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Lisez les avis des autres

Noté 1 sur 5 étoiles

Im a friend of a young lady wh o lost her husband tragically killed in a road accident, leaving her with a 3 year old son. Her late husband bought a T V.from you. The T.V lasted 2 years.She has no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have dealt with the Eccles store over many years and continue to be impressed with their selection of products, expert service in-store and by the delivery guys. No problem with uplifts of old machine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having been recommended to Euronics when our dishwasher expired, we visited the shop( great to speak to people who really knew their product), agreed to buy the product they recommended, arranged a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

mi è stata attuata una truffa da parte di euronics, non ordinate mai sul sito, con le loro clausuline del ca zzo se vi fanno sparire da un pacco qualcosa lo prenderete in quel posto, ho ordinato un... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Magasin d'électronique

Informations provenant de diverses sources externes

In the UK, Euronics is formed by a network of Local Independent Electrical Specialists. In many cases, they are family run businesses, some of which have been established for several generations. Your partnered specialist is always there and will offer you all the buying advise and after sales support you would expect from an independent retailer. Looking for a new appliance? Go online at www.euronics.co.uk or find your local store today... www.euronics.co.uk/store-finder


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3,1

Moyen

TrustScore 3 sur 5

422 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,1

Tous les avis

(422)

60 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

We made an appointment for the as ou 1…

We made an appointment for the as ou 1 year old washing machine was making a hissing sound from the pipe and was leaking water the engineer came to fix the problem and found a dead mouse that had chewed the pipe when he had finished I asked where the mouse was he said oh I left it for you to sort out
Hence he didn't get his tip

25 octobre 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

We are sorry to read your review.

Here at Euronics.co.uk, we do not have engineers.

Please let us know if the engineer was from a local store and the name of the store, so we can pass the feedback onto them.

Kind Regards, Euronics UK

Noté 1 sur 5 étoiles

il cliente non viene rispettato

Ho acquistato un deumidificatore nel centro euronics bruno di Trapani, il personale mi doveva avvisare dell'arrivo del prodotto e non l'ha fatto, avevo scaricato 2 buoni sconto dalla piattaforma euronics e non è stato possibile applicarli in quanto avevo dato già un acconto per prenotare il prodotto, ho chiesto di conservare lo scontrino telematico e mi hanno chiesto 2 euro poi ho saputo che altre aziende lo conservano gratis, una delusione sia come assitenza del cliente del personale che come comportamento della cassa da evitare assolutamente, sconfortante!

18 octobre 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Noté 5 sur 5 étoiles

Ashton Store Preston

Ashton Store Preston, had what I needed in stock simple easy to deal with. I will use again.

17 octobre 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

Thank you so much for your kind words.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Noté 1 sur 5 étoiles

A seguito dell’acquisto di un’asciugatrice

A seguito dell’acquisto di un’asciugatrice la consegna viene affidata alla ditta Energo Logistic ditta assolutamente poco seria. Vengo contattato diverse volte per la consegna che doveva essere concordata ed invece non è così bisogna sempre essere disponibili nei giorni che dicono loro. Dopo vari tentativi riusciamo a concordare la consegna per un giorno suggerito da loro nel quale chiedo il favore ad una persona di rimanere a casa. Poco dopo l’orario indicato mi contatta il corriere dicendomi che si era dimenticato di caricare il prodotto dimostrando di essere poco affidabili. Assistenza euronics totalmente assenza anche a seguito della richiesta di voler revocare l’ordine. Altri negozi di elettronica risultano essere molto più affidabili.

10 octobre 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Noté 5 sur 5 étoiles

Bought an American freezer at a great…

Bought an American freezer at a great price. They delivered it the very next day which was amazing. Jake and Raj were fantastic on delivery. I had a call exactly 30 minutes before they arrived and they were extremely helpful and polite in unwrapping and making sure everything was in perfect condition. 10/10 to Euronics Walsall store!!

28 septembre 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

Thank you for your lovely feedback.

If you could please let us know which store this was, we will pass these comments on for you.

Kind Regards, Euronics UK

Noté 1 sur 5 étoiles

Sconsigliati

Ti vendono assicurazioni aggiuntive dichiarando il falso. È stato detto da un commesso, in fase di acquisto di uno smartphone, di acquistare una garanzia aggiuntiva, in caso si fosse rotto lo schermo sarebbe stato riparato. Quando si è rotto lo schermo ci è stato detto che l'assicurazione non copriva questo tipo di danni. Soldi buttati

5 septembre 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Noté 5 sur 5 étoiles

Very quick service

Very quick service, I ordered an air conditioning unit over the phone and it was delivered in a few hours and installed the next day. Tasos thank you so much for arranging this so quickly, considering other shops needed 10-15 working days to install. Thanks again definitely will use you again!

27 août 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

Thank you for your lovely feedback.

If you could please let us know which store this was, we will pass these comments on for you.

Kind Regards, Euronics UK

Noté 1 sur 5 étoiles

Ho ordinato online un ventilatore il 15…

Ho ordinato online un ventilatore il 15 di agosto. Dal 22 agosto è fermo presso la filiale di catania di BRT. Chiamato euronics mi solo dire che verrà consegnato.
acquisti online da evitare

26 août 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Noté 5 sur 5 étoiles

northern domestic Ossett

If you are thinking of buying a new kitchen appliance, I cannot praise Northern Domestics highly enough.
The chaps in the shop.... SUPERB
The delivery/fitters....... SUPERB
excellent range of products.
downside, I don't like climbing stairs!!!! but worth doing this place is beyond criticism. Thank you to all.

