Empiresheds Avis 

Purchased 7x6 shed from BandQ (Empire Sheds). I had done a lot of research before purchasing this shed. It was delivered on time and was updated throughout. The quality despite the price is on par if not better with the more expensive ones I had seen online. It went together easily with two people and only took 2/3 hours. Everything was supplied. Honestly, from my point of view given the price and quality you are not going to beat it.

Great quick delivery from a very happy company driver.
(sadly had to order via amazon as their home order page was poor and didn't accept credit cards?)
Shed uses better quality wood, and was reasonably easy to assemble with two people.
All parts supplied.
(-1 as the instructions are poor- noting some of the other comments it is VERY easy to confuse the roof with the base!)
Overall a better experience thank you.

Informed that my shed would arrive between Tuesday to Friday. Called customer service on the Thursday to request an actual day. He got right on it and called me back within 30mins to tell me the courier would be with me Friday morning and if I didn’t have it by noon, to call him back. Customer service was fabulous.

Shed is ok but it’s not 9ft long as described online and the base my husband built for it is now too big. So we’ve now got to change it all. If you are going to advertise a 9ft shed then make sure your measurements are correct. Or stipulate in the description that it’s an approx figure.

If I could give them 0 stars, I would.
Ordered five fence panels via B&Q Marketplace; 2 week's later and still have not arrived.
Ordered 1st April24.
Promised to deliver Wednesday 10th April after complaining - Nothing
Promised to deliver by 14th April - Nothing
Their customer service is none existent.

Certainty won’t be using them in the future.

I ordered an 8x10 Apex shed from Empire Sheds, placed the order at 12.30pm Monday and the shed was delivered 8.30am Friday....they said they would do their best to get it to me ASAP as I had taken a week off work for the Easter break, 4 days from ordering to delivery is superb service. Delivery driver was very helpful. The shed has now been built and went together very easy, the quality of the shed is better than I expected and I am VERY happy with it. In all honesty I have nothing but praise for Empire Sheds and cannot fault anything about my purchase. If I ever need another shed I will not hesitate to purchase from Empire Sheds again. Put simply....SUPERB SERVICE.

Top Company, The best shed I have ever purchased (There has been many) Ordering was easy, Customer Service is exceptional, Before and after Purchase. Delivery was on time, Driver could not do enough for us, Quality for the money is excellent, All round first class service, Will buy again and would recommend the company to anyone looking for a shed or anything they sell. Thanks so much Empire-sheds.

Quick delivery, good quality shed, good value for money. A small part was missing but sent on next day

The only downside of the whole experience was literally being asked for a tip by the delivery driver who was 2 hours late (and having been advised that it would be delivered at 06:30, I wasn't best pleased).

Great service. Delivered very quickly. Great quality and value for money. Dealt with a couple of queries quickly and efficiently - very friendly and helpful. Would recommend.

Easily ordered. Delivered on time, helpful driver. Everything was delivered. Good quality product, good instructions, shed built without a hitch. Felt went on easily.
Cannot say anything bad about the experience. I will definitely use Empire sheds again.

From order through to delivery, the right amount of communication from the company, The Delivery driver was very friendly & Helpful, would definitely use them again

I brought an empire 4000 pent shed 9ftx4ft. So yes it was £500 including delivery and for that money the chipboard floor and roof are adequate but could also be better if a little thicker. Before assembly I put a concrete foundation down and painted with 10 litres of creosote. It’s a good shed for the money but these sheds only last if you put them on a solid flat foundation and use a proper wood preserver. I am a happy customer and might get another much smaller one next year.

Like others I find the negative reviews surprising. My experience is that the ordering process was efficient (Thanks Andy) and the delivery guy extremely helpful. The shed is as well made as any I have seen in DIY stores but Empire offer a much wider range of sizes and door options. I paid to have it assembled and the end result is first class. The guys assembling it found no problems and were happy that the roofing felt provided was fit for purpose. I am happy to recommend Empire Sheds.

