse Santa. I loved it too! Thank you Elfi! Happy Holidays! ♥️

Réponse de Elfi
I was skeptical at first but it turned out better than expected. My kids over it and my son asked to watch it multiple times a day leading up to Christmas. I will be doing it again every year.

Réponse de Elfi
Absolutely amazing! The kids loved it! Such a great video!

Réponse de Elfi
Absolutely ridiculous we haven't recieved our order! Disappointed expecting it on Christmas and it's not here.
I want a refund!!

Réponse de Elfi
Every year from 7years video from santa bringing to our house real magic, daughter is very happy and she still believes in it. Videos are real and good quality

Réponse de Elfi
It was very well done with just a few short answers. The children loved it and it is very affordable for anyone.
We will be doing it again

Réponse de Elfi
The quality of the videos are fantastic! Easy to use and quick turn around time.

Réponse de Elfi
Very easy to create letters. Reasonable cost. I didn't order until December 9th so hoping they arrive soon. My adult children, 39 and 41, mentioned that Santa did not send them a letter this year! I think they enjoy receiving now more than when they were little ones!

Réponse de Elfi
My 5 year old was extremely excited to get his Santa video! He hasn't stopped bringing it up, in one way or another, a week later. It was truly magical for him to experience.

Réponse de Elfi
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.