emiratespost.ae Avis 

149
TrustScore 2 sur 5

2,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Worst experience ever! Shocked that after much time wastage and duplicity, the manager calls me to rectify... promising following disaster after disaster he will personally ensure that I will have my... Voir plus

Noté 1 sur 5 étoiles

This is unbelievable service. I had international delivery to Dubai by Emirates Post, my parcel was delivered to wrong address, no one even call me from couriers about it. I am waiting already 2 weeks... Voir plus

Noté 1 sur 5 étoiles

I'm contacting e-commerce companies to stop handing over my goods to Emirates Post because it's the only delivery company aside from Aramex -which is worse- that charges AED 15 to deliver prepaid low... Voir plus

Noté 1 sur 5 étoiles

Lost a valuable document from Bank to be delivered on urgent basis. it has been almost 28 days and still the concerned team couldn't track the parcel. we are using premium services and still the PO s... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

149 avis

5 étoiles
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2 étoiles
1 étoile

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2,2

Tous les avis

(149)

9 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Either he is late or wrong

most of the time i have problem with emiratespost either late or wrong item and even if file a complaint, no one cares i dont know why they take order if they cant do the work but i dont blame them it's the big company who keep deal with them

16 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Wrong delivery address you should make…

Wrong delivery address you should make sure customers receive their orders not give to anyone and go without even checking if correct customer received the order. I just received a message your order is delivered and I didn’t get anything!!!! Then someone strange massaged me that he or she received my order bad bad bad as well companies that are with you should know you are not qualified for such responsibilities

13 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

worst service ever..

worst service ever... charging for express service and giving regular service.... such a weird behavior of staff. never use this courier ever.

4 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Expensive Service Provider

I'm contacting e-commerce companies to stop handing over my goods to Emirates Post because it's the only delivery company aside from Aramex -which is worse- that charges AED 15 to deliver prepaid low price merchandise to customer's homes. All other couriers do it for free (Ajex, iMile, J&T, Naqel, and of course Amazon). Our joy in ordering cheap items from overseas is vaporized once our goods are handed over to Emirates Post. So will EP change their policy and become more customer friendly?

14 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Didn't delivered on promised date

Oh Dears..

Bad experiences..Emirates post what's app promised me to deliver my parcel yesterday....I were waiting all the day but didn't came...while talking to customer care they assured someone will call you...nor anyone called or I send a complaint in your app but no response yet......

10 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

In ajman

In ajman, there were countless of rude customer service crews just because they are wearing Abaya.
Even national IDs or car registration card, that you got a message from that you need to be picked up from their office. You will show them the tracking number on your phone that they could see in their computers yet they will demand a hardcopy of it, then after all of that, they will take your emirates ID then recorded it in their system as a receiver.
Having your emirates ID recorded as a receiver is ok but asking for a printed hardcopy of tracking number was out of equation just for you find a printing business store to get what they wanted and start all over again with their numbering system and waited for countless of hours all over again. Trust me if I had a camera I would record them and exposed how they treat unnative people.
If you let them arrange a delivery rider well expect more than 10 days to get it delivered.
This courier dealing internationally even locally is the worst of the worst.
Just because the majority in their country was not from their country they acted like these workers or receivers from another country did not do anything to made their country as what it is now and they treated them poorly.

22 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Very Poor customer service

Very Poor customer service.
They have received my courier last week still not delivered on time at home address. Called 4 times to change delivery address from office to Home still their delivery person reaching out for delivery at home address, while followed up upon no update received from them on call center, the customer service Team is not even aware what has happen with the courier.
Highly unprofessional.

9 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Liars & Extortionists

Extortionists who are trying to normalize fraud as a business model. What government agency uses hidden charges as a legal practice for conducting business!!!??? Paying double shipping charges is for propriatary services, not the standard post office! Emirates Post has no right to demand double shipping to deliver to your door. All other couriers deliver to your door faster and without any hassle for less. Trying to state your point with Emirates Post will result in psychological abuse talking to agents who will not hear anything you say, and repeat pay pay pay ad infinitum. I have been told a supervisor will call me back 4x and agents or senior agents call me instead pretending to be the supervisor. They deceive me saying the package will be delivered. When I repeat I'm not paying double shipping, they beat me again with pay pay pay. The threatened me twice saying if I don't pay they will return my package. They hold my package as a kidnapped child and demand ransom money for its release. They blame the sender to shirk responsibility for their fraud to get you to pay up the ransom money. An agent called yesterday, apologized, said my package will be delivered tomorrow, and to pay 2.50. I said no. I'm not paying double shipping; my package was never delivered. My complaint case was closed with no resolution. I called to complain again; the agent harassed me at length repeating the same thing like a broken record and making the hidden fees 35AED. I can conclude in my experience Emirates Post is a big narcissistic bully. You will get beat up psychologically lose your mind talking to these insane criminals pretending to be a post office. I don't know how they can call themselves a government agency. They surely don't act like one.

3 mai 2024
Avis spontané

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