This was my first purchase from Empire Sheds, and I have to say that I was pleasantly surprised by (a) the price, and (b) the excellent and helpful delivery service.
The shed (an 8' x 5' pent) arrived on time at 11 a.m. and by 3 p.m. I (single handedly) had it assembled and ready to use; it came with all the necessary fastenings and simple instructions. Everything fitted as it should. Although the panels were treated, I gave the outer surfaces and floor bearers a further coat of preservative.
Observations? The floor bearers, although adequate to support the OSB floor, might benefit from being a little larger, and I would always give them an extra soaking in preservative to make sure that they have a long life.
The roof was a little disappointing as (a) there is very little overhang at the shed ends to keep rainwater well clear of the shed walls, and (b) the suggested way of securing the felt to the ends of the roof is by nailing directly into the edge of the thin OSB (unlike the front and rear edges where the felt is secured to battens). There really should be battens all round, and I'll fit something in due course.
There have been comments elsewhere about the type of roof felt supplied. Yes, it is lightweight and is prone to tear on corners if you're not very careful. Much easier to install on a warm day when it's nice and pliable, and it's best to smooth off the corners and edges of the OSB roof panels to reduce the risk of the felt being penetrated.
Overall I thought that the shed was very good value and it will suit my needs (cycles and garden implements) perfectly. Thank you!

Give me what I paid for. And don't tell me blatant lies... SHIx COMPANY AVOID.

Bought a large Empire 14 x 8 Pent shed recently and couldn’t be happier. Delivered promptly after purchase as promised and, despite feeling initially tentative, constructed with ease.
I’d already laid a concrete base to the specified dimensions. The instructions seemed frugal, but, in fact, were excellent - with a phone Helpline too if any uncertainties (I had one query only and the support on the phone was immediate and top notch). I needed a friend for just a couple of hours to help me create and stabilize the shell (sides and roof) and I did the rest myself.
It looks really good, feels weighty and solid - and my other half is thrilled too.
My grandkids are already planning sleepovers in the summer!
Well done, and thank you, Empire Sheds.

I was frustrated by the brittle roofing felt , I rang Empire Sheds and was informed that felt 'has been used for over 15 years and we've never had a complaint' - well, thats not true! Even if they hadn't, (again not true) my genuine concern and likely your concern will be dismissed. The roofing felt provided is known as paper felt, basically it is wood cellulose (aka paper) dipped in bitumen. It doesn't fold, but it does crease and crack and let water in. I rang and asked if Empire Sheds offer a roof felt that is fit for purpose, see quote, clearly not. Their solution? Instead of making a tiny percentage contribution to enable me to purchase proper fit-for-purpose roofing felt, at a cost of £27 to Empire Sheds, less than 5% of order value, they offered to collect and refund the entire £584 order! Some might see that as great customer service, others might see that as a ridiculous waste of time and resources. Be mindful, nearly 50% of every sale has generated a poor review here on Trustpilot. Perhaps shop elsewhere?

Ordered and took delivery of one of their modular sheds. Managed to build it in a morning. All went together perfectly and the finish was excellent, t&g roof and door was a bonus, it also cost far less than others on the market.
Definitely worth it.

In fairness to Empire, most of our problems were mixed messages from Wayfair and Empire. The delivery was awful; we didn't know the shed was arriving so it was just thrown in the front garden. There were a couple of missing pieces, and that was where the communication breakdown occurred. Wayfair told us 2 weeks for the parts, so we had it refunded and made ready for collection. Mike from Empire sheds phoned, and the delivery would actually have been just 3 days; too late, which is a shame as the shed looked good, and easy to assemble. The collection driver was (again) unconfirmed by phone, but was very affable and professional. If Empire can sort out their delivery driver, and get Wayfair to communicate more clearly, I'd recommend them.

Bought shed not fit for purpose leaked, split, wood separated. Costumer care was 0 not willing to do anything about it.will never buy anything from this company again.