I was assisted by Scott who I found to be extremely patient, knowledgeable and helpful way ; nothing was too much trouble. He took time to answer my many questions which was hugely appreciated a... Voir plus
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Bought a Tudor watch from the Lincoln branch(28/02/25) Throughout the experience Scott was amazing from the 1st initial phone call and keeping me updated to meeting him in store his professionalism an... Voir plus
Having shopped with Ernest Jones for over 40 years, our shop experience and impression of staff has not changed. Scott (Lincoln branch today 26.07.24) was extremely helpful. His knowledge and profess... Voir plus
I am extremely dissatisfied with the service received regarding having my wedding ring resized. Firstly my ring was sent away but came back at least two sizes too large (their measurement had been in... Voir plus
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À propos de l'entreprise
À propos de Ernest Jones - Lincoln
Écrit par l'entreprise
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Coordonnées de contact
303 High Street, LN5 7DR, Lincoln, Lincoln, Royaume-Uni
- 01522525376
4,5
Excellent
51 avis
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Excellent service
My husband and I were looking for a gift for me. I didn’t really know what I wanted. Scott was there to serve us and he was very helpful. I decided I would like a ring and Scott was very patient as I tried quite a few. He was very knowledgeable too. I did buy a ring and a beautiful one too. Thank you Scott.
20 mars 2023
Avis spontané
Thank goodness there are businesses…
Thank goodness there are still great businesses like this (Lincoln store). Today I went with my mum who lost her husband after 60 years marriage and needed her wedding ring removed. I can not thank all the welcoming staff but Josie was exceptional. She really showed great empathy and respect for my mother. So thank you Josie. And all the staff. Unbelievably, amazingly.respectfully and professionally served today. Thank you 😊
5 septembre 2022
Avis spontané
Excellent as usual.
Excellent service once again from Ernest Jones Lincoln branch. Professional and welcoming, staff very friendly and knowledgeable, good old fashioned service !
20 décembre 2021
Avis spontané
Professional and Excellent Customer Service
I wanted a new engagement and wedding ring, we were assisted by India, who was the most helpful, knowledgeable and unobtrusive store assistant I’ve ever dealt with. She took the time to explain the difference in how the diamonds were drilled etc..India is a real asset to Ernest Jones. Customer service is far above other local jewellers in the area. Thanks again India.
17 septembre 2021
Avis spontané
Bracelet purchase
My husband and I were in Lincoln for a day out. We were looking for a bracelet for myself. I popped in intialy on my own, was approached by Scott who was extremely helpful and showed me several items. My husband then came in and Scott day me down . He sanitised the item and helped me put it on. Explaining how the catch and lick worked. In no way was he pushy, we said we'd just have a little walkabout and think about it. We returned soon after to try the bracelet again, whilst I was trying the bracelet Scott spoke to my husband about his watch and we ended up buying a watch for my husband and the Bracelet for me.
Charlotte also spoke with us and got us a better price on the watch. She also took my rings I was wearing and cleaned them for me. All in all was a very relaxing experience. We both came out feeling extremely happy. Thank you Scott and Charlotte
10 juillet 2021
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Watch we ordered (boss) didn't work
Watch we ordered (boss) didn't work . Found this out in the shop as they hadn't checked it before we arrived. Assistant was trying to sell additional insurance for a different watch which we purchased. No other employee could function without her as we were interrupted several times as we tried to resolved our issue. Looks like a premium retailer but isn't. Sorry but I am honest.
30 juin 2021
Réponse de Ernest Jones - Lincoln
HI thank you for taking the time to contact us and I am really sorry you were unhappy with the service if you can give us a call please with your order number on 0800 458 1065 Option 3 and reference CS1713231 we can look into this for you - Many thanks Pamela
Excellent service
24 juin 2021
Prompt and courteous service
Prompt and courteous service, friendly and made sure we were happy with purchase. Deserve recognition.
23 juin 2021
Enjoyable visit to the Lincoln Store
Enjoyable visit to the Lincoln Store. Nice roomy, bright and clean store. Great selection of watches. Attentive staff.
18 juin 2021
Beautiful jewellery set
Beautiful jewellery, bought for my wedding and am so excited to wear it. So dainty and gorgeous, but different than anything I thought I'd find.
14 juin 2021
Excellent service all round
Excellent service all round. Very helpful staff. Quick response for picking the necklace up from the store.
9 juin 2021
Great service!
3 juin 2021
Visited store in Lincoln to buy my…
Visited store in Lincoln to buy my husband a 20th wedding anniversary present. Served by a chap (I think he was called Barry??!)
Had excellent service despite ny indecisiveness and dithering! Delighted Delighted my purchase and will definitely return in the future. Thanks Ernest Jones x
3 juin 2021
Bought a watch from Ernest Jones for a…
Bought a watch from Ernest Jones for a birthday present, waited for a week for them to get it to the shop, when I gave it to the person for their birthday it didn't work the battery was dead, obviously nobody checked to make sure the watch was in working order, so another trip to the shop and had to wait another 2 days for it to be exchanged, not even an apology, won't use your Lincoln shop again,.
From unhappy customer
27 mai 2021
Réponse de Ernest Jones - Lincoln
HI thank you for taking the time to contact us and I am really sorry you were unhappy with the service if this has not yet been resolved please contact us on 0800 458 1065 Option 3 and we will be happy to help - Many thanks Pamela
Fantastic service
Extremely helpful. Beautiful jewellery. Five star service from the store manager. Thank you
25 mai 2021
Excellent and friendly service
We popped in to have our sons 21st birthday watch altered.
We didn't purchase it from EJ but knew they did Tags so took it there.
The ladies were so lovely and friendly - genuinely interested in how my son's birthday had been.
And because the watch was a Tag, they took extra care to ensure they used the right tool to remove the links.
Really lovely ladies would definitely recommend
25 mai 2021
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