Embrace Financial Services Avis 

2 231
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

Danielle made the process very simple and easy, from talking over the phone to her answering my queries through email. She always got back to me and advised appropriately when I needed the support. M... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Embrace before.,They are well organised and make the remortgage process straightforward. Assif has worked with me previously. He has a relaxed helpful manner and I am grateful for the advi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mike Sellers is a wonderful mortgage advisor to have, really makes the process easy. I wouldn’t trust anyone else other than Embrace, they’ve looked after us ever since we first started house hunting... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Whilst organising a mortgage for our first home we had Hardip Lota as our Broker and he was fantastic! Very helpful in sorting us the mortgage that suited us best and also gave helpful advice for othe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. aussi dans
  3. Conseiller financier

Écrit par l'entreprise

Embrace Financial Services have mortgage advisers across the UK who will give expert advice and guidance throughout the mortgage process – giving you your precious time back. We are open 7 days a week, from 7am until 10pm Monday to Friday.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
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4,9

Tous les avis

(2 231)

351 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Louise Burrows

Louise Burrows was amazing, listened to what we wanted and a very quick an easy process.
To save a few pennies this day and age is amazing.
Would highly recommend

15 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

Thank you for your lovely review. We’re so pleased to hear that Louise listened to your needs and made the process quick and easy. Saving money where possible always makes a difference, and your recommendation means a lot to us!

Noté 5 sur 5 étoiles

Highly recommended

Angela is a lovely lady who made our dream house become a reality! Highly recommend her she is very knowledgeable and such a genuine person who just wants to help you get the best possible results

Second time using Angela and will continue to do so! Again thank you for everything

16 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that your experience with Angela was so positive and that we could help you achieve your dream. Thank you for your continued trust and for sharing your kind words!

Noté 5 sur 5 étoiles

Wonderful experience

We had a wonderful experience with Embrace. Louise Burrows was very helpful and kind. She kept us up to date the whole way through. Highly recommend

8 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that you had a wonderful experience with Louise! It's great to know that our team member was helpful, kind, and kept you informed. Thank you for your recommendation!

Noté 5 sur 5 étoiles

Philip was so helpful with everything

Philip was so helpful with everything. It was our first time getting our house so we had no clue. He was so kind and nice even when I kept asking to explain stuff again and again. 10/10 recommended!!!

10 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that you had such a positive experience with Philip! We appreciate your recommendation and are so glad we could help you navigate getting your first house.

Noté 5 sur 5 étoiles

Louise Burrows

Louise was fantastic at going through protection options for us when we renewed our mortgage. She found us a much better package with a better level of cover to suit our family needs at a price that suited us. Excellent communication throughout. Thank you Louise.

14 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that you had such a positive experience with Louise. It's great to know that we could find a protection package that better suits your family's needs. Thank you for your feedback.

Noté 1 sur 5 étoiles

Terrible experience

We had a terrible experience with Embrace. Our 5 year deal was due to end and we needed to remortgage. We delt with Matthew. At first it was positive saying we would be able to remortgage and clear existing debts. After two months of calling and emailing for updates, Matthew responded informing us that he could not find a well known high street lender that we could remortgage with, that we would have to look at more obscure lenders. Another week passed with no contact. We recieved a phone from Richard and we informed him of the limited contact and updates. Richard advised that he would message Matthew and someone would be in contact. Weeks went by and we had lost all trust that Embrace could help so chose to find another company. A week later we had an initial fact finding appointment and in the days after a mortgage in principle with a well known high street lender covering all existing debts. We would not recommend this company to anyone. Leaving customers worried without any answers. No alternatives offered. Shocking customer service.

6 octobre 2025
Avis spontané
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Réponse de Embrace Financial Services

Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you encountered during your remortgage process and the lack of communication you experienced. We understand how worrying this would have been, particularly with your deal coming to an end, and we regret that we did not meet your expectations. Your feedback is important to us and highlights areas where our service fell short. Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

I am a first time buyer

I am a first time buyer, and I had the pleasure of working with Lois to secure my mortgage. When I say “working with” what I really mean is I sent Lois what paperwork she needed and then I sat back and let her work her magic. Lois is incredible and she made this whole process extremely easy. I didn’t once feel stressed, as Lois handled EVERYTHING. She explained everything clearly, and sought the best rate for my circumstances. I am so, so thankful to her for such an easy journey. I will be sticking with her for as long as I have a mortgage, that’s for sure! Thanks so much Lois!

7 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're so happy to hear that your first-time buyer experience was made so easy. It's wonderful to know that the process felt stress-free and that you felt supported by Lois in securing the best rate for your circumstances. We truly appreciate your kind words and look forward to supporting you in the future!

Noté 5 sur 5 étoiles

Shazia Lindo was amazing during our…

Shazia Lindo was amazing during our mortage process. She was recommended from my husbands manager and we definitely made the right choice using her. From our first communication up till us receiving our mortage offer her communication was excellent and she always kept us updated as best as she could. Thank you for everything Shazia! Will definitely be using her again when we are due to remortgage :)

30 mars 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that your mortgage process with Shazia was amazing. It's fantastic that her communication was excellent and she kept you updated. We appreciate your recommendation and look forward to assisting you again when you remortgage.