21 août 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

Thank you so much for your lovely feedback.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Noté 1 sur 5 étoiles

Servizio clienti zero

Ho acquistato uno smartphone, dopo 7 giorni non carica più.. qualche giorno per verificare e trovare il tempo (mentre lavoro) e tornare al negozio, sono passati 15 giorni.. non si fanno più responsabil, non lo cambiano, rimandano all'assistenza x 30-45 giorni.. (..e io dovrei stare senza telefono tutto quel tempo?!).. cosa che non interessa loro.. ogni dipendente dice la sua, protocolli non chiari, non professionale, al solo favore dell'azienda

1 août 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

We are sorry to read your review,

Here at Euronics.co.uk, we do not sell mobile phones.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Noté 1 sur 5 étoiles

Appalling service from Sittingbourne…

Appalling service from Sittingbourne branch. Repair man looked at our fridge in our tenants house, heard nothing from them - chased them a week later to just be questioned. Go elsewhere in my opinion

17 août 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

We are sorry to read your review.

Unfortunately, we do not have engineers here at Euronics Central Office.
Euronics is a Buying Group, and the stores are members of ourselves. They are independent retailers, and we do not own them. This means they will also have their own engineers.
We will pass this feedback onto the store.

Kind Regards, Euronics UK

Noté 1 sur 5 étoiles

Terrible customer service.

Terrible customer service.
No cordination nor communication on delivery.
Need to learn timings and notification for the customers if not going to plan with the delivery, simple phone call or text to say 'running late, new ETA is: '
So much for trying to use local business. Carrys next.
Anne Carson

13 août 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

We are sorry to read your review.

Can you please confirm if this was an order you placed online at Euronics.co.uk, or directly with a local Euronics store within the UK?

If you wish to send this information to us directly, please email customersupport@euronics.co.uk

Kind Regards, Euronics UK

Noté 1 sur 5 étoiles

Mancata professionalità e competenza 0

Non è andato per niente come mi aspettavo, ho portato un cellulare in garanzia per una riparazione, dopo tre settimane è tornato come prima, il commesso non ha nemmeno guardato dentro la confezione, mi dispiace perché mi servo sempre da voi, ma questa volta avete toppato. E non mi venite a dite che la colpa non è vostra.

2 août 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

We are sorry to read your review,

Here at Euronics.co.uk, we do not sell mobile phones.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Noté 5 sur 5 étoiles

Buywise, Isle of Wight 150% service!

This refers to Buywise on the Isle of Wight. Our fridge freezer packed up yesterday and I phoned Buywise to find out about delivery times. Spoke to Monique who asked what we were looking for. We hadn't looked at products at the time so she took us through what was available. We decided on a unit and before we had even paid for it, it was on the delivery van. Within 30 minutes it arrived and was installed. The first thing the driver told me was it was unwrapped purely because the packaging was damaged and they wanted to check the unit before loading it. I have never ever had such a wonderful service before and would definitely recommend them.

1 août 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

Thank you so much for your lovely feedback.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Noté 5 sur 5 étoiles

WHAT FANTASTIC SERVICE!!.

WHAT FANTASTIC SERVICE!!.
Our washing machine broke down so we went to Euronics in Bognor Regis, excellent help and advice from John the manager, but the best was to come when the delivery installer came. Oliver he was extremely knowledgeable and helpful.
Unlucky for us our very old dish washer went and once again we went to Euronics in Bognor Regis again excellent service Oliver is a very knowledgeable guy and took everything away. Once again Thanks to Oliver for his excellent work!!!

1 août 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

Thank you so much for your lovely feedback.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Noté 1 sur 5 étoiles

Bad communication and transport

The dishwasser was not the problem, but transport was very bad. They said 1-3 days delivery, but we had to wait 18 days. Communication was also very bad.

18 juillet 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

We are sorry to read your review.

Can you please confirm if this was an order you placed online at Euronics.co.uk, or directly with a local Euronics store within the UK?

If you wish to send this information to us directly, please email customersupport@euronics.co.uk

Kind Regards, Euronics UK

Noté 3 sur 5 étoiles

The employees are nice

The employees are nice, but electronics selection is of no-name brands which makes me doubt my choices everytime. 3/5.

17 juillet 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

Thank you for your feedback.

Can you please confirm if you are referring to a local Euronics store within the UK, if so which store, or items online at Euronics.co.uk?
If you wish to send this information to us directly, please email customersupport@euronics.co.uk

Kind Regards, Euronics UK

Noté 5 sur 5 étoiles

Unbelievably good service & value

We recently moved into a house in Birchington Kent, only to find the oven did not work, & the gas hob was too dangerous to use, it was a Friday afternoon & we needed to be able to cook, popped into the Birchington branch, explained the situation, they couldn’t have been more helpful, in less than 3 hours they had supplied & fitted the oven, had a gas engineer disconnect the hob & replaced it with a new induction hob as well as setting up a new microwave, they even cleaned up behind themselves, they were all very polite & professional and the price even with fitting charge was an absolute bargain. I can’t thank them enough.

12 juillet 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

Thank you so much for your lovely feedback.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Noté 5 sur 5 étoiles

Wonderful service in Tenbury

This is specific to G E Bright Electrical Ltd in Tenbury. They have repeatedly provided excellent service and value for money. Can't fault them.

21 juin 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

Thank you so much for your lovely feedback.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

Noté 5 sur 5 étoiles

Axminster appliances/euronics fantastic…

Axminster appliances/euronics fantastic service, really helpful, highly recommend for service and price.

30 avril 2024
Avis spontané
Logo de Euronics

Réponse de Euronics

Thank you so much for your kind words.

We will pass these comments onto the store for you.

Kind regards, Euronics UK

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