EMR Metal Recycling Avis 

I have just used EMR to scrap my car (Mercedes CLK, in London), using the TFL scrappage scheme.

I initially sent EMR an email asking advice, and Ross Flaherty responded. But rather than saying the minimum, he explained exactly what needed doing. As I have no knowledge of scrapping anything, this was really helpful! During every following iteration, he was fantastic.

Sadly, TFL are not as easy to work with! However, the process ended with the car being collected yesterday, and me receiving a Certificate of Destruction a few minutes ago.

I wasn’t in London when the car was collected, but my wife said that the service she received from Michael was also fantastic.

In summary, the quality of service I have received from EMR is literally the best customer service I have received for years… brilliant!!!

I was shown courtesy, help and assistance by your excellent employee Rashid Javed, his help made dealing with EMR a pleasure.

I have used EMR services twice to scrap our vehicles. I must say they really go extra mile to serve their clients. We had issues with TFL and during this process Zoe supported us all the way through, she would call back straight away and guide us through. We were really impressed with their services. Thank you Zoe for being helpful.

EMR is best metal recycling ♻️ center you should go too very quick sale for scrap metal or cars and also they give you very good price 😀 👍

I had applied for the ULEZ car scrapping scheme and was looking for a verified scrapping company. I had never used EMR before. Zoe Ward, was my only point of contact and she was a complete star right from start to finish.

She quoted a very fair price for the scrap value, changed my bookings 3 times to fit my schedule, issued the COD same day as collection, I received the scrap amount also same day before midnight. She was in touch throughout on email and on WhattaApp.

You just couldn’t ask for more.
Complete 5-Star ⭐️⭐️⭐️⭐️⭐️

Great service , car was collected on time as promised and taken for scrappage. Scrappage certificate issued.
Thanks.

Fantastic quick pick up, fast response, Zoe was fab friendly accommodating and efficient! Thanks guys ud recommend

EMR arranged to collect my car for scrap and then provided a COD form. It was all accomplished very quickly and efficiently. When I had questions I was able to speak to somebody who answered my queries very quickly. All in all a 5 star service and highly recommended.

Outstanding service, and customer Service from start to finish. Zoe has been incredibly helpful and has answered all my questions. Highly recommended!

Zoe from EMR has been exceptional, she helped us a lot with regards to scrapping our van and has been more than helpful in terms of getting us through this.
Really appreciate the excellent customer service , highly recommended

Rashid and all the staff at EMR were superb. If only all companies were run like EMR! thanks so much

Scrapped car with EMR as part of TFL/ULEZ scrappage scheme. Confusion between EMR and haulage company meant they didn't turn up on arranged day - not great. However, I spoke to Rashid at EMR first thing the next day who did a great job of sorting it out - car was collected that day by 10am & payment was in bank and certificate of destruction provided before the end of the day. Thanks for your help Rashid!

Very helpful company. My car broke in a different town to where I live, on the day of recovery my train to meet them ran late but they were so helpful. Good price given and money was transferred same day. Excellent service I would highly recommend.

Fast and helpful booking system. Smooth process. Good experience from staff when car was collected. Everything happened according to what I was told.

Great communication 👍🏻 and talking me through what I had to do.!!! many thanks Mr Rashid Javed you definitely earned a hot cup of tea on the windy wet day like this 🙏🏻 10/10 👍🏻

Fast, efficient and very helpful staff. Very good experience.

Very bad customer serivce, damaged my car and EMR don’t want to know, got told I would get a call back and I didn’t so called back and was basically told tough and the transport manager didn’t have the balls to ring me and say this himself

WARNING: Do not use.
I had items stolen from inside my home.
AMB used a sub-tractor to help me clear my parents garages. This sub-tractor is the cousin of the owner of AMB. One of these employees stole many items from my home - I know this to be true as I got one of them back after complaining.
When I complained to AMB I was told
‘NOT MY PROBLEM’ and ‘YOU DON’T HAVE A LEG TO STAND ON’ by the owner of AMB. He was then so aggressive that I had to call the police from fear of repercussions.
Avoid.

Took my car to their Willsden depot early in the morning. All the paperwork was handled right away and the Certificate of Destruction for the Ulez Grant was provided immediately. Money arrived in the bank next day. The price they offered was better than anyone else. The lady in the office couldn't have been more helpful. Wonderful experience