Noté 5 sur 5 étoiles

Embrace Financial Services and its team…

Embrace Financial Services and its team of professionals have been great blessing. They are very experienced and supportive to us all through the process. They made the process of mortgage application to the approval so easy for us first time buyer.

10 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that our team was supportive and made the mortgage application process easy for you as first-time buyers. Thank you for your kind words!

Noté 5 sur 5 étoiles

Jack Browne

Jack Browne was my Broker for my first time purchase, and I couldnt give high enough praise, this was all very scary for me doing it for the first time but he made it very calming throughout. Everything I asked was answered in next to no time, probably questions he didnt even have to answer just to settle my worries. Helped right from the get go with recommendations with buying. To right to end with my completion.
100% Recommend for everyone and anyone

10 décembre 2025
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that your first-time purchase experience was calming and positive. We appreciate your kind words and are glad the support provided by Jack helped settle your worries and guide you through the process from start to finish. Thank you for the recommendation!

Noté 5 sur 5 étoiles

Mortgage review

Our advisor was Allysan she was friendly efficient and very helpful. Everything was explained really well and she helped make a stressful process much easier. We would highly recommend.

9 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that Allysan was friendly, efficient, and helpful. We're glad everything was explained well and that the stressful process was made easier. We appreciate your recommendation!

Noté 5 sur 5 étoiles

1 Million Stars for Exceptional Financial Services!

My partner and I relocated from the south of England to Carlisle as first time buyers. We got in touch with Embrace Financial Services where we have been assisted with care and competence from both Alex Hoodless and Aimee Kingdon throughout our mortgage application. Nothing has ever been too much trouble for the team. All queries were answered in a timely and thorough manner with warmth and clarity, which is much needed when purchasing a house and having no idea how the process works. I highly recommend this company and especially these ladies. A special thanks to you both! :)

7 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that your relocation and first-time home-buying experience in Carlisle was a positive one. We appreciate your kind words and are so glad Alex and Aimee could assist you with your mortgage application. It's great to know our team's support and clarity were helpful!

Noté 5 sur 5 étoiles

Buying a new home for the second time…

Buying a new home for the second time and again using EFS. As always they deliver a high quality and consumer centric experience. Louise Burrows was amazing and helpful in getting us the best cover. Highly recomend using EFS

2 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that you had another positive experience with us! We appreciate your continued trust and are so glad Louise could provide excellent support in finding the best cover for you.

Noté 5 sur 5 étoiles

Hardip Lota was the perfect guide

I had an excellent experience with Hardip Lota when purchasing my first property. I was very new to the process and didn't know what it involved, but Hardip was friendly, patient and couldn't have been more helpful throughout the entire process. I am very grateful to have had Hardip with me along the journey, because he was always there for me to ask questions if needed and was very prompt at responding. Would highly recommend both Embrace Financial Services and Hardip, in particular.

1 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that you had such a positive experience with Hardip purchasing your first property. It's great to know that you found our services helpful, especially with your questions. We appreciate your recommendation!

Noté 5 sur 5 étoiles

Best mortgage broker and financial advisory firm in the UK

Second time working with Embrace for a mortgage and Lee D always we stellar. Always handled everything without prompting and ensured we explored all the best options, even fine tuning deposits etc for the best deal.

Lee it wouldn't have been possible without all your work!

I would absolutely recommend Embrace especially in NI!

19 mars 2026
Avis spontané
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Réponse de Embrace Financial Services

We're so glad to hear that you had another stellar experience with Lee! It's wonderful knowing everything was handled proactively, and the best options were explored. Thank you for recommending Embrace!

Noté 5 sur 5 étoiles

The best services

The best services! Highly recommended!

1 avril 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy you enjoyed your experience. Thank you for recommending our services!

Noté 5 sur 5 étoiles

professional guidance

thank you to Anais for reviewing and arranging our insurance cover, and promptly resolving a payment issue.

31 mars 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that the insurance cover met your needs and that the payment issue was resolved quickly with the help of Anais. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

Ray Lang was brilliant

Ray Lang was brilliant. As first time buyers we were a little clueless on the process. Ray took the time to understand our situation and what we were looking for. He was incredibly helpful in finding us our mortgage provider and checked in regularly to see how the process was going. He also helped us get a better rate once we'd offered on the house. Recommended!

31 mars 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that the support provided by Ray was so helpful during your first home-buying experience. It's great to know that the guidance and regular check-ins were beneficial, especially in securing a better rate. Thanks for recommending our services!

Noté 5 sur 5 étoiles

Well presented my inquiry,very clear…

Well presented my inquiry,very clear and loud

30 mars 2026
Avis spontané
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Réponse de Embrace Financial Services

We're happy to hear that our presentation of your inquiry was clear and effective. Thank you for your positive feedback!

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